Midwest Dental
Jacksonville

nancy woodruff

★★★★★ Apr 02, 2024

Staff was very nice and helpful.

FRAIZ3R

★ Apr 01, 2024

At every visit, Dr. Watkins is always upbeat, huge smile (you can tell under the mask), always jokes. However, the office manager has been rude and not helpful at all when it comes to help with insurance. I have been fighting for insurance to pay their half of the braces for my son for two years now. The insurance tells me the office is submitting claims wrong. But the office manager tells me that they are submitting everything right. I have attempted three way calls with insurance and the office together but the office never answers. When I ask Acasia the office manager in person about not being able to have that three way call, her only response is ‘we are short staffed’. She doesn’t offer any other kind of help at all, she is very short and curt in her interactions with me every time. She is very rude and not helpful at all. My son’s braces are off now and we will NOT be returning to this office. Such a shame because we really like DrWatkins.

Cindy Dolen

★★★★★ Feb 13, 2024

Always the best experience

Dennis Kelahan

★★★★★ Feb 07, 2024

I received prompt and competent care. My teeth were clean carefully and thiroughly

Lon Weaver

★★★★★ Jan 27, 2024

Very friendly and professional. All about fixing any problems and not just about payment. Been 10 years since my last apt and it is still the same great service as it was then, just a different location.

Lori Cultra

★★★★★ Jan 09, 2024

All the employees at Midwest Dental in Jacksonville are great! Courteous and professional, excellent customer service.

Mary Bruner

★★★★★ Jan 09, 2024

I really like going to the dentist now they are very professional and friendly. I really love going to the dentist now

Toni Long

★★★★★ Dec 07, 2023

Very friendly, professional

Lorrie Park

★★★★★ Dec 07, 2023

Everyone is so nice ! Dr is very pleasant and brings a great experience To the visit !

45scouse

★★★★★ Nov 30, 2023

teresa Rappe`

★★★★★ Nov 17, 2023

Joann Ackerman

★★★★★ Nov 14, 2023

Carrie Falk

★★★★★ Nov 09, 2023

Adro8504

★★★★★ Oct 20, 2023

Great place !!! Very patient, understanding, and friendly!!

LODGE MAN

★★★★★ Oct 17, 2023

Dr. Mike is always super cool. Great guy and customer service is nothing short of stellar. His staff is the same.

Macy Dannielle

★★★★★ Oct 05, 2023

Aubrey Erickson

★★★★★ Sep 27, 2023

Quick and efficient. Dentist is friendly.

Jaycee Fox

★★★★★ Sep 14, 2023

Donald Davis

★★★★★ Sep 13, 2023

Every visit to Dr. M. Watkins office is always excellent. The staff are very helpful, dental assistants,0ffice staff, dental hygienists and Dr. Watkins very professional with great personalities. Makes going to the Dentist enjoyable

Brenna T

★★★★★ Sep 13, 2023

All kindness.. if you want gentle kind care, go here!

Jason Brennan

★★★★★ Aug 22, 2023

Great visit. Very friendly staff!

Jennifer Lovekamp

★★★★★ Aug 09, 2023

My dentist retired so I had to find a new one. I've been going there for about 3 years now. I love the way I get treated.

Randy King

★★★★★ Jul 13, 2023

Marlene Scoggins

★★★★★ Jun 15, 2023

Reeda Coats

★★★★★ May 31, 2023

Sharon Becker

★★★★★ May 18, 2023

Valerie Chambers

★★★★★ May 16, 2023

Linda Wilson

★★★★★ Apr 19, 2023

I was treated with the upmost respect from the receptionist to the hygienist, Chelsea, to Dr Watkins. I was so relaxed because they made me feel so comfortable. I have found my new dentist. The price was very reasonable. Thank you and l will be recommending Midwest Dental to anyone looking for great dental care.

Kristina Paul

★★★★★ Apr 07, 2023

Dr.Watkins and his staff are the "BEST"

debra hoots

★★★★★ Apr 06, 2023

They are awesome people, polite, friends and know their job! Love going there....was my dentist before I left area and my dentist after I moved.

