4.6
242 Reviews

Austin Allison

May 19, 2024

Absolutely horribe service. Had a temp crown fall out twice! The first time It was being put in the dental assitant was singing pop songs and didnt seem very focused. Needless to say they eventually fixed it. Horribe dentist office. Also the obese and ugly front desk girl is horrible.

— Hi Austin, we value your feedback. If you would like to provide any additional information, please contact our team directly at pekin@midwest-dental.com.

Jennifer McKenzie

May 15, 2024

Personable dentist office.

— Thank you for the 5-star review, Jennifer! Your feedback is important to us.

Kerry London

May 15, 2024

I'm New To The Area, Actually across the River Peoria Heights ????.... Getting To Pekin IL It's A ?? Journey and Destination ??? Yeppers ?? Coop Records And Nuera across the street ????? And The coffee shop Next Door ?? Has Roots ??? In The Heights ??? It's been to Two years ??? Since My last visit with. Dentist ?? Of Thirty Years Back Home.... Missy The Hygienist.... Great Work ? For The Cleaning... Front Desk aprofessional And Personable. DR Jerry... Indeed... Thank You All.... ? ? ? ? ?

— Thanks for making us smile, Kerry! We appreciate your review.

donald nelson

May 10, 2024

Been going here for years. Love my dental hygienist, Sarah ! She is so nice and does a great job !!!

— Hi Donald, thank you for your review. We really appreciate it!

Matt Bazhenow

May 09, 2024

The front receptionist was rude, insulting, and disrespectful. I decided to walk away and keep my current dentist while in the waiting area. She made my decision easy!

— Hi Matt, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at pekin@midwest-dental.com.

Kathy Collins

May 09, 2024

I lost a crown at 10 am and it was replaced by 1 pm! Great patient caring!! Thank you Dr May and associates.

— Thank you for the review Kathy, you've really made us smile!

Catherine Goenne

May 01, 2024

Through, and knowledgeable, did not try to push high priced products and procedures, which was wonderful. Upfront with what was needed and why, making me aware of all my treatment options. Let me know what to expect and how much it would cost. Did not demand that I make a decision at that very moment. Office and treatment areas were very clean, and found outstanding, kind, caring staff. Finally, a Dentist and staff I feel I can trust.

— Hello Catherine! Thank you for the great review, we really appreciate it!

Janet Lopez

May 01, 2024

Took my 7 year old daughter. Ivy was absolutely enamored with the staff at Midwest Dental and she isn’t one who typically loves strangers. She needs quite a bit of work done but they put her at ease right away. So appreciative of them, that my husband and I will be switching to this office with our other 2 children.

— Hello, Janet! Thank you so much for taking a few moments to leave us a review. We really appreciate it!

Michael Allen

Apr 30, 2024

I had a lot of work done two crowns and a cavity. I had absolutely no pain before the work during the work or after the work was completed. My temporary crowns are working great and I have no fear Of the dentist anymore

— Thank you so much for the 5-star review, Michael. We really appreciate you taking the time to share your experience with us!

Carol Jones

Apr 26, 2024

— Thanks for the five-star review, Carol.

Marvin Welk

Apr 13, 2024

— Hi, Marvin! Thanks for taking the time to rate us 5-stars.

Cary Craven

Apr 11, 2024

All good. Went again and still great

— Hi Cary, we appreciate you leaving us a review. See you back soon, thank you!

taryn sadler

Apr 10, 2024

Friendly staff. They have a very happy atmosphere.

— Hi Taryn, we love hearing feedback like this from our patients. Thanks again for choosing us!

Josh GARMON

Apr 04, 2024

Everybody that works here is pleasant and kind to talk to had a good experience

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Johnica Tucker

Mar 20, 2024

My son has been going for a few months and has had a great experience. Everyone is so helpful and kind!

— Thank you for taking the time to provide feedback, Johnica. We are happy to hear your kind words.

Richard Anderson

Mar 20, 2024

Very helpful staff, hygienist friendly and efficient. Dr. May is a very good dentist and a good person.

— Richard, thanks for your 5-star review!

Olivia Andrews

Mar 20, 2024

Amazing staff that strive to help their patients!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Ashley Collins

Mar 20, 2024

Super friendly and caring staff!

— Thank you for the kind words Ashley. I'm going to share with the whole team. We love hearing from our happy customers!

Maria Sutton

Mar 19, 2024

Best dentist office I have found for my kiddos! Great place.

— Thank you for the 5-star review, Maria! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sara Vanderwulp

Mar 14, 2024

There are no words for the amount of great appreciation I have for Midwest Dental. When I was in a ton of pain to the point of not being able to eat or barely drink Dr. Jerry and all the amazing staff where there to help me through and he was determined to figure it out and get it taken care of as quickly as possible. If you are looking for a dentist I highly recommend visiting Midwest dental.

— Thanks for making us smile! We appreciate such a great review!

Terra Hawkins

Mar 14, 2024

Friendly, and good work!

— Hi Terra, we appreciate you leaving us a review. See you back soon, thank you!

Carol Tassart

Mar 08, 2024

Love the atmosphere ?? Very friendly ! Dr Jerry is great! Thank you for your kindness at my appointments.

— Hi, Carol! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Chelsea Morris-Hermacinski

Mar 05, 2024

Great office, always clean & amazing staff!! Always upfront and honest with pricing or any questions or concerns you may have!

— Thank you so much for your kind words, Chelsea. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Jeffrey Symons

Mar 04, 2024

My kids love this place

— Hi Jeffrey, we love hearing feedback like this from our patients. Thanks again for choosing us!

Greg Liles

Feb 10, 2024

Dr. Jerry and his assistants, including the women at the front desk were great.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Cindy Miller

Feb 09, 2024

Becky is the best! Five stars. Knowledgeable and Helpful. The staff does their best.

— Thank you for the kind words Cindy. I'm going to share with the whole team. We love hearing from our happy customers!

Fred Lang

Feb 08, 2024

Awesome Dentist Office, Great Staff, Highly Recommend

— Thank you for taking the time to provide feedback, Fred. We are happy to hear your kind words.

Alice Fevold

Feb 08, 2024

6mo cleaning went well my hygienist is my favorite

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Donna Icenogle

Jan 30, 2024

— Thank you for the review Donna, you've really made us smile!

Rodney Davidson

Jan 26, 2024

Very nice place to go for your dental needs.

— Thank you for the kind words Rodney. I'm going to share with the whole team. We love hearing from our happy customers!

Anita

Jan 23, 2024

So far so good nice people

— Hi Anita, we appreciate you leaving us a review. See you back soon, thank you!

Justin Hamilton

Jan 11, 2024

Sarah is/always has been an amazing hygienist!!

— Hi Justin, we love hearing feedback like this from our patients. Thanks again for choosing us!

Julie Bierschbach

Jan 09, 2024

Always pleasant and professional.

— Thank you for the kind words Julie. I'm going to share with the whole team. We love hearing from our happy customers!

Ed Emmons

Jan 04, 2024

I found Midwest Dental to be true professionals!

— Thank you for the 5-star review, Ed! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sue Oedewaldt

Jan 03, 2024

My first visit was great!!

— Thanks for making us smile! We appreciate such a great review!

Helen Glenndbvkm

Dec 21, 2023

I have had very bad experiences at the dentist....But when I went to midwest dental they was so kind and caring and the dentist I seen Dr.May he was so down to earth and his assistant was great as well! I would highly recommend them to anyone

— Hi Helen, we appreciate you leaving us a review. See you back soon, thank you!

Nicholas Schauble

Dec 21, 2023

Great dental practice very professional!

— Hi, Nicholas! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Jeff Rathmel

Dec 20, 2023

Everyone was friendly from the front desk, the dentist and the lady who cleaned my teeth. They were all very professional and the facility was very clean.

— Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Papaw Bean

Dec 06, 2023

Dr. Jerry & Rachael were the best. Would recommend anyone to go there

— Hi Papaw, we love hearing feedback like this from our patients. Thanks again for choosing us!

Trisha Roddis

Dec 06, 2023

Friendly staff

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Michael Green

Dec 05, 2023

Dr May and his staff are very professional and are taken care of me very very well

— Thank you for taking the time to provide feedback, Michael. We are happy to hear your kind words.

Debra Hunt

Dec 01, 2023

Everyone is always professional and takes there time to answer any questions I may have I recommend this dental office highly

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Willard Grimm

Nov 29, 2023

Dr.Jerry and the whole staff at Midwest Dental are awesome!!! Highly recommend.

— Thank you for the 5-star review, Willard! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Janet

Nov 17, 2023

I have a great experiences everyone time I have came to Midwest Dental in Pekin. I love my dental hygienist Sara, we always have great conversations. The Receptionist are great also. Thank you all!

— Thanks for making us smile! We appreciate such a great review!

Donald Brocksmith

Nov 11, 2023

Excellent experience. Thank you.

— Hi Donald, we appreciate you leaving us a review. See you back soon, thank you!

Mark Ferguson

Nov 09, 2023

My dental cleaning went very well. Everyone was courteous and friendly, and I was done within an hour. Good job!

— Hi, Mark! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Don Peace

Oct 31, 2023

You have got to see Dr. Jerry Kassandra. Really cares for the patient and works to make sure you are comfortable and provides the best care I have had in many years of dental needs. Great support staff as well.

— Thank you so much for your kind words, Don. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Sharon Biegler Cox

Oct 27, 2023

Everyone from reception to the dentist are always smiling, happy, and cheerful. Making your visit pleasant, even though I hate going to the dentist.

— Hi Sharon, we love hearing feedback like this from our patients. Thanks again for choosing us!

Lisa Fate

Oct 26, 2023

Broke a piece off my tooth. Got right in to see what needed to be done and Dr May and Kassandra both made time to get a temporary crown put on the same day. Very nice, efficient and made sure I was not uncomfortable. Highly recommend the Pekin office! Very nice people.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Barb Moffitt

Oct 26, 2023

— Thanks for the five-star review, Barb! We appreciate you taking the time to rate us.

Melissa Walton

Oct 23, 2023

Dr. May and Kassandra were very helpful and made it very pleasant to come to the dentist. I have bad anxiety when coming to the dentist but they helped ease that.

— Thank you for taking the time to provide feedback, Melissa. We are happy to hear your kind words.

Judy Godbey Abel

Oct 17, 2023

Everyone is so friendly and kind. I had my teeth cleaned and 2 fillings. I will be back in April for my 6 month check up.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Chantel Schmidt

Oct 13, 2023

I can’t say enough great things about the staff at Midwest Dental. Dr. Shawn May is a very experienced and phenomenal dentist. I’ve truly never had a bad experience with him. I’m someone who dreads fillings, but not with Dr. May - he is quick, efficient, and professional.

— Thank you for the kind words Chantel. I'm going to share with the whole team. We love hearing from our happy customers!

Joslyn Livengood

Oct 13, 2023

The staff is friendly, knowledgeable and helpful.

— Thank you for the 5-star review, Joslyn! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ashley Hagan

Oct 13, 2023

Amazing staff. Love Joslyn

— Thanks for making us smile! We appreciate such a great review!

Alaina Gale

Oct 13, 2023

— Thanks for making us smile! We appreciate such a great review!

Captain Kirk

Oct 13, 2023

— Hi Captain, we appreciate you leaving us a review. See you back soon, thank you!

Mary Overholt

Oct 11, 2023

This dentist office is very welcoming. We have referred friends who like it also. My hygienist is super friendly. Each open room has nice decorations. The dentist is respectful of cost and doesn't try to push services.

— Hi Mary, we appreciate you leaving us a review. See you back soon, thank you!

Caleb Jones

Oct 09, 2023

— Thank you for the review Caleb, you've really made us smile!

Russell Hartwell

Oct 05, 2023

Very good people care alot for you as a patient and as a person. Normally don't like going to a dentist but would highly recommend this place. Again great bunch of people from receptionist Dr's assistant teeth cleaning and Dr himself. All tr y to keep it pain free as possible. Do not hesitate to go to Midwest dental will not be disappointed.

— Hi, Russell! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Lori winter

Oct 05, 2023

I had an issue with a crown and the office got me in the same day! Dr May and Kassandra were fantastic. So happy I found this office.

— Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Megan Noll

Oct 03, 2023

I want to start off by saying today was my first time here. The staff was pleasant excellent. Receptionist never smiled and seemed irritable. Dr Jerry… is absolutely amazing doctor! He is patient and kind. He made me feel very comfortable through my fear of the dentist.

— Hi Megan, we love hearing feedback like this from our patients. Thanks again for choosing us!

Doris McClintock

Sep 28, 2023

Technicians very pleasant. Very through and Dr Jerry explained everything. Office was very welcoming and clean.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Dale Kaufmann

Sep 27, 2023

First time visit and was very impressedfir

— Thank you for taking the time to provide feedback, Dale. We are happy to hear your kind words.

David

Sep 26, 2023

Switched to Midwest Dental because of a change in insurance. Professional and friendly staff and works with my schedule to get me in. Excellent screening and hygiene appointments.

Tiffany Williams

Sep 22, 2023

My daughter was complaining of mouth pain and they were able to get her in and treated right away. The Dr was very kind, made her feel comfortable and explained everything in terms she could understand. I highly recommend this clinic!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Tim Defebaugh

Sep 20, 2023

— Hello Tim! Thank you for the great review, we really appreciate it!

Kathy Whitman

Sep 14, 2023

My first visit today with Dr Jerry was fantastic. Who’s not afraid to go to the dentist, I sure am. I’ve had a lot of dental work over the years and this office and doctor are the best. Every single person I came in contact with was amazing. I felt that they cared about me, my needs, my comfort and my finances. Everyone has to go to the dentist at some point, if you’re looking, give them a try.

— Thank you for the kind words Kathy. I'm going to share with the whole team. We love hearing from our happy customers!

stephen Buzzell

Sep 14, 2023

Was in the chair for 2.5 hours for a replacement crown. They did a great job! looking forward to getting my permanent crown in two weeks!

— Thank you for the 5-star review, Stephen! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Janet Nelms

Aug 25, 2023

It was great I’m really scared of Dentist but Dr Jerry was kind,no pain at all will b going back

— Thanks for making us smile! We appreciate such a great review!

Mandy Sciortino

Aug 23, 2023

Excellent service all the way around from greetings at the front desk to excellent service from my hygienist to friendly and thorough dentist! Love this office and highly recommend it to all who are looking!

— Hi Mandy, we appreciate you leaving us a review. See you back soon, thank you!

Paul Filip

Aug 22, 2023

Kassandra did an amazing job fixing my crown because of my habit and grinding my teeth, and once she fixed it, it felt better than it was before. I can tell when she was fixing my crown, she knew what she was doing, and has lots of experience in the dental field.

— Hi, Paul! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Vicki Smith

Aug 18, 2023

Midwest receptionist was very kind and I had a fantastic dental assistant breonna. Once I met Dr May I immediately connected & felt comfortable. He made my molar extraction go with ease and was very impressed with him so my anxieties depleted quickly! Thank you to all the Midwest dental staff.

— Thanks for making us smile! We appreciate such a great review!

Korinna Tice

Aug 16, 2023

The hygienist, Sarah, is amazing! However, good luck getting past the receptionist Alaina. She is so rude and disrespectful. She has lied to my husband, stating that I spoke with her and gave permission for a bill to be paid (I had not), so my husband paid it and then told me what she had said. She threatened to terminate our care because I called her out for lying. 0/10 do NOT recommend. Dr. May also is not knowledgeable in correctly putting on a crown. Because of him, my husband now has to go somewhere else for a root canal and new crown to correct his work.

— Thank you for sharing your feedback with us, Korinna. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Carol Emmons

Aug 09, 2023

It was a good experience. Everyone friendly and efficient. No problems

— Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Claude Cravens

Aug 09, 2023

Great Service Thanks

— Hi Claude, we love hearing feedback like this from our patients. Thanks again for choosing us!

Gail Miller

Aug 05, 2023

Carla is an excellent hygienist & Bridget was able to get me in sooner & Alayna was helpful In rescheduling! Very very good experience! On 8/4 I went in for a crown rebuild & Dr May is Very very good! His assistant, Rachel was awesome as well! The front desk girl, Koda was Great as well! Love them all!

— Thank you for the kind words Gail. I'm going to share with the whole team. We love hearing from our happy customers!

Lea Ann Becker

Aug 04, 2023

I went to Midwest dental on Friday August 3rd 2023 to have a tooth extracted as soon as I met the doctor I knew I felt absolutely no pain when he pulled my tooth and he was always asking me how I'm doing making sure I was in no pain I highly recommend Midwest dental

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Annett O'Hara

Aug 01, 2023

My 4-year-old son had his very 1st positive dental visit this week. He has autism. It's usually difficult to find professionals who have experience with patients with special needs. He had a comfortable visit with very little stress. Dr. Jerry was fantastic!! Kassandra was patient. TY

— Thank you for taking the time to provide feedback, Annett. We are happy to hear your kind words.

Becky Hardin

Jul 28, 2023

— Thank you for the review Becky, you've really made us smile!

Lisa Rose Wright

Jul 19, 2023

The office staff was pleasant. The dental hygienist was friendly and efficient. I didn't have to wait very long at all. The office atmosphere was professional and friendly.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Celena sisk

Jul 14, 2023

1st extraction and it was better than expected everyone kept me very comfortable.

— Thank you for the kind words Celena. I'm going to share with the whole team. We love hearing from our happy customers!

Dawn Pagan

Jun 29, 2023

— Hello Dawn! Thank you for the great review, we really appreciate it!

Candace Cook

Jun 28, 2023

Clean, professional, friendly!

— Thank you for the 5-star review, Candace! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ron Fate

Jun 27, 2023

— Thanks for the five-star review, Ron.

Dawn Roach

Jun 22, 2023

— Hi, Dawn! Thanks for taking the time to rate us 5-stars.

Joshua Sutton

Jun 19, 2023

Never go to this place if u have emergency. And now need tooth pulled in alot of pain. Office u need an appointment. Been there numerous times for teeth problem. Not no more. Here I will schedule appointment about 3 months out just incase of an emergency. Oh I forgot u don't know when u are going to have a tooth pulled because of an emergency. Hopefully they need help in an emergency and don't get no help.

— Hi Joshua, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at pekin@midwest-dental.com.

Melodee Campbell

Jun 02, 2023

I love the staff and doctor. They are so caring.

— Thanks for making us smile! We appreciate such a great review!

Azae Productions

May 25, 2023

I have to hand it to Midwest Dental they are very professional and passionate. They will get you in and out in a timely manner and they care how you feel while undergoing treatment. 5/5 best dental experience for me. I recommend them if you’ve had bad experiences in the past!

— Hi Azae, we appreciate you leaving us a review. See you back soon, thank you!

mike h

May 19, 2023

I had a good experience with Dr May. Very knowledgeable and efficient.

— Hi, Mike! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Nicole Shaw

May 11, 2023

— Thanks for making us smile! We appreciate such a great review!

Brett Miller

May 03, 2023

Great staff really friendly and very professional

— Thank you so much for your kind words, Brett. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Leiane Gailliaert

Apr 28, 2023

— Hi Leiane, we appreciate you leaving us a review. See you back soon, thank you!

Dakota S

Apr 27, 2023

— Thank you for the review Dakota, you've really made us smile!

Mary Tarrant

Apr 27, 2023

Great office. Love the new doctor and Becky is just the best hygienist ever!

— Hi Mary, we love hearing feedback like this from our patients. Thanks again for choosing us!

Teresa Allcock

Apr 20, 2023

Very nice dental technicians and a very nice dentist they helped me out a lot and help me build a good plan for getting my teeth back in great shape

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Sylvia Shults

Apr 19, 2023

— Hello Sylvia! Thank you for the great review, we really appreciate it!

Sheila Jones

Apr 19, 2023

Love my hygienist Carla. Everyone is very nice & professional.

— Thank you for taking the time to provide feedback, Sheila. We are happy to hear your kind words.

Linda Williams

Apr 18, 2023

Love the hygienists we had. Dentist very polite and great

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Jeff Frank

Apr 16, 2023

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible. Update. They finally got rid of her, and we had a great experience afterward.

— Thank you for sharing your feedback with us, Jeff. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Anthony Graffis

Apr 14, 2023

Great dentist office. Every time I have to go in they have me in and out in less then an hour. Everyone is very friendly as well.

— Thank you for the kind words Anthony. I'm going to share with the whole team. We love hearing from our happy customers!

Tom

Apr 13, 2023

This dentist and the staff are awesome. Very thoughtful, caring and kind in the treatment you receive. They are honest and help you get the treatment you need with out any extra cost and are best dentists office I have ever been in.

— Thank you for the 5-star review, Tom! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

TERRA STOOKEY

Apr 11, 2023

My experience was very pleasant! Staff and Doctor are very knowledgeable and friendly!

— Thanks for making us smile! We appreciate such a great review!

Wayne Rowe

Apr 05, 2023

— Thanks for the five-star review, Wayne.

Amanda

Mar 24, 2023

Clean facility with competent staff.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Amanda williams

Mar 08, 2023

Everyone was very friendly and professional!

— Thank you for the 5-star review, Amanda! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Jerry Gray

Mar 03, 2023

Good experience. Professional and on time.

— Thanks for making us smile! We appreciate such a great review!

Darling Stone

Mar 03, 2023

The experience was great the ladies there were great

— Thanks for making us smile! We appreciate such a great review!

Rich Dansizen

Mar 01, 2023

— Hi Rich, we appreciate you leaving us a review. See you back soon, thank you!

Steph

Feb 24, 2023

Great people felt comfortable and from receptionist to dental assistant to dentist all were great.

— Hi Steph, we appreciate you leaving us a review. See you back soon, thank you!

Lewis Lightbody

Feb 17, 2023

— Thank you for the review Lewis, you've really made us smile!

Jessica

Feb 09, 2023

— Hi Jessica, we appreciate you leaving us a review. See you back soon, thank you!

Jeff Hardin

Feb 09, 2023

Everyone was incredibly friendly and welcoming!!!

— Thanks for making us smile! We appreciate such a great review!

Ellen Rodich

Feb 03, 2023

There was a little confusion when I arrived. That was taken care of. Everyone was very helpful and pleasant.

— Hi Ellen, we appreciate you leaving us a review. See you back soon, thank you!

James Stamper

Jan 27, 2023

Friendly, knowledgeable staff. Modern facilities. Great experience.

— Hi, James! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Kim Olar

Jan 19, 2023

Becky is awesome

— Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Laura Wolfe

Jan 17, 2023

— Hello Laura! Thank you for the great review, we really appreciate it!

Todd Akers

Jan 10, 2023

So disgusted with dental insurance/getting dental work done locally. I was referred to get my dental work done to a dentist out of my insurance network. Can't afford out of network dentist.

— Thank you for sharing your feedback with us, Todd. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Victoria Sauter

Jan 04, 2023

Great staff!

— Hi Victoria, we love hearing feedback like this from our patients. Thanks again for choosing us!

Rick Wilson

Dec 21, 2022

They do a very great job. Always very well taken care of.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Kayla George

Dec 08, 2022

— Hi, Kayla! Thanks for taking the time to rate us 5-stars.

Shawn H.

Dec 08, 2022

Sara was great as always!

— Thank you for taking the time to provide feedback, Shawn. We are happy to hear your kind words.

Sandra Hyatt

Dec 07, 2022

— Sandra, thanks for your 5-star review!

Edie Taylor

Dec 02, 2022

Dr.May is very professional & friendly! He makes sure you don't have pain during procedures.All the staff are absolutely awesome!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Charley Connell

Nov 22, 2022

Great staff very friendly

— Thank you for the kind words Charley. I'm going to share with the whole team. We love hearing from our happy customers!

Lisa Mcallister

Nov 15, 2022

— Thanks for the five-star review, Lisa! We appreciate you taking the time to rate us.

Abby Martin

Oct 26, 2022

The staff is friendly and knowledgable. The new doctor (as of mid 2022) is great and has excellent understanding of patient needs/concerns.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Ed

Oct 25, 2022

— Thanks for making us smile! We appreciate such a great review!

Irma Uphoff

Oct 21, 2022

— Hi Irma, we appreciate you leaving us a review. See you back soon, thank you!

Shane Hayes

Oct 20, 2022

— Thank you for the review Shane, you've really made us smile!

Valerie Ernest

Oct 14, 2022

Very friendly and professional office.

— Thank you for the 5-star review, Valerie! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

sonicgsjh it's Wonderful Time of the Year

Oct 08, 2022

I had a good experience

— Hi Sonicgsjh, we appreciate you leaving us a review. See you back soon, thank you!

Deb Munge

Oct 06, 2022

The new dentist, Dr. May is absolutely wonderful. He puts you at ease and spent time explaining what needed to be done in a way that I could understand and has a great sense of humor. Put me at ease.

— Hi, Deb! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

terri hack

Sep 29, 2022

— Hello Terri! Thank you for the great review, we really appreciate it!

Lori Stein

Sep 24, 2022

I had a great experience with Midwest Dental!

— Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Veronica Porter

Sep 20, 2022

Dr.Delf did the most awesome job on my front teeth.Just as she promised.Staff is awesome also.Thanks from a very pleased customer.

— Hi Veronica, we love hearing feedback like this from our patients. Thanks again for choosing us!

Carla McCullough

Sep 16, 2022

Awesome staff and great Dentist. They really knew what they were doing with my unique issue. What a wonderful experience!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jeff Frank

Sep 08, 2022

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible.

— Thank you for sharing your feedback with us, Jeff. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Mr. Nelson

Sep 07, 2022

Having multiple infections in my mouth, all my teeth decaying, missing multiple teeth already, i wanted to get dentures. I can't eat solid foods. The dentist recommended trying to save the teeth. Told the dentist i didn't have the time or money, and was told to get a job, and to get insurance. This was the worst interaction I've ever had with a dentist.

— Hi Mr., Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at pekin@midwest-dental.com.

Rachael Brakebill

Sep 01, 2022

— Thanks for the five-star review, Rachael.

Jerry Reese

Aug 19, 2022

— Hi, Jerry! Thanks for taking the time to rate us 5-stars.

Misty Green

Aug 15, 2022

Not happy at all. Had a 1:30 pm appointment scheduled for my daughter. I arrived at 1:20 pm to doors locked and a sign saying closed for lunch. Tried to call phones off the hook for lunch. Thought maybe I had written appointment down wrong so came home to try to call when they got back from lunch. Called and found out nope they came out to unlock doors at 1:30 pm for me. That doesn't help me. I took half the day off for this appointment. Wouldn't take blame told me too bad. Reschedule it for next day. Very disappointed in how they handled everything.

— Hi Misty, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at pekin@midwest-dental.com.

Jennifer Landrith

Aug 10, 2022

We love going there. Everyone is so nice and understanding. I love that my daughter and u can both go there.

— Hi Jennifer, we love hearing feedback like this from our patients. Thanks again for choosing us!

Joshua Harris

Aug 10, 2022

— Joshua, thanks for your 5-star review!

Ex Zea

Jul 07, 2022

— Hello Ann! Thank you for the great review, we really appreciate it!

katia Davis

Jun 19, 2022

— Thanks for the five-star review, Katia.

Karen Gardner

Jun 17, 2022

Always a great experience there

— Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

John Waller

Jun 02, 2022

— Hi, John! Thanks for taking the time to rate us 5-stars.

Unknown

May 19, 2022

— Unknown, thanks for your 5-star review!

Laura Gray

May 18, 2022

— Hi Laura, we appreciate you leaving us a review. See you back soon, thank you!