Tierany Wiltfong

★★★★★ Mar 29, 2023

Very friendly staff.

MELISSA McMillen

★★★★★ Mar 22, 2023

Lindsey Basham

★★★★★ Mar 21, 2023

I drive an hour and half to see Dr Mike he's the best!

Michelle Woolf

★★★★ Mar 14, 2023

Cass Lynch

★★★★★ Feb 28, 2023

All the staff here are absolutely wonderful! We are able to bring all 5 kids at a time and my youngest (4yo) loves coming to the dentist! The staff are patient and don't push.

Susan Tweedy

★★★★★ Feb 16, 2023

Brian krohe

★★★★★ Feb 14, 2023

Anna Knight

★★★★★ Jan 20, 2023

Nancy Bartlett

★★★★★ Jan 09, 2023

ed Nelson

★★★★★ Jan 01, 2023

Dan Adams

★★★★★ Dec 29, 2022

The office is always so friendly, accommodating and professional. I always feel that exams and cleanings are very thorough and that the entire office is concerned for your overall health!

Kelli EMBLEY

★★★★★ Dec 28, 2022

Cheryle Sanders

★★★★★ Dec 22, 2022

I really enjoyed the service I got from there they was very nice I would recommend them to anyone very good people thank you.

Kelly J Ambrose MSW

★ Dec 15, 2022

I was always told if you have nothing nice to say then don’t say anything at all so I guess this is where I clam up. Best to move on to another….

Jaye Hinds

★★★★★ Nov 15, 2022

They are always kind and caring!

Teresa Cockerill

★★★★★ Nov 15, 2022

Mary Peterson

★★★★★ Nov 15, 2022

Jennifer Stice

★★★★★ Nov 10, 2022

Two friends recommended you. So I knew this is where I needed to go. Sent my son now my Daughter wants to come there two pleasant friendly atmosphere.

Megan Day

★★★★★ Nov 09, 2022

Dr. Watkins and all of the staff at Midwest Dental are outstanding. Not only have I not been talked into unnecessary expensive services, I have been talked out of a high cost decision I made on my own and was offered a much more cost effective solution. I highly recommend!

Jon McConnell

★★★★★ Nov 08, 2022

Best Dental office in Central Illinois. The doctor knows his stuff and the office staff is knowledgeable and friendly. I recommend this office.

Charles Cox

★★★★★ Oct 28, 2022

Great music to listen to while your teeth are being worked on. Very friendly people.

Marsha Nelson

★★★★★ Oct 04, 2022

I used to dread going to the dentist, but since switching to Midwest Dental, Dr. Mike, the wonderful hygienists, and support staff...there is no more dread! They are all so kind, knowledgeable and friendly!

Hoon

★★★★★ Sep 12, 2022

I went in for a few fillings and got in quickly. Dr. Mike and the dental assistant Neely did an amazing job!

Georgeann Logsdon

★★★★★ Sep 09, 2022

The staff at Midwest Dental is the best!! Always a friendly atmosphere and Dr. Mike is always so happy and fun!! Nice people!! ?

Jane English

★★★★★ Sep 08, 2022

Ashley Sanders

★★★★★ Aug 16, 2022

Super nice staff. Always do a great job of explaining the care they're about to provide or recommend!

michelle werries

★★★★★ Aug 09, 2022

Best dentist in the area! My family has been going to this place for over 15 years. Absolutely love the staff and the way we are treated. They care about you and your family.

Theresa Luttrell

★★★★★ Jul 15, 2022

Dr. Watkins is very gentle, very knowledgeable and friendly. I highly recommend him! In fact I already did to my family and friends.

FRAIZ3R

★★★★★ Jul 02, 2022

At every visit, Dr. Watkins is always upbeat, huge smile (you can tell under the mask), always jokes with my son! The hygienists always joke with him too! I love this office!

Rhonda Crouse

★★★★ Jun 29, 2022

Best dental experience I have ever had! I have found a new dental clinic. Doctor and the employees were very friendly, extremely helpful and knowledgeable of products and programs available. Would highly recommend Midwest Dental.

David Edwards

★ May 11, 2022

Two years ago Dr. Watkins replaced the crown on my front right tooth. Wasn’t a couple of weeks and it broke off. Had to go back in and have it completely redone. Soon after, it broke again. He did correct it again, but I was done with him. Went to another dentist in Chatham for my next checkup. They did new x-rays and could see how poorly this was done, telling me it was necessary to have a new one made and put on. Unfortunately, my insurance paid Midwest and won’t allow another one for 5 years. 2 years after the poor job was done and redone, I get a bill in the mail from midwest for $84, stating it was a portion denied by insurance. Needless to say I will not be paying for this and plan to file a claim with the BBB.

Corey G

★★★★★ May 06, 2022

Friendly staff, gets the job done timely and professionally

Katie Smith

★★★★★ May 04, 2022

Valerie Flowers

★★★★ Apr 13, 2022

Everyone was nice, friendly, and professional I was very impressed.

Marc Muller

★★★★★ Apr 06, 2022

As usual, great people doing a great job. You won't find a better facility for all your needs. Thank you so much.

Scarlet Taylor

★★★★★ Mar 10, 2022

Ashley, Acasia, Chloe, Chelsea, Joyce, Neely, Wendy, Hanna, Andrea and Dr. Mike created a smile I could only dream of having. At 45 I got braces, and I can't stop smiling.

Wilber Algandar

★★★★★ Mar 04, 2022

Todd Berry

★★★★★ Feb 22, 2022

Michael Woods

★★★★★ Feb 09, 2022

A wonderful team dedicated to your smile.

Linda Thomas

★★★★★ Dec 01, 2021

The best experience I have ever had. I just ? the whole staff, I travel 3 hours for my dental care. Wonderful, pleasant, just awesome.

Karen Ingles

★★★★★ Nov 10, 2021

I hv had a lot of dental work in my 50+ years. From braces as a kid. Dr Watkins At Midwest Dental did the best exam ever. The hygienist is also super awesome. I can’t wait to go back.

Lori Whalen

★★★★★ Oct 13, 2021

Chris Lazarus

★★★★★ Oct 08, 2021

Thanks for everything, Dr. Mike. Your staff continues to go above and beyond all expectations. 5??

Cathy Debold

★★★★★ Oct 05, 2021

Teri Fleckenstein

★★★★★ Sep 24, 2021

Very appreciative for the quality services provided

Jacob Traeger

★★★★★ Sep 22, 2021

This place is very well kept. Staff is great and the technicians are awesome with my kids. I am very surprised on how well my kids do here. Thank you guys very much!

Scott Skillett

★★★★★ Sep 13, 2021

I have always had bad experiences with dentists. This morning I had my second appointment with Midwest Dental in Jacksonville and the experience there was a God send. I had 1 filling replaced and 2 teeth prepped for caps, and it was the most exciting experience I have ever had with a dentist. Dr. Watkins and his staff make you feel so comfortable. They have music playing to make you feel more comfortable. I would highly recommend Midwest Dental for all of you dentistry needs. They do take really good care of there patients.

Amy Pahlmann

★★★★★ Jul 01, 2021

Andy Whalen

★★★★★ Jun 20, 2021

I've been a patient of Dr. Mike's since I have had teeth. Dr. Mike does excellent work. He is an unbelievably kind man. He has seen my father on nights and weekends when he has had emergencies in the past. Wendy is my hygienist and she does a phenomenal job. She too is incredibly kind. Overall I enjoy the fact that they do not push products or procedures that they do not truly believe in or believe that you need. I trust them. I'll be a patient for as long as Mike practices.

olivia stewart

★★★★★ Jun 08, 2021

The best dental experience my family has ever received. Professional, courteous and friendly staff. My 7 year old actually likes going to the dentist and I don't dread it. Hanna is friendly and makes you feel comfortable during your xrays and cleanings. I'm glad I finally found a dentist I enjoy visiting. I highly recommend Dr. Mike and staff where you don't just feel like a number.?