Jan Brown

Apr 29, 2022

— Hello Jan! Thank you for the great review, we really appreciate it!

Tina Noke

Apr 27, 2022

The staff at Midwest Dental are always professional and friendly. I'm glad I decided to use them.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jennifer McGraw

Apr 27, 2022

I had a great experience! I was made to believe for years that my wisdom teeth had to be surgically extracted. I went to Midwest Dental yesterday for pain in my mouth and he took it out right then and there! I was so relieved I may or may not have shed a few tears :) I have an appointment to have my other one removed next week. He was kind, he consistently asked if I was in pain and if I was okay. The ladies assisting him were fantastic as well! I look forward to going back and I appreciate that he did not just tell me he couldn't help me like my previous dentist had done. Friendly, welcoming, helpful, and gets the job done! Thank you Midwest Dental!

— Hi Jennifer, we love hearing feedback like this from our patients. Thanks again for choosing us!

patricia cook

Apr 20, 2022

— Thanks for the five-star review, Patricia.

Lynnette Horner

Apr 05, 2022

My hygienist was Becky and she was awesome! I briefly met Dr. Ibrahim and he seems knowledgeable and we put together a cleaning schedule. The lobby and office were clean and I was welcomed promptly. I can’t speak on billing yet since I just had my visit on 4/4/2022. I hope all goes well with that. At this time I am very happy with Midwest Dental.

— Thank you for taking the time to provide feedback, Lynnette. We are happy to hear your kind words.

Sharon Harms

Mar 22, 2022

— Hi, Sharon! Thanks for taking the time to rate us 5-stars.

Tom Livingstone

Mar 17, 2022

nice people. no problems a lot of new faces but they appear to know what they are doing.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Janet Homerin

Mar 17, 2022

— Janet, thanks for your 5-star review!

Sharon Rendleman

Mar 15, 2022

Excellent service with Dr. Shah. He is the best dentist I ever had. 2 crowns. Meticulous with his work and details for excellence. Very friendly and personal. Making sure you are pain free. The assistants were excellent as well. So happy he is in Pekin.

— Thank you for the kind words Sharon. I'm going to share with the whole team. We love hearing from our happy customers!

Lisa DeCouto

Mar 08, 2022

Katie Cunningham

Feb 22, 2022

— Thanks for the five-star review, Katie! We appreciate you taking the time to rate us.

Tonya and Chad Helfrich

Feb 17, 2022

— Thanks for making us smile! We appreciate such a great review!

Debbie Hubner

Feb 12, 2022

— Hi Debbie, we appreciate you leaving us a review. See you back soon, thank you!

Jerry Witt

Feb 05, 2022

— Thank you for the review Jerry, you've really made us smile!

Donna Ward

Jan 29, 2022

— Hello Donna! Thank you for the great review, we really appreciate it!

David Whitehurst

Jan 22, 2022

— Thanks for the five-star review, David.

Carissa Benedict

Dec 30, 2021

Blake Havens

Dec 29, 2021

If they can’t get your billing correct with your insurance company and have your bills sent to collections, then why would you trust them to work on your teeth? Highly don’t recommend. They put zero effort into completing their job.

Barb M.

Dec 12, 2021

I was a patient there for years. Went in for cleaning and exam and the new dentist there denied services because I wouldn't have a full set of xrays done... its all about the money and not patient care.. I won't be back. I found another dentist. If I could give zero stars I would!!!

Pamela Lockwood

Nov 11, 2021

If you are in need of amazing staff and dentist look no farther. Carla was my hygentist and has the most caring and compassion for her job and work. I am a person who can literally say I HATE going to the dentist but Let me tell you. I had my second deep cleaning with her yesterday and yes literaly was laughing during the procesure. Dr. Abraham is the best dentist hands down when it comes to care and compassion and reassurance that you will be in good hands. Looking for a new Dentist I definetly would recommend Midwest Dental in Pekin.

Jody Johnson

Oct 22, 2021

Mary T

Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

Mary T

Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

A Peach333

Aug 12, 2021

Shelby LaMothe

Jul 15, 2021

Dr. Connolly is the best! I had a fair amount of anxiety going in, and he completely set my mind at ease. He is super friendly and has a very calming demeanor...very kind, patient and compassionate. I would highly recommend him to anyone!

Crisi Antonini

Jul 07, 2021

Liz Frei

Jul 02, 2021

Can't say enough good about Sarah & Dr Connolly! Kind & caring staff! Clean & inviting office and atmosphere!! Thank you for all you do!

Joe Elks

Jun 25, 2021

All they wont is money I paid over 2000 and the upper plate is very bad it is Luce and it not good I went in to get it fixed they wont is 500 more to make another plate. After spending 2000 they should do it free I am not happy I wont go there anymore

Carley Van Wye

Jun 21, 2021

Extremely rude front office staff.

— Hello Carley, we are very sorry to hear you were unhappy with your experience. We would like to hear more from you and see if we can help in any way. Please reach out to patientcare@midwest-dental.com and we will make sure to address all of your concerns. Thank you

TheLMAriel

Jun 11, 2021

Inga F

May 24, 2021

The staff was friendly and clearly communicated everything about the exam.

Diane Durdle

May 20, 2021

I’m new to the area. Found out about this office from a friend. Only had a cleaning and one crown done. Went this week with severe nerve pain in the tooth they put the crown on a year ago, they did x-rays barely looked at my teeth with a mirror and said my bite was off because my teeth had shifted... then proceeded to grind down the molar it was in contact with. Told me to go home and swish with warm salt water and give it 3-5 days. ? Called back later that same day I told them the pain was worse, they said to give it time. Tooth pain is the worst, they should’ve listened to the patient. Called a Springfield dentist that night, they got me in the next morning and diagnosed in about 5 minutes, they also did X-rays which showed the problem, that crown from a year ago was bad and A nerve was exposed. Do not recommend this office.

— Hello Diane, we are very sorry to hear you were unhappy with your experience. If we can answer any questions you may have or help you in any way, please reach out to us at patientcare@midwest-dental.com or give us a call at 309-347-8590. Thank you for taking the time to share your concerns.

Rich

May 03, 2021

A M (CDM33)

Apr 02, 2021

Lost the family feel of the place, been going here for years. Now your just a number get em in and get em out. Two of the original Dental Hygienists are absolutely wonderful and the only thing keeping me and my family here

Dr. Jeff Dill

Mar 31, 2021

I love Carla. She is super sweet, friendly and gentle. The rest of the people there are OKAY too, Lol! Go Blackhawks!

William Weyant

Mar 29, 2021

Megan Davis

Mar 04, 2021

Pat Gutierrez

Jan 08, 2021

We all know how painful it is to bring your kids to the dentists as a parent. Midwest staff has done a great job on making it as easy as possible. A. tremendous amount of patience from the entire staff to allow the best experienceas possiblefor my kids. Thank you all.

Holli Hanley

Dec 10, 2020

Sarah is the best. Being someone who suffers from severe anxiety, her patience and positive attitude will make me come back. Thank you to everyone.

Joni Anderson

Oct 28, 2020

Curt Keller

Sep 28, 2020

In the past my experience at Midwest Dental was fine. No problems, staff were nice and professional. Today I went for my appointment. I confirmed online that I would be there. Followed their directions when I arrived. I was a few minutes early for the appointment. Waited over 30 minutes and after calling found out that I would not be able to be seen as another patient was coming in 20 minutes for the hygienist. I am not very happy for the time I wasted.

— Hello Curt. We are sorry to hear you were not happy with your experience and we apologize for the misunderstanding. Please give us a call and we would be happy to schedule an appointment or answer any questions you may have.

Amanda Barnabe

Sep 22, 2020

Douglas Turner

Sep 22, 2020

They were on time, prompt, and very friendly.

Queen InThe North

Aug 19, 2020

Dr. Connelly said in his profile that he wants to make people feel "safe and comfortable", but he lied. He was extremely quick to dismiss my condition and made my concerns feel worthless. I left in tears. I do not recommend.

Ryan Williamson

Aug 11, 2020

Confirmed appointment the night before, showed up early to find a note on the door about being closed. Didn’t bother to call. Waste of time. I wouldn’t recommend them at all.

Diane Weichel

Jul 15, 2020

My dentist was out on medical, so I called Midwest to have a tooth filled...big mistake! My filling fell out, but when I was seen I was told the tooth was in good shape & could be filled. I went back the next day & had the tooth filled. It just didn't feel right..couldn't eat on that side..finally after 3 -4 weeks I called my regular dentist & he had me come in. He told me my tooth was split down the middle & had to be extracted. Either Midwest missed the split or caused it, so I payed $353.00 for a tooth they filled that had to be pulled. Would NEVER recommend them to anyone!

Ronnie Wainscott

Jul 08, 2020

Wanting to charge extra for PPE “due to covid” that the dr and assistants ALREADY WEAR!? No other dentists I called in Pekin, IL is doing this.

sky Hoyle

Jul 02, 2020

Roberta Andrews

Jul 02, 2020

I appreciate the kindness and understanding by both the dentist and assistant regarding my financial situation and being willing to work with me! The little girl who did my impression was just as sweet as she old be! Thank you!

alice fevold

Jun 27, 2020

Been going to this dental office over a year but recent appt don't agree with a $12 charge to cover the extra precautions they are taking because of the Covid 19 was toldall dentist doing this but after many calls and talking to other people who had dental appointment with no extra charge. Also asked if the precautions were still in effect when I come back in 6mo would I be charged $12 again and was told yes.

Judy Scheeler

Jun 05, 2020

Worst dental office I have ever been involved in!!!!!!!!!! Lord help any person that go to this place!!!!!!! Go some where else

— Hello Judy. We are sorry to hear you were not happy with your experience and we would like to learn more. Please reach out to us at patientcare@midwest-dental.com. Thank you and we look forward to hearing from you.

Heidi Hutchison

Feb 17, 2020

Autumn P

Feb 17, 2020

We had a great experience with the dentist however the receptionist/ office manager was rude and very unprofessional. So my entire family found a new dentist. We were very upset about this.

— Hello Autumn. We are so sorry to hear you were not happy with your experience. Your concerns have been shared internally. We would like to hear more from you about this, please reach out to patientcare@midwest-dental.com. Thank you

Erin Jordan

Jan 24, 2020

Jarek Gale

Dec 19, 2019

Kade Rigdon

Dec 17, 2019

Was told I’d be charged something different than what I was I went to call to clear things up to have a receptionist named Alaina in pekin office completely disrespect me, threaten to hang up instead of clear things up and let me speak to someone else, I just paid 240 bucks to have an X-ray and to be completely dismissed like I wasn’t in pain. The assistant couldn’t even take an X-ray without jabbing one end in my eye and then the dentist came in didn’t let me ask any questions, spent maybe five minutes with me, this was horrifying to be in so much pain and to pay to be treated like this.

Queen Caldwell 54 Caldwell

Dec 10, 2019

Maggie Amison

Dec 05, 2019

Tammy Stasz

Nov 05, 2019

H M

Sep 18, 2019

Dave Sangalli

Mar 15, 2019

Sara did is very caring and patient. I highly recommend Midwest Dental.

Bilinda Justice

Mar 08, 2019

I absolutely love this office and staff! I have Had a great experience each and every time. They are so kind, caring, and always willing to listen & answer my questions. They provide exceptional pre & post care education. My lifelong fears and anxiety about dentistry have subsided thanks to this office. Thank you, thank you, thank you for taking such good care of me :-)

Clifford Ungles

Jan 17, 2019

I would be careful going to this place. I went in for an extraction and the dentist did not know what he was doing or he could not read the horrible xray, probably both. The dentist was new and it w as s obvious he did not know what he was doing. He said it was not a simple extraction and referred me to a specialist. So after paying Midwest I had to pay a specialist which said he did not know why they sent me to him for a simple extraction. He had to take xrays again which cost me again because the xrays Midwest sent me with were horrible and you could see nothing. I will never go back to this place or recommend them to anyone.

Lisa Buettner

Jan 10, 2019

Dr. Connolly has taken some of the fear out of a dental visit-- for that I am really appreciative! He takes the time to explain what and how it's going to be done. I've got such a sensitive mouth. It's nice having someone so honest and personable... And educational.

Carla Raines

Nov 30, 2018

A great experience as always!! Everyone’s always so friendly.

treehugger568

Oct 27, 2018

Once Midwest dental took over they quickly made up reasons to get rid of staff that had been there for over 25 years. Apparently, 20 + an hour was more than they wanted to spend . They could get much cheaper help. I am surprised to see any of Dr. Burges staff still working for Midwest. Truly sad with all that has happened since the takeover. The receptionist, Alaina, is rude and unprofessional. I work for another dental office. When I call for other patients records she acts as if I am a problem. I really dislike contacting this office and dealing with her.

Tiffany Wheat

Oct 26, 2018

Carla Riek

Oct 05, 2018

Kristine Book

Aug 10, 2018

I love going here. It's easy to make an appointment and the dental hygienists are very professional and most important very friendly. I never have any issues! Staff does a fantastic job welcoming patients.

Lisa Renee

Jul 30, 2018

This office has good hygentists, and Dr. Mike is very nice. However, good luck getting past their AWFUL receptionist. (Alaina. ) She is very rude, makes rude comments and does not return messages in a timely manner. This has been on going for 2 years. Today I am done. I will find a dentist with a more professional staff.

Mindy Berardi

Jul 20, 2018

All of our family visits Midwest Dental. We have for years. Our Sons basically have been going there since they have been in school. The Staff is so kind, caring, and very professional. The office is clean. We've had no problems making appointments. They explain all the procedures very thoroughly, and even make the experiences there for smaller children as much as possible. I remember they gave my Son a pair of sunglasses to wear one time because he thought the lights were to bright in his eyes when he was laying back in the chair getting his teeth cleaned. I would certainly recommend them without a doubt, and have to co workers of mine. They like going here as well.

Vanessa Henderson

Jun 11, 2018

Shelbi Raymond

May 23, 2018

Seriously love this place. My husband & I both go here and very much enjoy it! You guys are so great ??

Elisa Hodges

May 09, 2018

My first visit was excellent. My follow up visit with Dr. Connelley for 5 cavities was excellent, too!! Was out of there way ahead of schedule and perfect work.

Audrey Starkey

Mar 29, 2018

Due to a physical illness, my teeth are "dying," and need extracted and dentures put in. All the staff treated me with passion, and Dr. Connelly spent a long time explaining why it is imperative to get it done now, and how dentures will change my life. I left with a summary of expenses and a better understanding of why this happened when I had taken care of my teeth.

Lyndsy Quanstrom

Mar 04, 2018

I'm new to this office but we had excellent service. They were great with my 4 year old and myself. I scheduled many appointments in the future to further our business with them.

Deb Wolf

Mar 02, 2018

Dr. Connolly is awesome! At my last cleaning, he noticed that I needed a filling and recommended it be taken care of before it was painful. Thank you!

William Homel

Feb 01, 2018

We have been going here for years. Sarah and Carla are both great hygienists. On my last visit, Dr. Connolly found a tooth that should be extracted. I had a million questions and he took a lot of extra time to answer and discuss options in detail. He did this more than one time. The team at Midwest were very helpful.

Peggy No last name

Dec 12, 2017

The receptionist is rude she spoke to others me she had an attitude I won’t be going back there no more She need to learn how to work with public

Vicki Gilliland

Nov 29, 2017

I have gone here for years (many years with Dr Burge) Everyone is very professional and very friendly. I haven’t needed anything other than cleaning for a long time. I have continued to come here because of Sarah, she is the best!

sonja huddleston

Sep 14, 2017

PAMELA HAYES

Sep 05, 2017

Have been going here for many years (when Dr. Burge was still practicing). Have always had a very pleasant experience. Sarah always takes good care of me, and the dental assistants are the best. Dr. Lentz is a new addition to the staff, and he is wonderful! He explained everything he was doing, and made sure I was comfortable at all times. I would definitely recommend this practice to everyone.

Corey Wolfe

Jun 16, 2017

I hadn't been to the dentist in 20 years. They took care of me. Walked me through each step. They cleaned my teeth. Just had 2 fillings done in about 20 minutes. Very attentive to detail in their work and taking care of their patients. I also really like their email and text reminders for my appointments. I highly recommend them!

William Foster

May 05, 2017

The staff and Dr.s are always friendly and have taken excellent care of my dental care needs and those of my wife.

IceBlue112

Dec 21, 2016

Friendly staff and professional care. Office is up to date and so are the tools and equipment.

Chris Goodwin

Dec 03, 2016

Friendly as always and quick. Have been going to them for the last 10 years or so and always enjoy the process (as far as going to the dentist goes).

Chelsey Campbell

Dec 01, 2016

I didn't even go in there! I called, no answer so I left a message they called back quick which was good BUT whoever the woman was that called me back was rude! Acted like it was a big deal to call me back, or answer my questions. Then when I tell her nevermind she just hung up. No, have a nice day or anything. I'm sorry but if you hate your job that much go somewhere else. I feel bad for whoever goes to this place. And as I read the other reviews I'm surprised its even still open. Ya'll need to lose your tudes and give BETTER CUSTOMER SERVICE because you lack that skill.

Lauri Pfeiffer

Aug 30, 2016

Brooke Blahnik

Aug 28, 2016

Always receive awesome service by Carla and Dr. Lucy! I drive a half an hour for an appointment and pass a dozen other dentist offices but I like this one so it's worth the drive!

S Math

May 16, 2016

Our experience at Midwest Dental Pekin, IL has always been excellent in every way. Highly recommend the professional staff. Very friendly and caring!

Mark Smith

May 15, 2016

Sarah is a very good dental hygienists! I have been going to her for years. I still make the 35 minute drive to see Sarah.

Kimberly Prunty

Apr 27, 2016

This was my 1st time going to Midwest Dental & they made me feel valued and as if I had been a patient for years ?

Dana Campbell

Oct 16, 2015

They gave me great service since day one, ,I am happy to tell people that, and I have been asked, friendly, busy place as they are booked , I'd recommend to Anyone, Steve C.

kathy kindred

Sep 16, 2015

My husband and I have been going to Midwest Dental for quite some time. Dr. Burge was our first dentist. He retired and then Dr. Opis took over. I have always had an enjoyable visit. Everyone is very friendly and willing to answer all questions. I highly recommend Midwest Dental. If you are afraid of dentists, have know fear. Midwest Dental will make you feel very comfortable. I rate you +++++++++++

Lisa Bower

Mar 17, 2015

I was there yesterday and I had to get 2 teeth pulled. Dr. Lucy is AWESOME and so is her crew. They are always so friendly and they like to joke around which is right up my alley. I will never change dentist. Love Midwest Dental!!!

Jeff Kern

Feb 11, 2015

I've been going here for several years, first with Dr. Burge, and since he has retired I've seen Dr. Opris. Everyone there is awesome, I highly recommend them.

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Midwest Dental
Pekin

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Midwest Dental - Pekin office

309.347.8590

We are in the East Side Plaza, across from Goodwill on the southeast side of town

HOURS

Open Today:
8:00 AM – 4:00 PM

Mon: 8:00 AM – 5:00 PM

Tue: 8:00 AM – 5:00 PM

Wed: 8:00 AM – 5:00 PM

Thu: 8:00 AM – 4:00 PM

Fri: 8:00 AM – 1:00 PM

*Please note office hours are subject to change.

Welcome!

Whether you are a new patient or already part of our family, Midwest Dental Pekin offers a wide range of general dental services, cosmetic dentistry and restorative dentistry for adults and children. If you have any questions, please give us a call.

Patient Reviews  
Midwest Dental - Pekin staff

HOURS

Open today:

Mon: 8:00 AM – 5:00 PM

Tue: 8:00 AM – 5:00 PM

Wed: 8:00 AM – 5:00 PM

Thu: 8:00 AM – 4:00 PM

Fri: 8:00 AM – 1:00 PM

*Please note office hours are subject to change.

PATIENT REVIEWS

Austin Allison

May 19, 2024

Absolutely horribe service. Had a temp crown fall out twice! The first time It was being put in the dental assitant was singing pop songs and didnt seem very focused. Needless to say they eventually fixed it. Horribe dentist office. Also the obese and ugly front desk girl is horrible.

— Hi Austin, we value your feedback. If you would like to provide any additional information, please contact our team directly at pekin@midwest-dental.com.

Jennifer McKenzie

May 15, 2024

Personable dentist office.

— Thank you for the 5-star review, Jennifer! Your feedback is important to us.

Kerry London

May 15, 2024

I'm New To The Area, Actually across the River Peoria Heights ????.... Getting To Pekin IL It's A ?? Journey and Destination ??? Yeppers ?? Coop Records And Nuera across the street ????? And The coffee shop Next Door ?? Has Roots ??? In The Heights ??? It's been to Two years ??? Since My last visit with. Dentist ?? Of Thirty Years Back Home.... Missy The Hygienist.... Great Work ? For The Cleaning... Front Desk aprofessional And Personable. DR Jerry... Indeed... Thank You All.... ? ? ? ? ?

— Thanks for making us smile, Kerry! We appreciate your review.

donald nelson

May 10, 2024

Been going here for years. Love my dental hygienist, Sarah ! She is so nice and does a great job !!!

— Hi Donald, thank you for your review. We really appreciate it!

Matt Bazhenow

May 09, 2024

The front receptionist was rude, insulting, and disrespectful. I decided to walk away and keep my current dentist while in the waiting area. She made my decision easy!

— Hi Matt, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at pekin@midwest-dental.com.

Kathy Collins

May 09, 2024

I lost a crown at 10 am and it was replaced by 1 pm! Great patient caring!! Thank you Dr May and associates.

— Thank you for the review Kathy, you've really made us smile!

Catherine Goenne

May 01, 2024

Through, and knowledgeable, did not try to push high priced products and procedures, which was wonderful. Upfront with what was needed and why, making me aware of all my treatment options. Let me know what to expect and how much it would cost. Did not demand that I make a decision at that very moment. Office and treatment areas were very clean, and found outstanding, kind, caring staff. Finally, a Dentist and staff I feel I can trust.

— Hello Catherine! Thank you for the great review, we really appreciate it!

Janet Lopez

May 01, 2024

Took my 7 year old daughter. Ivy was absolutely enamored with the staff at Midwest Dental and she isn’t one who typically loves strangers. She needs quite a bit of work done but they put her at ease right away. So appreciative of them, that my husband and I will be switching to this office with our other 2 children.

— Hello, Janet! Thank you so much for taking a few moments to leave us a review. We really appreciate it!

Michael Allen

Apr 30, 2024

I had a lot of work done two crowns and a cavity. I had absolutely no pain before the work during the work or after the work was completed. My temporary crowns are working great and I have no fear Of the dentist anymore

— Thank you so much for the 5-star review, Michael. We really appreciate you taking the time to share your experience with us!

Carol Jones

Apr 26, 2024

— Thanks for the five-star review, Carol.

Marvin Welk

Apr 13, 2024

— Hi, Marvin! Thanks for taking the time to rate us 5-stars.

Cary Craven

Apr 11, 2024

All good. Went again and still great

— Hi Cary, we appreciate you leaving us a review. See you back soon, thank you!

taryn sadler

Apr 10, 2024

Friendly staff. They have a very happy atmosphere.

— Hi Taryn, we love hearing feedback like this from our patients. Thanks again for choosing us!

Josh GARMON

Apr 04, 2024

Everybody that works here is pleasant and kind to talk to had a good experience

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Johnica Tucker

Mar 20, 2024

My son has been going for a few months and has had a great experience. Everyone is so helpful and kind!

— Thank you for taking the time to provide feedback, Johnica. We are happy to hear your kind words.

Richard Anderson

Mar 20, 2024

Very helpful staff, hygienist friendly and efficient. Dr. May is a very good dentist and a good person.

— Richard, thanks for your 5-star review!

Olivia Andrews

Mar 20, 2024

Amazing staff that strive to help their patients!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Ashley Collins

Mar 20, 2024

Super friendly and caring staff!

— Thank you for the kind words Ashley. I'm going to share with the whole team. We love hearing from our happy customers!

Maria Sutton

Mar 19, 2024

Best dentist office I have found for my kiddos! Great place.

— Thank you for the 5-star review, Maria! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sara Vanderwulp

Mar 14, 2024

There are no words for the amount of great appreciation I have for Midwest Dental. When I was in a ton of pain to the point of not being able to eat or barely drink Dr. Jerry and all the amazing staff where there to help me through and he was determined to figure it out and get it taken care of as quickly as possible. If you are looking for a dentist I highly recommend visiting Midwest dental.

— Thanks for making us smile! We appreciate such a great review!

Terra Hawkins

Mar 14, 2024

Friendly, and good work!

— Hi Terra, we appreciate you leaving us a review. See you back soon, thank you!

Carol Tassart

Mar 08, 2024

Love the atmosphere ?? Very friendly ! Dr Jerry is great! Thank you for your kindness at my appointments.

— Hi, Carol! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Chelsea Morris-Hermacinski

Mar 05, 2024

Great office, always clean & amazing staff!! Always upfront and honest with pricing or any questions or concerns you may have!

— Thank you so much for your kind words, Chelsea. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Jeffrey Symons

Mar 04, 2024

My kids love this place

— Hi Jeffrey, we love hearing feedback like this from our patients. Thanks again for choosing us!

Greg Liles

Feb 10, 2024

Dr. Jerry and his assistants, including the women at the front desk were great.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Cindy Miller

Feb 09, 2024

Becky is the best! Five stars. Knowledgeable and Helpful. The staff does their best.

— Thank you for the kind words Cindy. I'm going to share with the whole team. We love hearing from our happy customers!

Fred Lang

Feb 08, 2024

Awesome Dentist Office, Great Staff, Highly Recommend

— Thank you for taking the time to provide feedback, Fred. We are happy to hear your kind words.

Alice Fevold

Feb 08, 2024

6mo cleaning went well my hygienist is my favorite

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Donna Icenogle

Jan 30, 2024

— Thank you for the review Donna, you've really made us smile!

Rodney Davidson

Jan 26, 2024

Very nice place to go for your dental needs.

— Thank you for the kind words Rodney. I'm going to share with the whole team. We love hearing from our happy customers!

Anita

Jan 23, 2024

So far so good nice people

— Hi Anita, we appreciate you leaving us a review. See you back soon, thank you!

Justin Hamilton

Jan 11, 2024

Sarah is/always has been an amazing hygienist!!

— Hi Justin, we love hearing feedback like this from our patients. Thanks again for choosing us!

Julie Bierschbach

Jan 09, 2024

Always pleasant and professional.

— Thank you for the kind words Julie. I'm going to share with the whole team. We love hearing from our happy customers!

Ed Emmons

Jan 04, 2024

I found Midwest Dental to be true professionals!

— Thank you for the 5-star review, Ed! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sue Oedewaldt

Jan 03, 2024

My first visit was great!!

— Thanks for making us smile! We appreciate such a great review!

Helen Glenndbvkm

Dec 21, 2023

I have had very bad experiences at the dentist....But when I went to midwest dental they was so kind and caring and the dentist I seen Dr.May he was so down to earth and his assistant was great as well! I would highly recommend them to anyone

— Hi Helen, we appreciate you leaving us a review. See you back soon, thank you!

Nicholas Schauble

Dec 21, 2023

Great dental practice very professional!

— Hi, Nicholas! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Jeff Rathmel

Dec 20, 2023

Everyone was friendly from the front desk, the dentist and the lady who cleaned my teeth. They were all very professional and the facility was very clean.

— Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Papaw Bean

Dec 06, 2023

Dr. Jerry & Rachael were the best. Would recommend anyone to go there

— Hi Papaw, we love hearing feedback like this from our patients. Thanks again for choosing us!

Trisha Roddis

Dec 06, 2023

Friendly staff

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Michael Green

Dec 05, 2023

Dr May and his staff are very professional and are taken care of me very very well

— Thank you for taking the time to provide feedback, Michael. We are happy to hear your kind words.

Debra Hunt

Dec 01, 2023

Everyone is always professional and takes there time to answer any questions I may have I recommend this dental office highly

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Willard Grimm

Nov 29, 2023

Dr.Jerry and the whole staff at Midwest Dental are awesome!!! Highly recommend.

— Thank you for the 5-star review, Willard! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Janet

Nov 17, 2023

I have a great experiences everyone time I have came to Midwest Dental in Pekin. I love my dental hygienist Sara, we always have great conversations. The Receptionist are great also. Thank you all!

— Thanks for making us smile! We appreciate such a great review!

Donald Brocksmith

Nov 11, 2023

Excellent experience. Thank you.

— Hi Donald, we appreciate you leaving us a review. See you back soon, thank you!

Mark Ferguson

Nov 09, 2023

My dental cleaning went very well. Everyone was courteous and friendly, and I was done within an hour. Good job!

— Hi, Mark! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Don Peace

Oct 31, 2023

You have got to see Dr. Jerry Kassandra. Really cares for the patient and works to make sure you are comfortable and provides the best care I have had in many years of dental needs. Great support staff as well.

— Thank you so much for your kind words, Don. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Sharon Biegler Cox

Oct 27, 2023

Everyone from reception to the dentist are always smiling, happy, and cheerful. Making your visit pleasant, even though I hate going to the dentist.

— Hi Sharon, we love hearing feedback like this from our patients. Thanks again for choosing us!

Lisa Fate

Oct 26, 2023

Broke a piece off my tooth. Got right in to see what needed to be done and Dr May and Kassandra both made time to get a temporary crown put on the same day. Very nice, efficient and made sure I was not uncomfortable. Highly recommend the Pekin office! Very nice people.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Barb Moffitt

Oct 26, 2023

— Thanks for the five-star review, Barb! We appreciate you taking the time to rate us.

Melissa Walton

Oct 23, 2023

Dr. May and Kassandra were very helpful and made it very pleasant to come to the dentist. I have bad anxiety when coming to the dentist but they helped ease that.

— Thank you for taking the time to provide feedback, Melissa. We are happy to hear your kind words.

Judy Godbey Abel

Oct 17, 2023

Everyone is so friendly and kind. I had my teeth cleaned and 2 fillings. I will be back in April for my 6 month check up.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Chantel Schmidt

Oct 13, 2023

I can’t say enough great things about the staff at Midwest Dental. Dr. Shawn May is a very experienced and phenomenal dentist. I’ve truly never had a bad experience with him. I’m someone who dreads fillings, but not with Dr. May - he is quick, efficient, and professional.

— Thank you for the kind words Chantel. I'm going to share with the whole team. We love hearing from our happy customers!

Joslyn Livengood

Oct 13, 2023

The staff is friendly, knowledgeable and helpful.

— Thank you for the 5-star review, Joslyn! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ashley Hagan

Oct 13, 2023

Amazing staff. Love Joslyn

— Thanks for making us smile! We appreciate such a great review!

Alaina Gale

Oct 13, 2023

— Thanks for making us smile! We appreciate such a great review!

Captain Kirk

Oct 13, 2023

— Hi Captain, we appreciate you leaving us a review. See you back soon, thank you!

Mary Overholt

Oct 11, 2023

This dentist office is very welcoming. We have referred friends who like it also. My hygienist is super friendly. Each open room has nice decorations. The dentist is respectful of cost and doesn't try to push services.

— Hi Mary, we appreciate you leaving us a review. See you back soon, thank you!

Caleb Jones

Oct 09, 2023

— Thank you for the review Caleb, you've really made us smile!

Russell Hartwell

Oct 05, 2023

Very good people care alot for you as a patient and as a person. Normally don't like going to a dentist but would highly recommend this place. Again great bunch of people from receptionist Dr's assistant teeth cleaning and Dr himself. All tr y to keep it pain free as possible. Do not hesitate to go to Midwest dental will not be disappointed.

— Hi, Russell! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Lori winter

Oct 05, 2023

I had an issue with a crown and the office got me in the same day! Dr May and Kassandra were fantastic. So happy I found this office.

— Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Megan Noll

Oct 03, 2023

I want to start off by saying today was my first time here. The staff was pleasant excellent. Receptionist never smiled and seemed irritable. Dr Jerry… is absolutely amazing doctor! He is patient and kind. He made me feel very comfortable through my fear of the dentist.

— Hi Megan, we love hearing feedback like this from our patients. Thanks again for choosing us!

Doris McClintock

Sep 28, 2023

Technicians very pleasant. Very through and Dr Jerry explained everything. Office was very welcoming and clean.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Dale Kaufmann

Sep 27, 2023

First time visit and was very impressedfir

— Thank you for taking the time to provide feedback, Dale. We are happy to hear your kind words.

David

Sep 26, 2023

Switched to Midwest Dental because of a change in insurance. Professional and friendly staff and works with my schedule to get me in. Excellent screening and hygiene appointments.

Tiffany Williams

Sep 22, 2023

My daughter was complaining of mouth pain and they were able to get her in and treated right away. The Dr was very kind, made her feel comfortable and explained everything in terms she could understand. I highly recommend this clinic!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Tim Defebaugh

Sep 20, 2023

— Hello Tim! Thank you for the great review, we really appreciate it!

Kathy Whitman

Sep 14, 2023

My first visit today with Dr Jerry was fantastic. Who’s not afraid to go to the dentist, I sure am. I’ve had a lot of dental work over the years and this office and doctor are the best. Every single person I came in contact with was amazing. I felt that they cared about me, my needs, my comfort and my finances. Everyone has to go to the dentist at some point, if you’re looking, give them a try.

— Thank you for the kind words Kathy. I'm going to share with the whole team. We love hearing from our happy customers!

stephen Buzzell

Sep 14, 2023

Was in the chair for 2.5 hours for a replacement crown. They did a great job! looking forward to getting my permanent crown in two weeks!

— Thank you for the 5-star review, Stephen! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Janet Nelms

Aug 25, 2023

It was great I’m really scared of Dentist but Dr Jerry was kind,no pain at all will b going back

— Thanks for making us smile! We appreciate such a great review!

Mandy Sciortino

Aug 23, 2023

Excellent service all the way around from greetings at the front desk to excellent service from my hygienist to friendly and thorough dentist! Love this office and highly recommend it to all who are looking!

— Hi Mandy, we appreciate you leaving us a review. See you back soon, thank you!

Paul Filip

Aug 22, 2023

Kassandra did an amazing job fixing my crown because of my habit and grinding my teeth, and once she fixed it, it felt better than it was before. I can tell when she was fixing my crown, she knew what she was doing, and has lots of experience in the dental field.

— Hi, Paul! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Vicki Smith

Aug 18, 2023

Midwest receptionist was very kind and I had a fantastic dental assistant breonna. Once I met Dr May I immediately connected & felt comfortable. He made my molar extraction go with ease and was very impressed with him so my anxieties depleted quickly! Thank you to all the Midwest dental staff.

— Thanks for making us smile! We appreciate such a great review!

Korinna Tice

Aug 16, 2023

The hygienist, Sarah, is amazing! However, good luck getting past the receptionist Alaina. She is so rude and disrespectful. She has lied to my husband, stating that I spoke with her and gave permission for a bill to be paid (I had not), so my husband paid it and then told me what she had said. She threatened to terminate our care because I called her out for lying. 0/10 do NOT recommend. Dr. May also is not knowledgeable in correctly putting on a crown. Because of him, my husband now has to go somewhere else for a root canal and new crown to correct his work.

— Thank you for sharing your feedback with us, Korinna. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Carol Emmons

Aug 09, 2023

It was a good experience. Everyone friendly and efficient. No problems

— Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Claude Cravens

Aug 09, 2023

Great Service Thanks

— Hi Claude, we love hearing feedback like this from our patients. Thanks again for choosing us!

Gail Miller

Aug 05, 2023

Carla is an excellent hygienist & Bridget was able to get me in sooner & Alayna was helpful In rescheduling! Very very good experience! On 8/4 I went in for a crown rebuild & Dr May is Very very good! His assistant, Rachel was awesome as well! The front desk girl, Koda was Great as well! Love them all!

— Thank you for the kind words Gail. I'm going to share with the whole team. We love hearing from our happy customers!

Lea Ann Becker

Aug 04, 2023

I went to Midwest dental on Friday August 3rd 2023 to have a tooth extracted as soon as I met the doctor I knew I felt absolutely no pain when he pulled my tooth and he was always asking me how I'm doing making sure I was in no pain I highly recommend Midwest dental

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Annett O'Hara

Aug 01, 2023

My 4-year-old son had his very 1st positive dental visit this week. He has autism. It's usually difficult to find professionals who have experience with patients with special needs. He had a comfortable visit with very little stress. Dr. Jerry was fantastic!! Kassandra was patient. TY

— Thank you for taking the time to provide feedback, Annett. We are happy to hear your kind words.

Becky Hardin

Jul 28, 2023

— Thank you for the review Becky, you've really made us smile!

Lisa Rose Wright

Jul 19, 2023

The office staff was pleasant. The dental hygienist was friendly and efficient. I didn't have to wait very long at all. The office atmosphere was professional and friendly.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Celena sisk

Jul 14, 2023

1st extraction and it was better than expected everyone kept me very comfortable.

— Thank you for the kind words Celena. I'm going to share with the whole team. We love hearing from our happy customers!

Dawn Pagan

Jun 29, 2023

— Hello Dawn! Thank you for the great review, we really appreciate it!

Candace Cook

Jun 28, 2023

Clean, professional, friendly!

— Thank you for the 5-star review, Candace! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ron Fate

Jun 27, 2023

— Thanks for the five-star review, Ron.

Dawn Roach

Jun 22, 2023

— Hi, Dawn! Thanks for taking the time to rate us 5-stars.

Joshua Sutton

Jun 19, 2023

Never go to this place if u have emergency. And now need tooth pulled in alot of pain. Office u need an appointment. Been there numerous times for teeth problem. Not no more. Here I will schedule appointment about 3 months out just incase of an emergency. Oh I forgot u don't know when u are going to have a tooth pulled because of an emergency. Hopefully they need help in an emergency and don't get no help.

— Hi Joshua, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at pekin@midwest-dental.com.

Melodee Campbell

Jun 02, 2023

I love the staff and doctor. They are so caring.

— Thanks for making us smile! We appreciate such a great review!

Azae Productions

May 25, 2023

I have to hand it to Midwest Dental they are very professional and passionate. They will get you in and out in a timely manner and they care how you feel while undergoing treatment. 5/5 best dental experience for me. I recommend them if you’ve had bad experiences in the past!

— Hi Azae, we appreciate you leaving us a review. See you back soon, thank you!

mike h

May 19, 2023

I had a good experience with Dr May. Very knowledgeable and efficient.

— Hi, Mike! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Nicole Shaw

May 11, 2023

— Thanks for making us smile! We appreciate such a great review!

Brett Miller

May 03, 2023

Great staff really friendly and very professional

— Thank you so much for your kind words, Brett. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Leiane Gailliaert

Apr 28, 2023

— Hi Leiane, we appreciate you leaving us a review. See you back soon, thank you!

Dakota S

Apr 27, 2023

— Thank you for the review Dakota, you've really made us smile!

Mary Tarrant

Apr 27, 2023

Great office. Love the new doctor and Becky is just the best hygienist ever!

— Hi Mary, we love hearing feedback like this from our patients. Thanks again for choosing us!

Teresa Allcock

Apr 20, 2023

Very nice dental technicians and a very nice dentist they helped me out a lot and help me build a good plan for getting my teeth back in great shape

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Sylvia Shults

Apr 19, 2023

— Hello Sylvia! Thank you for the great review, we really appreciate it!

Sheila Jones

Apr 19, 2023

Love my hygienist Carla. Everyone is very nice & professional.

— Thank you for taking the time to provide feedback, Sheila. We are happy to hear your kind words.

Linda Williams

Apr 18, 2023

Love the hygienists we had. Dentist very polite and great

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Jeff Frank

Apr 16, 2023

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible. Update. They finally got rid of her, and we had a great experience afterward.

— Thank you for sharing your feedback with us, Jeff. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Anthony Graffis

Apr 14, 2023

Great dentist office. Every time I have to go in they have me in and out in less then an hour. Everyone is very friendly as well.

— Thank you for the kind words Anthony. I'm going to share with the whole team. We love hearing from our happy customers!

Tom

Apr 13, 2023

This dentist and the staff are awesome. Very thoughtful, caring and kind in the treatment you receive. They are honest and help you get the treatment you need with out any extra cost and are best dentists office I have ever been in.

— Thank you for the 5-star review, Tom! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

TERRA STOOKEY

Apr 11, 2023

My experience was very pleasant! Staff and Doctor are very knowledgeable and friendly!

— Thanks for making us smile! We appreciate such a great review!

Wayne Rowe

Apr 05, 2023

— Thanks for the five-star review, Wayne.

Amanda

Mar 24, 2023

Clean facility with competent staff.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Amanda williams

Mar 08, 2023

Everyone was very friendly and professional!

— Thank you for the 5-star review, Amanda! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Jerry Gray

Mar 03, 2023

Good experience. Professional and on time.

— Thanks for making us smile! We appreciate such a great review!

Darling Stone

Mar 03, 2023

The experience was great the ladies there were great

— Thanks for making us smile! We appreciate such a great review!