Marcia Ward

★★★★★ May 11, 2021

Excellent professional and friendly care. Highly recommended!

Marc Muller

★★★★★ May 06, 2021

Cameron Locher

★★★★★ Mar 31, 2021

Very Friendly staff, clean office, short wait time and everything being done was explained. Would recommend for anybody looking for a new dentist.

Marnie Barber

★★★★★ Mar 10, 2021

jimv0323

★★★★★ Mar 03, 2021

Sarah C.

★★★★★ Dec 03, 2020

Wonderful experience! Wendy & Dr. Mike were so wonderful with my child who was nervous for teeth cleaning and ortho consult. This office is an amazing option for both! Lots of fun flavors for kids & wonderful up-to-date cleaning tools & great care! Thank you!!

M E

★★★★★ Dec 02, 2020

Dr. Mike is knowledgeable and caring. The whole staff are friendly and make you feel welcome. Pain free dentistry.

Millany Davis

★★★★★ Dec 01, 2020

The new place is great and the lady who took care of me was awesome!

Meghan Johnston

★★★★★ Dec 01, 2020

Amanda Howard

★★★★★ Nov 17, 2020

Every experience has been great! They really go above and beyond.

Todd Harder

★★★★★ Nov 17, 2020

Casey Jones

★★★★★ Nov 10, 2020

this is the first time i've been to the dentist in ages, and they all made me feel so at home and comfortable. Every single staff that i had to deal with was just great! so friendly and inviting! they'll explain whatever they're doing and what everything means. i'm very happy i decided to come here. 10/10 i found my dentist!!!

Ashley Crader

★★★★★ Oct 30, 2020

They were very friendly and professional.

Linda Lilhippie

★★★★★ Sep 29, 2020

Best dentist I have ever been to. Injections for numbing are painless. All the staff are very pleasant. Dr. Watkins is the best.

Rhonda Crouse

★★★★★ Mar 05, 2020

Best dental experience I have ever had! I have found a new dental clinic. Doctor and the employees were very friendly, extremely helpful and knowledgeable of products and programs available. Would highly recommend Midwest Dental.

Matt Carter

★ Mar 02, 2020

Claire Davidson

★★★★★ Feb 11, 2020

Corky Surratt

★★★★★ Dec 13, 2019

Ashley Scott

★★★★★ Dec 11, 2019

I 10/10 recommend Midwest Dental in Jacksonville. The staff is always so welcoming and friendly. They are kind and gentle in making your visit to the dentist quick and painless. I WUV DR MIKE AND HIS STAFF! ? ??????????

Phil McCarty

★★★★★ Oct 08, 2019

Great staff and great experience!

Sheri Browning

★★★★★ Sep 14, 2019

They were absolutely amazing and comforting!! I will never go anywhere else for my dental needs!!! ??

Bill Bowman

★★★★★ Sep 11, 2019

Very friendly staff. Went out of their way to help.

Jeremy Mullens

★★★★★ Apr 16, 2019

I called Dr Watkins office on a Monday morning. By noon my tooth was fixed & I was back to work. The entire staff is kind, friendly and professional. I would recommend Dr Watkins and Wendy to anyone.

Matthew Villa

★★★★★ Nov 20, 2018

All I can say is WOW!!! Dr. Watkins is THE BEST DENTIST I HAVE EVER BEEN TO!!! Such a nice and caring man. He understood my fear and talked me through it and made me feel better about my tooth extraction. There was no real pain. This man is the best. He also has a great staff. I can't wait for him to work on my teeth in the future. My wife and children will be seeing as well. Thank you Dr. Watkins!!!

Lori Bumgarner

★★★★★ Oct 26, 2018

GuardianAngel 217

★★★★★ Oct 07, 2018

Andrea was very polite and informative. Dr. Mike was even more polite and also informative! The facilities are very clean and organized. The dental chord facing the windows looking out to the street are a very nice touch.