Rich Dansizen

Mar 01, 2023

— Hi Rich, we appreciate you leaving us a review. See you back soon, thank you!

Steph

Feb 24, 2023

Great people felt comfortable and from receptionist to dental assistant to dentist all were great.

— Hi Steph, we appreciate you leaving us a review. See you back soon, thank you!

Lewis Lightbody

Feb 17, 2023

— Thank you for the review Lewis, you've really made us smile!

Jessica

Feb 09, 2023

— Hi Jessica, we appreciate you leaving us a review. See you back soon, thank you!

Jeff Hardin

Feb 09, 2023

Everyone was incredibly friendly and welcoming!!!

— Thanks for making us smile! We appreciate such a great review!

Ellen Rodich

Feb 03, 2023

There was a little confusion when I arrived. That was taken care of. Everyone was very helpful and pleasant.

— Hi Ellen, we appreciate you leaving us a review. See you back soon, thank you!

James Stamper

Jan 27, 2023

Friendly, knowledgeable staff. Modern facilities. Great experience.

— Hi, James! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Kim Olar

Jan 19, 2023

Becky is awesome

— Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Laura Wolfe

Jan 17, 2023

— Hello Laura! Thank you for the great review, we really appreciate it!

Todd Akers

Jan 10, 2023

So disgusted with dental insurance/getting dental work done locally. I was referred to get my dental work done to a dentist out of my insurance network. Can't afford out of network dentist.

— Thank you for sharing your feedback with us, Todd. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Victoria Sauter

Jan 04, 2023

Great staff!

— Hi Victoria, we love hearing feedback like this from our patients. Thanks again for choosing us!

Rick Wilson

Dec 21, 2022

They do a very great job. Always very well taken care of.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Kayla George

Dec 08, 2022

— Hi, Kayla! Thanks for taking the time to rate us 5-stars.

Shawn H.

Dec 08, 2022

Sara was great as always!

— Thank you for taking the time to provide feedback, Shawn. We are happy to hear your kind words.

Sandra Hyatt

Dec 07, 2022

— Sandra, thanks for your 5-star review!

Edie Taylor

Dec 02, 2022

Dr.May is very professional & friendly! He makes sure you don't have pain during procedures.All the staff are absolutely awesome!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Charley Connell

Nov 22, 2022

Great staff very friendly

— Thank you for the kind words Charley. I'm going to share with the whole team. We love hearing from our happy customers!

Lisa Mcallister

Nov 15, 2022

— Thanks for the five-star review, Lisa! We appreciate you taking the time to rate us.

Abby Martin

Oct 26, 2022

The staff is friendly and knowledgable. The new doctor (as of mid 2022) is great and has excellent understanding of patient needs/concerns.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Ed

Oct 25, 2022

— Thanks for making us smile! We appreciate such a great review!

Irma Uphoff

Oct 21, 2022

— Hi Irma, we appreciate you leaving us a review. See you back soon, thank you!

Shane Hayes

Oct 20, 2022

— Thank you for the review Shane, you've really made us smile!

Valerie Ernest

Oct 14, 2022

Very friendly and professional office.

— Thank you for the 5-star review, Valerie! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

sonicgsjh it's Wonderful Time of the Year

Oct 08, 2022

I had a good experience

— Hi Sonicgsjh, we appreciate you leaving us a review. See you back soon, thank you!

Deb Munge

Oct 06, 2022

The new dentist, Dr. May is absolutely wonderful. He puts you at ease and spent time explaining what needed to be done in a way that I could understand and has a great sense of humor. Put me at ease.

— Hi, Deb! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

terri hack

Sep 29, 2022

— Hello Terri! Thank you for the great review, we really appreciate it!

Lori Stein

Sep 24, 2022

I had a great experience with Midwest Dental!

— Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Veronica Porter

Sep 20, 2022

Dr.Delf did the most awesome job on my front teeth.Just as she promised.Staff is awesome also.Thanks from a very pleased customer.

— Hi Veronica, we love hearing feedback like this from our patients. Thanks again for choosing us!

Carla McCullough

Sep 16, 2022

Awesome staff and great Dentist. They really knew what they were doing with my unique issue. What a wonderful experience!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jeff Frank

Sep 08, 2022

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible.

— Thank you for sharing your feedback with us, Jeff. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Mr. Nelson

Sep 07, 2022

Having multiple infections in my mouth, all my teeth decaying, missing multiple teeth already, i wanted to get dentures. I can't eat solid foods. The dentist recommended trying to save the teeth. Told the dentist i didn't have the time or money, and was told to get a job, and to get insurance. This was the worst interaction I've ever had with a dentist.

— Hi Mr., Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at pekin@midwest-dental.com.

Rachael Brakebill

Sep 01, 2022

— Thanks for the five-star review, Rachael.

Jerry Reese

Aug 19, 2022

— Hi, Jerry! Thanks for taking the time to rate us 5-stars.

Misty Green

Aug 15, 2022

Not happy at all. Had a 1:30 pm appointment scheduled for my daughter. I arrived at 1:20 pm to doors locked and a sign saying closed for lunch. Tried to call phones off the hook for lunch. Thought maybe I had written appointment down wrong so came home to try to call when they got back from lunch. Called and found out nope they came out to unlock doors at 1:30 pm for me. That doesn't help me. I took half the day off for this appointment. Wouldn't take blame told me too bad. Reschedule it for next day. Very disappointed in how they handled everything.

— Hi Misty, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at pekin@midwest-dental.com.

Jennifer Landrith

Aug 10, 2022

We love going there. Everyone is so nice and understanding. I love that my daughter and u can both go there.

— Hi Jennifer, we love hearing feedback like this from our patients. Thanks again for choosing us!

Joshua Harris

Aug 10, 2022

— Joshua, thanks for your 5-star review!

Ex Zea

Jul 07, 2022

— Hello Ann! Thank you for the great review, we really appreciate it!

katia Davis

Jun 19, 2022

— Thanks for the five-star review, Katia.

Karen Gardner

Jun 17, 2022

Always a great experience there

— Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

John Waller

Jun 02, 2022

— Hi, John! Thanks for taking the time to rate us 5-stars.

Unknown

May 19, 2022

— Unknown, thanks for your 5-star review!

Laura Gray

May 18, 2022

— Hi Laura, we appreciate you leaving us a review. See you back soon, thank you!

Jan Brown

Apr 29, 2022

— Hello Jan! Thank you for the great review, we really appreciate it!

Tina Noke

Apr 27, 2022

The staff at Midwest Dental are always professional and friendly. I'm glad I decided to use them.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jennifer McGraw

Apr 27, 2022

I had a great experience! I was made to believe for years that my wisdom teeth had to be surgically extracted. I went to Midwest Dental yesterday for pain in my mouth and he took it out right then and there! I was so relieved I may or may not have shed a few tears :) I have an appointment to have my other one removed next week. He was kind, he consistently asked if I was in pain and if I was okay. The ladies assisting him were fantastic as well! I look forward to going back and I appreciate that he did not just tell me he couldn't help me like my previous dentist had done. Friendly, welcoming, helpful, and gets the job done! Thank you Midwest Dental!

— Hi Jennifer, we love hearing feedback like this from our patients. Thanks again for choosing us!

patricia cook

Apr 20, 2022

— Thanks for the five-star review, Patricia.

Lynnette Horner

Apr 05, 2022

My hygienist was Becky and she was awesome! I briefly met Dr. Ibrahim and he seems knowledgeable and we put together a cleaning schedule. The lobby and office were clean and I was welcomed promptly. I can’t speak on billing yet since I just had my visit on 4/4/2022. I hope all goes well with that. At this time I am very happy with Midwest Dental.

— Thank you for taking the time to provide feedback, Lynnette. We are happy to hear your kind words.

Sharon Harms

Mar 22, 2022

— Hi, Sharon! Thanks for taking the time to rate us 5-stars.

Tom Livingstone

Mar 17, 2022

nice people. no problems a lot of new faces but they appear to know what they are doing.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Janet Homerin

Mar 17, 2022

— Janet, thanks for your 5-star review!

Sharon Rendleman

Mar 15, 2022

Excellent service with Dr. Shah. He is the best dentist I ever had. 2 crowns. Meticulous with his work and details for excellence. Very friendly and personal. Making sure you are pain free. The assistants were excellent as well. So happy he is in Pekin.

— Thank you for the kind words Sharon. I'm going to share with the whole team. We love hearing from our happy customers!

Lisa DeCouto

Mar 08, 2022

Katie Cunningham

Feb 22, 2022

— Thanks for the five-star review, Katie! We appreciate you taking the time to rate us.

Tonya and Chad Helfrich

Feb 17, 2022

— Thanks for making us smile! We appreciate such a great review!

Debbie Hubner

Feb 12, 2022

— Hi Debbie, we appreciate you leaving us a review. See you back soon, thank you!

Jerry Witt

Feb 05, 2022

— Thank you for the review Jerry, you've really made us smile!

Donna Ward

Jan 29, 2022

— Hello Donna! Thank you for the great review, we really appreciate it!

David Whitehurst

Jan 22, 2022

— Thanks for the five-star review, David.

Carissa Benedict

Dec 30, 2021

Blake Havens

Dec 29, 2021

If they can’t get your billing correct with your insurance company and have your bills sent to collections, then why would you trust them to work on your teeth? Highly don’t recommend. They put zero effort into completing their job.

Barb M.

Dec 12, 2021

I was a patient there for years. Went in for cleaning and exam and the new dentist there denied services because I wouldn't have a full set of xrays done... its all about the money and not patient care.. I won't be back. I found another dentist. If I could give zero stars I would!!!

Pamela Lockwood

Nov 11, 2021

If you are in need of amazing staff and dentist look no farther. Carla was my hygentist and has the most caring and compassion for her job and work. I am a person who can literally say I HATE going to the dentist but Let me tell you. I had my second deep cleaning with her yesterday and yes literaly was laughing during the procesure. Dr. Abraham is the best dentist hands down when it comes to care and compassion and reassurance that you will be in good hands. Looking for a new Dentist I definetly would recommend Midwest Dental in Pekin.

Jody Johnson

Oct 22, 2021

Mary T

Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

Mary T

Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

A Peach333

Aug 12, 2021

Shelby LaMothe

Jul 15, 2021

Dr. Connolly is the best! I had a fair amount of anxiety going in, and he completely set my mind at ease. He is super friendly and has a very calming demeanor...very kind, patient and compassionate. I would highly recommend him to anyone!

Crisi Antonini

Jul 07, 2021

Liz Frei

Jul 02, 2021

Can't say enough good about Sarah & Dr Connolly! Kind & caring staff! Clean & inviting office and atmosphere!! Thank you for all you do!

Joe Elks

Jun 25, 2021

All they wont is money I paid over 2000 and the upper plate is very bad it is Luce and it not good I went in to get it fixed they wont is 500 more to make another plate. After spending 2000 they should do it free I am not happy I wont go there anymore

Carley Van Wye

Jun 21, 2021

Extremely rude front office staff.

— Hello Carley, we are very sorry to hear you were unhappy with your experience. We would like to hear more from you and see if we can help in any way. Please reach out to patientcare@midwest-dental.com and we will make sure to address all of your concerns. Thank you

TheLMAriel

Jun 11, 2021

Inga F

May 24, 2021

The staff was friendly and clearly communicated everything about the exam.

Diane Durdle

May 20, 2021

I’m new to the area. Found out about this office from a friend. Only had a cleaning and one crown done. Went this week with severe nerve pain in the tooth they put the crown on a year ago, they did x-rays barely looked at my teeth with a mirror and said my bite was off because my teeth had shifted... then proceeded to grind down the molar it was in contact with. Told me to go home and swish with warm salt water and give it 3-5 days. ? Called back later that same day I told them the pain was worse, they said to give it time. Tooth pain is the worst, they should’ve listened to the patient. Called a Springfield dentist that night, they got me in the next morning and diagnosed in about 5 minutes, they also did X-rays which showed the problem, that crown from a year ago was bad and A nerve was exposed. Do not recommend this office.

— Hello Diane, we are very sorry to hear you were unhappy with your experience. If we can answer any questions you may have or help you in any way, please reach out to us at patientcare@midwest-dental.com or give us a call at 309-347-8590. Thank you for taking the time to share your concerns.

Rich

May 03, 2021

A M (CDM33)

Apr 02, 2021

Lost the family feel of the place, been going here for years. Now your just a number get em in and get em out. Two of the original Dental Hygienists are absolutely wonderful and the only thing keeping me and my family here

Dr. Jeff Dill

Mar 31, 2021

I love Carla. She is super sweet, friendly and gentle. The rest of the people there are OKAY too, Lol! Go Blackhawks!

William Weyant

Mar 29, 2021

Megan Davis

Mar 04, 2021

Pat Gutierrez

Jan 08, 2021

We all know how painful it is to bring your kids to the dentists as a parent. Midwest staff has done a great job on making it as easy as possible. A. tremendous amount of patience from the entire staff to allow the best experienceas possiblefor my kids. Thank you all.

Holli Hanley

Dec 10, 2020

Sarah is the best. Being someone who suffers from severe anxiety, her patience and positive attitude will make me come back. Thank you to everyone.

Joni Anderson

Oct 28, 2020

Curt Keller

Sep 28, 2020

In the past my experience at Midwest Dental was fine. No problems, staff were nice and professional. Today I went for my appointment. I confirmed online that I would be there. Followed their directions when I arrived. I was a few minutes early for the appointment. Waited over 30 minutes and after calling found out that I would not be able to be seen as another patient was coming in 20 minutes for the hygienist. I am not very happy for the time I wasted.

— Hello Curt. We are sorry to hear you were not happy with your experience and we apologize for the misunderstanding. Please give us a call and we would be happy to schedule an appointment or answer any questions you may have.

Amanda Barnabe

Sep 22, 2020

Douglas Turner

Sep 22, 2020

They were on time, prompt, and very friendly.

Queen InThe North

Aug 19, 2020

Dr. Connelly said in his profile that he wants to make people feel "safe and comfortable", but he lied. He was extremely quick to dismiss my condition and made my concerns feel worthless. I left in tears. I do not recommend.

Ryan Williamson

Aug 11, 2020

Confirmed appointment the night before, showed up early to find a note on the door about being closed. Didn’t bother to call. Waste of time. I wouldn’t recommend them at all.

Diane Weichel

Jul 15, 2020

My dentist was out on medical, so I called Midwest to have a tooth filled...big mistake! My filling fell out, but when I was seen I was told the tooth was in good shape & could be filled. I went back the next day & had the tooth filled. It just didn't feel right..couldn't eat on that side..finally after 3 -4 weeks I called my regular dentist & he had me come in. He told me my tooth was split down the middle & had to be extracted. Either Midwest missed the split or caused it, so I payed $353.00 for a tooth they filled that had to be pulled. Would NEVER recommend them to anyone!

Ronnie Wainscott

Jul 08, 2020

Wanting to charge extra for PPE “due to covid” that the dr and assistants ALREADY WEAR!? No other dentists I called in Pekin, IL is doing this.

sky Hoyle

Jul 02, 2020

Roberta Andrews

Jul 02, 2020

I appreciate the kindness and understanding by both the dentist and assistant regarding my financial situation and being willing to work with me! The little girl who did my impression was just as sweet as she old be! Thank you!

alice fevold

Jun 27, 2020

Been going to this dental office over a year but recent appt don't agree with a $12 charge to cover the extra precautions they are taking because of the Covid 19 was toldall dentist doing this but after many calls and talking to other people who had dental appointment with no extra charge. Also asked if the precautions were still in effect when I come back in 6mo would I be charged $12 again and was told yes.

Judy Scheeler

Jun 05, 2020

Worst dental office I have ever been involved in!!!!!!!!!! Lord help any person that go to this place!!!!!!! Go some where else

— Hello Judy. We are sorry to hear you were not happy with your experience and we would like to learn more. Please reach out to us at patientcare@midwest-dental.com. Thank you and we look forward to hearing from you.

Heidi Hutchison

Feb 17, 2020

Autumn P

Feb 17, 2020

We had a great experience with the dentist however the receptionist/ office manager was rude and very unprofessional. So my entire family found a new dentist. We were very upset about this.

— Hello Autumn. We are so sorry to hear you were not happy with your experience. Your concerns have been shared internally. We would like to hear more from you about this, please reach out to patientcare@midwest-dental.com. Thank you

Erin Jordan

Jan 24, 2020

Jarek Gale

Dec 19, 2019

Kade Rigdon

Dec 17, 2019

Was told I’d be charged something different than what I was I went to call to clear things up to have a receptionist named Alaina in pekin office completely disrespect me, threaten to hang up instead of clear things up and let me speak to someone else, I just paid 240 bucks to have an X-ray and to be completely dismissed like I wasn’t in pain. The assistant couldn’t even take an X-ray without jabbing one end in my eye and then the dentist came in didn’t let me ask any questions, spent maybe five minutes with me, this was horrifying to be in so much pain and to pay to be treated like this.

Queen Caldwell 54 Caldwell

Dec 10, 2019

Maggie Amison

Dec 05, 2019

Tammy Stasz

Nov 05, 2019

H M

Sep 18, 2019

Dave Sangalli

Mar 15, 2019

Sara did is very caring and patient. I highly recommend Midwest Dental.

Bilinda Justice

Mar 08, 2019

I absolutely love this office and staff! I have Had a great experience each and every time. They are so kind, caring, and always willing to listen & answer my questions. They provide exceptional pre & post care education. My lifelong fears and anxiety about dentistry have subsided thanks to this office. Thank you, thank you, thank you for taking such good care of me :-)

Clifford Ungles

Jan 17, 2019

I would be careful going to this place. I went in for an extraction and the dentist did not know what he was doing or he could not read the horrible xray, probably both. The dentist was new and it w as s obvious he did not know what he was doing. He said it was not a simple extraction and referred me to a specialist. So after paying Midwest I had to pay a specialist which said he did not know why they sent me to him for a simple extraction. He had to take xrays again which cost me again because the xrays Midwest sent me with were horrible and you could see nothing. I will never go back to this place or recommend them to anyone.

Lisa Buettner

Jan 10, 2019

Dr. Connolly has taken some of the fear out of a dental visit-- for that I am really appreciative! He takes the time to explain what and how it's going to be done. I've got such a sensitive mouth. It's nice having someone so honest and personable... And educational.

Carla Raines

Nov 30, 2018

A great experience as always!! Everyone’s always so friendly.

treehugger568

Oct 27, 2018

Once Midwest dental took over they quickly made up reasons to get rid of staff that had been there for over 25 years. Apparently, 20 + an hour was more than they wanted to spend . They could get much cheaper help. I am surprised to see any of Dr. Burges staff still working for Midwest. Truly sad with all that has happened since the takeover. The receptionist, Alaina, is rude and unprofessional. I work for another dental office. When I call for other patients records she acts as if I am a problem. I really dislike contacting this office and dealing with her.

Tiffany Wheat

Oct 26, 2018

Carla Riek

Oct 05, 2018

Kristine Book

Aug 10, 2018

I love going here. It's easy to make an appointment and the dental hygienists are very professional and most important very friendly. I never have any issues! Staff does a fantastic job welcoming patients.

Lisa Renee

Jul 30, 2018

This office has good hygentists, and Dr. Mike is very nice. However, good luck getting past their AWFUL receptionist. (Alaina. ) She is very rude, makes rude comments and does not return messages in a timely manner. This has been on going for 2 years. Today I am done. I will find a dentist with a more professional staff.

Mindy Berardi

Jul 20, 2018

All of our family visits Midwest Dental. We have for years. Our Sons basically have been going there since they have been in school. The Staff is so kind, caring, and very professional. The office is clean. We've had no problems making appointments. They explain all the procedures very thoroughly, and even make the experiences there for smaller children as much as possible. I remember they gave my Son a pair of sunglasses to wear one time because he thought the lights were to bright in his eyes when he was laying back in the chair getting his teeth cleaned. I would certainly recommend them without a doubt, and have to co workers of mine. They like going here as well.

Vanessa Henderson

Jun 11, 2018

Shelbi Raymond

May 23, 2018

Seriously love this place. My husband & I both go here and very much enjoy it! You guys are so great ??

Elisa Hodges

May 09, 2018

My first visit was excellent. My follow up visit with Dr. Connelley for 5 cavities was excellent, too!! Was out of there way ahead of schedule and perfect work.

Audrey Starkey

Mar 29, 2018

Due to a physical illness, my teeth are "dying," and need extracted and dentures put in. All the staff treated me with passion, and Dr. Connelly spent a long time explaining why it is imperative to get it done now, and how dentures will change my life. I left with a summary of expenses and a better understanding of why this happened when I had taken care of my teeth.

Lyndsy Quanstrom

Mar 04, 2018

I'm new to this office but we had excellent service. They were great with my 4 year old and myself. I scheduled many appointments in the future to further our business with them.

Deb Wolf

Mar 02, 2018

Dr. Connolly is awesome! At my last cleaning, he noticed that I needed a filling and recommended it be taken care of before it was painful. Thank you!

William Homel

Feb 01, 2018

We have been going here for years. Sarah and Carla are both great hygienists. On my last visit, Dr. Connolly found a tooth that should be extracted. I had a million questions and he took a lot of extra time to answer and discuss options in detail. He did this more than one time. The team at Midwest were very helpful.

Peggy No last name

Dec 12, 2017

The receptionist is rude she spoke to others me she had an attitude I won’t be going back there no more She need to learn how to work with public

Vicki Gilliland

Nov 29, 2017

I have gone here for years (many years with Dr Burge) Everyone is very professional and very friendly. I haven’t needed anything other than cleaning for a long time. I have continued to come here because of Sarah, she is the best!

sonja huddleston

Sep 14, 2017

PAMELA HAYES

Sep 05, 2017

Have been going here for many years (when Dr. Burge was still practicing). Have always had a very pleasant experience. Sarah always takes good care of me, and the dental assistants are the best. Dr. Lentz is a new addition to the staff, and he is wonderful! He explained everything he was doing, and made sure I was comfortable at all times. I would definitely recommend this practice to everyone.

Corey Wolfe

Jun 16, 2017

I hadn't been to the dentist in 20 years. They took care of me. Walked me through each step. They cleaned my teeth. Just had 2 fillings done in about 20 minutes. Very attentive to detail in their work and taking care of their patients. I also really like their email and text reminders for my appointments. I highly recommend them!

William Foster

May 05, 2017

The staff and Dr.s are always friendly and have taken excellent care of my dental care needs and those of my wife.

IceBlue112

Dec 21, 2016

Friendly staff and professional care. Office is up to date and so are the tools and equipment.

Chris Goodwin

Dec 03, 2016

Friendly as always and quick. Have been going to them for the last 10 years or so and always enjoy the process (as far as going to the dentist goes).

Chelsey Campbell

Dec 01, 2016

I didn't even go in there! I called, no answer so I left a message they called back quick which was good BUT whoever the woman was that called me back was rude! Acted like it was a big deal to call me back, or answer my questions. Then when I tell her nevermind she just hung up. No, have a nice day or anything. I'm sorry but if you hate your job that much go somewhere else. I feel bad for whoever goes to this place. And as I read the other reviews I'm surprised its even still open. Ya'll need to lose your tudes and give BETTER CUSTOMER SERVICE because you lack that skill.

Lauri Pfeiffer

Aug 30, 2016

Brooke Blahnik

Aug 28, 2016

Always receive awesome service by Carla and Dr. Lucy! I drive a half an hour for an appointment and pass a dozen other dentist offices but I like this one so it's worth the drive!

S Math

May 16, 2016

Our experience at Midwest Dental Pekin, IL has always been excellent in every way. Highly recommend the professional staff. Very friendly and caring!

Mark Smith

May 15, 2016

Sarah is a very good dental hygienists! I have been going to her for years. I still make the 35 minute drive to see Sarah.

Kimberly Prunty

Apr 27, 2016

This was my 1st time going to Midwest Dental & they made me feel valued and as if I had been a patient for years ?

Dana Campbell

Oct 16, 2015

They gave me great service since day one, ,I am happy to tell people that, and I have been asked, friendly, busy place as they are booked , I'd recommend to Anyone, Steve C.

kathy kindred

Sep 16, 2015

My husband and I have been going to Midwest Dental for quite some time. Dr. Burge was our first dentist. He retired and then Dr. Opis took over. I have always had an enjoyable visit. Everyone is very friendly and willing to answer all questions. I highly recommend Midwest Dental. If you are afraid of dentists, have know fear. Midwest Dental will make you feel very comfortable. I rate you +++++++++++

Lisa Bower

Mar 17, 2015

I was there yesterday and I had to get 2 teeth pulled. Dr. Lucy is AWESOME and so is her crew. They are always so friendly and they like to joke around which is right up my alley. I will never change dentist. Love Midwest Dental!!!

Jeff Kern

Feb 11, 2015

I've been going here for several years, first with Dr. Burge, and since he has retired I've seen Dr. Opris. Everyone there is awesome, I highly recommend them.

Meet Our Doctors

Dr. Shawn May Dr. Jerry Santana

    Dr. Shawn May

  • Education: Lakeland University and Eastern Illinois University - B.S.
    Marquette University School of Dentistry - D.D.S.
  • Advanced Training: Invisalign®
    Implants
    Bone grafting
    Extractions
    Removable prosthesis
    Dentures
    Crowns
    Bridges
    Veneers
  • Memberships: American Dental Association
  • Interests: I enjoy spending time with my wife and grandchildren
  • Personal Statement: "I listen to the patient so I can treat them for their individual needs and concerns they may have. I want my patient to leave my chair happy with their outcome, by delivering high caliber dentistry."

    Dr. Jerry Santana

  • Education: Nova Southeastern University - BS in Biology
    Southern Illinois University School of Dental Medicine - DMD
  • Advanced Training: Reveal Clear Aligners
    Dental Implants
    Esthetic Restorations
    Endodontics
    Extractions
  • Memberships: American Dental Association
    Illinois State Dental Society
    Academy of General Dentistry
  • Interests: I enjoy fishing, working out, playing sand volleyball, softball, basketball, golf, and spending quality time with family and friends.
  • Personal Statement: "Dentistry allows us to serve our patients and their dental needs to give them the radiant smile they deserve. Our mission is to create a welcoming and supportive environment where everyone feels valued and heard in order to deliver personalized treatments with the utmost expertise. We strive to build long-lasting relationships with each and every patient while having their best interest at heart."

Services

We are trained in the latest advances in dental treatment and are empowered to focus on the best care for you and your family. Our services include:

PATIENT REVIEWS

Austin Allison

May 19, 2024

Absolutely horribe service. Had a temp crown fall out twice! The first time It was being put in the dental assitant was singing pop songs and didnt seem very focused. Needless to say they eventually fixed it. Horribe dentist office. Also the obese and ugly front desk girl is horrible.

— Hi Austin, we value your feedback. If you would like to provide any additional information, please contact our team directly at pekin@midwest-dental.com.

Jennifer McKenzie

May 15, 2024

Personable dentist office.

— Thank you for the 5-star review, Jennifer! Your feedback is important to us.

Kerry London

May 15, 2024

I'm New To The Area, Actually across the River Peoria Heights ????.... Getting To Pekin IL It's A ?? Journey and Destination ??? Yeppers ?? Coop Records And Nuera across the street ????? And The coffee shop Next Door ?? Has Roots ??? In The Heights ??? It's been to Two years ??? Since My last visit with. Dentist ?? Of Thirty Years Back Home.... Missy The Hygienist.... Great Work ? For The Cleaning... Front Desk aprofessional And Personable. DR Jerry... Indeed... Thank You All.... ? ? ? ? ?