Dorothy McKinney

★★★★★ Sep 21, 2018

Midwest Dental is the best. I have been a patient there for at least 20 years. Friendly, courteous staff make you feel comfortable from the time you walk in. Dr. Mike explains everything he is doing and treatment is painless. I recommend Midwest Dental to anyone experiencing a dental problem.

Josh Beddingfield

★ Jun 07, 2018

Contacted this dental office about a appointment to get a wisdom tooth removed and then they never called me back with a appointment after there email said they would.. Wouldn't recommend this place to anyone , if there customer service is this bad I can only imagine what the rest would be like. Would not recommend...

Robert Magelitz

★★★★★ May 03, 2018

I have been going here for several years. Great Dentist and I believe the most painless dentist I have ever been to. The lady that schedules and takes care of billing does a great job of explaining things and working with you. The lady that does the cleanings also does a very good job.

Mick Christensen

★★★★★ Apr 23, 2018

wonderful dentist, very gentle, the one lady that cleans the teeth has been there 20 years and is excellent. We switched from another dentist in our town who seemed to have a lot of turn over in help, and always was in to much of a hurry. Midwest is very good, they take their time. Highly recommend.

Kim West

★★★★★ Mar 02, 2018

Jerri Howerton

★★★★★ Oct 17, 2017

Becky Winder

★★★★★ Oct 13, 2017

Dr. Mike, Wendy, Dianna and the rest of the staff at Midwest Dental are amazing. I was absolutely terrified of the dentist and my teeth were in pretty bad shape for avoiding going for over 20+ years. Dr. Mike and Wendy absolutely turned me around and have my teeth all fixed up and I truly enjoying going for dental appointments now. It is honestly something I look forward to. Can't find a much friendlier staff anywhere!!!!!!!

Bonnie S

★★★★★ Aug 08, 2017

I work in construction and move a lot. It's always a challenge to find a new doctor, dentist, hair stylist....so on and so on, every time I move to a new town. Midwest Dental in Jacksonville is great! The staff is friendly and professional, Wendy is gentle and thorough, and Dr. Watkins is fantastic. He gives the most thorough examination I've ever had, including a cancer screening. Kudos to this team and I highly recommend them!

Alicia Gatti

★★★★★ Aug 01, 2017

After a somewhat traumatic experience from a dentist I saw in California, I have avoided going to a dentist for the past 8 years. Something went wrong with one of my teeth and I finally had no choice but to see a dentist to get it fixed . . . pronto. I chose Dr. Watkins from all of his wonderful reviews. I can say without hesitation that I completely agree with the glowing reviews. He was the most kind and understanding dentist I have ever visited. I no longer feel completely apprehensive and paralyzed in response to going to the dentist. He was thoughtful and explained everything he was doing with such a kind voice and patience. If anyone is avoiding going to the dentist out of fear, I will encourage you to make a visit with him. I'm very grateful to him and his staff for making my visit comfortable. Thank you, Dr. Watkins and all of your staff members!

Kacy Anderson

★★★★★ Jul 11, 2017

I was nervous going to a new dentist after 17 years of going to the same one. however, Dr. Watkins and his staff made the transition SO easy! He was very great. All of the google reviews, which I viewed while choosing my local dentist, are true. He is a great guy, his assistant Andrea is great also! I am excited for my next appointment.

Wendi Graham

★★★★★ Jun 21, 2017

Best dentist around! My family has been going to Midwest Dental for several years. My husband who is afraid of needles will not go to any one else! You want the best go to Midwest!

Sandy Heaton

★★★★★ Jun 13, 2017

I was very nervous going into the office but I had a wonderful experience, no pain, and would highly recommend the staff to my friends and family.

Jeff Roach

★★★★★ May 30, 2017

Dr. Watkins and his staff are great! My kids don't mind going to the dentist now!

Nancy Tobin

★★★★★ May 16, 2017

Upon entering the front office, the staff told me they did not have me scheduled for an appointment that day but Dianna looked at the schedule and worked it so I could be seen that day. Wendy is always so gentle when working in my mouth and Dr. Mike is very thourough! I have went here for many years and I have always been really please with the service and recommend it to everyone I know.

Lisa McElfresh

★★★★★ Apr 19, 2017

This was my first visit to Midwest Dental and I would highly recommend them. Wendy is the best.....I get extremely nervous when visiting the dentist and she made the whole experience so pleasant and painless. Dr. Watkins was extremely nice and very professional. I was very impressed and have found my new dentist!!

Kim Bechel

★★★★★ Mar 20, 2017

This is the best dental office I have ever experienced!!!! Wendy is the best!!!! She is the best, most gentle hygienist I have ever been to, and I am so glad I found her!!! Dr. Mike is amazing . . . I needed three fillings and asked that they all be done in one day since I drive over an hour to this office. I didn't feel the shot, and the fillings were done before I knew it. He is an excellent dentist!!! I would urge anyone looking for a new dentist to go to Midwest Dental and see Dr. Mike and Wendy!!!!!

Steve Morthole

★★★★★ Sep 16, 2016

Great People to work with, warm friendly attitude. Acomodating, prompt, careing treatment! Passonate to patient comfort and needs. Pleasant experience. Painless!!

Glenn Raines

★★★★★ Apr 02, 2016

I have been a customer of Dr Watkins for many years and I really like his staff. I have a gagging problem when things are in my mouth cleaning and repairing teeth, and his staff know how to keep me from being a problem when I have work done at his office. I have always felt very good after having work done on my teeth. When I need a problem solved, they get me scheduled fairly soon.

Joena Meier

★★★★★ Mar 04, 2016

Staff is always professional, friendly and courteous. They take the time explain exactly what will be done and answer any questions or concerns I might have.

Michael Mills

★★★★★ Jan 09, 2016

Dr. Watkins, Wendy and everyone else at Midwest Dental provide exceptional service. I live in a larger city 45 minutes away and consider the care I receive at Midwest Dental well worth the drive. I have recommended Dr. Mike to my friends for many years now.

Best Western

★★★★★ Sep 18, 2015

All of the staff as well as Dr. Watkins are very courteous, friendly, professional and polite at Midwest Dental. I like how they explain what they are doing before each visit as well as give you a treatment plan.

Marilyn Seckman

★★★★★ Aug 21, 2015

Wonderful staff! Very comfortable with everything.

Emperor Nacho

★★★★★ Mar 23, 2015

Very fast and friendly service. Wendy and Dr. Watkins did a great job informing me of what was going on and made sure there were no questions or issues during my visit!

Ron Hainds

★★★★★ Mar 21, 2015

My family's experience with Dr. Watkins and his staff has always been extremely positive. Dr. Watkins is very kind, personable, kind, sensitive, and will listen to what you are telling him. Wendy, one of the dental hygienists, is superb at what she does. She, too, is extremely kind and sensitive to what you are telling her and will do her best to try to accommodate any special needs. I highly recommend this office to anyone. They have been our family's dentist for close to twenty-five years.

Sheila Duesterhaus

★★★★★ Mar 21, 2015

I have been going to Dr. Watkins since he first started dentistry. I am a loyal patient because he and his staff have always been professional, friendly and most of all gentle from having my teeth cleaned to any work I needed done. I appreciate their kindness.

bonnie stice

★★★★★ Mar 20, 2015

I love this dentist AND his staff. They are the most caring, gentle, and kind group I have ever had work on my teeth! I wish I had had them years ago, I would not be having so many problems as I do now! If you want a GOOD dentist and staff, try them, you will like them!! This is really true, I was NOT paid to say this!! A very satisfied customer!! Bonnie

JB Meier

★★★★★ Sep 03, 2014

Came back after a few years away and everyone was just as friendly and professional as I remembered. Couldn't recommend them high enough.

Greg's Country Cabin Outdoors

★★★★★ Jul 03, 2014

I have always been happy with the service I get from Dr Watkins and all his staff, they always explain their findings and are willing to answer all questions. The secretary is always courteous, and willing to explain billing procedures. In 2 words, Very Pleased.