— Thanks for making us smile, Kerry! We appreciate your review.

donald nelson

May 10, 2024

Been going here for years. Love my dental hygienist, Sarah ! She is so nice and does a great job !!!

— Hi Donald, thank you for your review. We really appreciate it!

Matt Bazhenow

May 09, 2024

The front receptionist was rude, insulting, and disrespectful. I decided to walk away and keep my current dentist while in the waiting area. She made my decision easy!

— Hi Matt, we appreciate you sharing your feedback with us. If you'd like to provide any additional details, please contact our team directly at pekin@midwest-dental.com.

Kathy Collins

May 09, 2024

I lost a crown at 10 am and it was replaced by 1 pm! Great patient caring!! Thank you Dr May and associates.

— Thank you for the review Kathy, you've really made us smile!

Catherine Goenne

May 01, 2024

Through, and knowledgeable, did not try to push high priced products and procedures, which was wonderful. Upfront with what was needed and why, making me aware of all my treatment options. Let me know what to expect and how much it would cost. Did not demand that I make a decision at that very moment. Office and treatment areas were very clean, and found outstanding, kind, caring staff. Finally, a Dentist and staff I feel I can trust.

— Hello Catherine! Thank you for the great review, we really appreciate it!

Janet Lopez

May 01, 2024

Took my 7 year old daughter. Ivy was absolutely enamored with the staff at Midwest Dental and she isn’t one who typically loves strangers. She needs quite a bit of work done but they put her at ease right away. So appreciative of them, that my husband and I will be switching to this office with our other 2 children.

— Hello, Janet! Thank you so much for taking a few moments to leave us a review. We really appreciate it!

Michael Allen

Apr 30, 2024

I had a lot of work done two crowns and a cavity. I had absolutely no pain before the work during the work or after the work was completed. My temporary crowns are working great and I have no fear Of the dentist anymore

— Thank you so much for the 5-star review, Michael. We really appreciate you taking the time to share your experience with us!

Carol Jones

Apr 26, 2024

— Thanks for the five-star review, Carol.

Marvin Welk

Apr 13, 2024

— Hi, Marvin! Thanks for taking the time to rate us 5-stars.

Cary Craven

Apr 11, 2024

All good. Went again and still great

— Hi Cary, we appreciate you leaving us a review. See you back soon, thank you!

taryn sadler

Apr 10, 2024

Friendly staff. They have a very happy atmosphere.

— Hi Taryn, we love hearing feedback like this from our patients. Thanks again for choosing us!

Josh GARMON

Apr 04, 2024

Everybody that works here is pleasant and kind to talk to had a good experience

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Johnica Tucker

Mar 20, 2024

My son has been going for a few months and has had a great experience. Everyone is so helpful and kind!

— Thank you for taking the time to provide feedback, Johnica. We are happy to hear your kind words.

Richard Anderson

Mar 20, 2024

Very helpful staff, hygienist friendly and efficient. Dr. May is a very good dentist and a good person.

— Richard, thanks for your 5-star review!

Olivia Andrews

Mar 20, 2024

Amazing staff that strive to help their patients!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Ashley Collins

Mar 20, 2024

Super friendly and caring staff!

— Thank you for the kind words Ashley. I'm going to share with the whole team. We love hearing from our happy customers!

Maria Sutton

Mar 19, 2024

Best dentist office I have found for my kiddos! Great place.

— Thank you for the 5-star review, Maria! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sara Vanderwulp

Mar 14, 2024

There are no words for the amount of great appreciation I have for Midwest Dental. When I was in a ton of pain to the point of not being able to eat or barely drink Dr. Jerry and all the amazing staff where there to help me through and he was determined to figure it out and get it taken care of as quickly as possible. If you are looking for a dentist I highly recommend visiting Midwest dental.

— Thanks for making us smile! We appreciate such a great review!

Terra Hawkins

Mar 14, 2024

Friendly, and good work!

— Hi Terra, we appreciate you leaving us a review. See you back soon, thank you!

Carol Tassart

Mar 08, 2024

Love the atmosphere ?? Very friendly ! Dr Jerry is great! Thank you for your kindness at my appointments.

— Hi, Carol! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Chelsea Morris-Hermacinski

Mar 05, 2024

Great office, always clean & amazing staff!! Always upfront and honest with pricing or any questions or concerns you may have!

— Thank you so much for your kind words, Chelsea. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Jeffrey Symons

Mar 04, 2024

My kids love this place

— Hi Jeffrey, we love hearing feedback like this from our patients. Thanks again for choosing us!

Greg Liles

Feb 10, 2024

Dr. Jerry and his assistants, including the women at the front desk were great.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Cindy Miller

Feb 09, 2024

Becky is the best! Five stars. Knowledgeable and Helpful. The staff does their best.

— Thank you for the kind words Cindy. I'm going to share with the whole team. We love hearing from our happy customers!

Fred Lang

Feb 08, 2024

Awesome Dentist Office, Great Staff, Highly Recommend

— Thank you for taking the time to provide feedback, Fred. We are happy to hear your kind words.

Alice Fevold

Feb 08, 2024

6mo cleaning went well my hygienist is my favorite

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Donna Icenogle

Jan 30, 2024

— Thank you for the review Donna, you've really made us smile!

Rodney Davidson

Jan 26, 2024

Very nice place to go for your dental needs.

— Thank you for the kind words Rodney. I'm going to share with the whole team. We love hearing from our happy customers!

Anita

Jan 23, 2024

So far so good nice people

— Hi Anita, we appreciate you leaving us a review. See you back soon, thank you!

Justin Hamilton

Jan 11, 2024

Sarah is/always has been an amazing hygienist!!

— Hi Justin, we love hearing feedback like this from our patients. Thanks again for choosing us!

Julie Bierschbach

Jan 09, 2024

Always pleasant and professional.

— Thank you for the kind words Julie. I'm going to share with the whole team. We love hearing from our happy customers!

Ed Emmons

Jan 04, 2024

I found Midwest Dental to be true professionals!

— Thank you for the 5-star review, Ed! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Sue Oedewaldt

Jan 03, 2024

My first visit was great!!

— Thanks for making us smile! We appreciate such a great review!

Helen Glenndbvkm

Dec 21, 2023

I have had very bad experiences at the dentist....But when I went to midwest dental they was so kind and caring and the dentist I seen Dr.May he was so down to earth and his assistant was great as well! I would highly recommend them to anyone

— Hi Helen, we appreciate you leaving us a review. See you back soon, thank you!

Nicholas Schauble

Dec 21, 2023

Great dental practice very professional!

— Hi, Nicholas! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Jeff Rathmel

Dec 20, 2023

Everyone was friendly from the front desk, the dentist and the lady who cleaned my teeth. They were all very professional and the facility was very clean.

— Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Papaw Bean

Dec 06, 2023

Dr. Jerry & Rachael were the best. Would recommend anyone to go there

— Hi Papaw, we love hearing feedback like this from our patients. Thanks again for choosing us!

Trisha Roddis

Dec 06, 2023

Friendly staff

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Michael Green

Dec 05, 2023

Dr May and his staff are very professional and are taken care of me very very well

— Thank you for taking the time to provide feedback, Michael. We are happy to hear your kind words.

Debra Hunt

Dec 01, 2023

Everyone is always professional and takes there time to answer any questions I may have I recommend this dental office highly

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Willard Grimm

Nov 29, 2023

Dr.Jerry and the whole staff at Midwest Dental are awesome!!! Highly recommend.

— Thank you for the 5-star review, Willard! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Janet

Nov 17, 2023

I have a great experiences everyone time I have came to Midwest Dental in Pekin. I love my dental hygienist Sara, we always have great conversations. The Receptionist are great also. Thank you all!

— Thanks for making us smile! We appreciate such a great review!

Donald Brocksmith

Nov 11, 2023

Excellent experience. Thank you.

— Hi Donald, we appreciate you leaving us a review. See you back soon, thank you!

Mark Ferguson

Nov 09, 2023

My dental cleaning went very well. Everyone was courteous and friendly, and I was done within an hour. Good job!

— Hi, Mark! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Don Peace

Oct 31, 2023

You have got to see Dr. Jerry Kassandra. Really cares for the patient and works to make sure you are comfortable and provides the best care I have had in many years of dental needs. Great support staff as well.

— Thank you so much for your kind words, Don. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Sharon Biegler Cox

Oct 27, 2023

Everyone from reception to the dentist are always smiling, happy, and cheerful. Making your visit pleasant, even though I hate going to the dentist.

— Hi Sharon, we love hearing feedback like this from our patients. Thanks again for choosing us!

Lisa Fate

Oct 26, 2023

Broke a piece off my tooth. Got right in to see what needed to be done and Dr May and Kassandra both made time to get a temporary crown put on the same day. Very nice, efficient and made sure I was not uncomfortable. Highly recommend the Pekin office! Very nice people.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Barb Moffitt

Oct 26, 2023

— Thanks for the five-star review, Barb! We appreciate you taking the time to rate us.

Melissa Walton

Oct 23, 2023

Dr. May and Kassandra were very helpful and made it very pleasant to come to the dentist. I have bad anxiety when coming to the dentist but they helped ease that.

— Thank you for taking the time to provide feedback, Melissa. We are happy to hear your kind words.

Judy Godbey Abel

Oct 17, 2023

Everyone is so friendly and kind. I had my teeth cleaned and 2 fillings. I will be back in April for my 6 month check up.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Chantel Schmidt

Oct 13, 2023

I can’t say enough great things about the staff at Midwest Dental. Dr. Shawn May is a very experienced and phenomenal dentist. I’ve truly never had a bad experience with him. I’m someone who dreads fillings, but not with Dr. May - he is quick, efficient, and professional.

— Thank you for the kind words Chantel. I'm going to share with the whole team. We love hearing from our happy customers!

Joslyn Livengood

Oct 13, 2023

The staff is friendly, knowledgeable and helpful.

— Thank you for the 5-star review, Joslyn! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ashley Hagan

Oct 13, 2023

Amazing staff. Love Joslyn

— Thanks for making us smile! We appreciate such a great review!

Alaina Gale

Oct 13, 2023

— Thanks for making us smile! We appreciate such a great review!

Captain Kirk

Oct 13, 2023

— Hi Captain, we appreciate you leaving us a review. See you back soon, thank you!

Mary Overholt

Oct 11, 2023

This dentist office is very welcoming. We have referred friends who like it also. My hygienist is super friendly. Each open room has nice decorations. The dentist is respectful of cost and doesn't try to push services.

— Hi Mary, we appreciate you leaving us a review. See you back soon, thank you!

Caleb Jones

Oct 09, 2023

— Thank you for the review Caleb, you've really made us smile!

Russell Hartwell

Oct 05, 2023

Very good people care alot for you as a patient and as a person. Normally don't like going to a dentist but would highly recommend this place. Again great bunch of people from receptionist Dr's assistant teeth cleaning and Dr himself. All tr y to keep it pain free as possible. Do not hesitate to go to Midwest dental will not be disappointed.

— Hi, Russell! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Lori winter

Oct 05, 2023

I had an issue with a crown and the office got me in the same day! Dr May and Kassandra were fantastic. So happy I found this office.

— Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Megan Noll

Oct 03, 2023

I want to start off by saying today was my first time here. The staff was pleasant excellent. Receptionist never smiled and seemed irritable. Dr Jerry… is absolutely amazing doctor! He is patient and kind. He made me feel very comfortable through my fear of the dentist.

— Hi Megan, we love hearing feedback like this from our patients. Thanks again for choosing us!

Doris McClintock

Sep 28, 2023

Technicians very pleasant. Very through and Dr Jerry explained everything. Office was very welcoming and clean.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Dale Kaufmann

Sep 27, 2023

First time visit and was very impressedfir

— Thank you for taking the time to provide feedback, Dale. We are happy to hear your kind words.

David

Sep 26, 2023

Switched to Midwest Dental because of a change in insurance. Professional and friendly staff and works with my schedule to get me in. Excellent screening and hygiene appointments.

Tiffany Williams

Sep 22, 2023

My daughter was complaining of mouth pain and they were able to get her in and treated right away. The Dr was very kind, made her feel comfortable and explained everything in terms she could understand. I highly recommend this clinic!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Tim Defebaugh

Sep 20, 2023

— Hello Tim! Thank you for the great review, we really appreciate it!

Kathy Whitman

Sep 14, 2023

My first visit today with Dr Jerry was fantastic. Who’s not afraid to go to the dentist, I sure am. I’ve had a lot of dental work over the years and this office and doctor are the best. Every single person I came in contact with was amazing. I felt that they cared about me, my needs, my comfort and my finances. Everyone has to go to the dentist at some point, if you’re looking, give them a try.

— Thank you for the kind words Kathy. I'm going to share with the whole team. We love hearing from our happy customers!

stephen Buzzell

Sep 14, 2023

Was in the chair for 2.5 hours for a replacement crown. They did a great job! looking forward to getting my permanent crown in two weeks!

— Thank you for the 5-star review, Stephen! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Janet Nelms

Aug 25, 2023

It was great I’m really scared of Dentist but Dr Jerry was kind,no pain at all will b going back

— Thanks for making us smile! We appreciate such a great review!

Mandy Sciortino

Aug 23, 2023

Excellent service all the way around from greetings at the front desk to excellent service from my hygienist to friendly and thorough dentist! Love this office and highly recommend it to all who are looking!

— Hi Mandy, we appreciate you leaving us a review. See you back soon, thank you!

Paul Filip

Aug 22, 2023

Kassandra did an amazing job fixing my crown because of my habit and grinding my teeth, and once she fixed it, it felt better than it was before. I can tell when she was fixing my crown, she knew what she was doing, and has lots of experience in the dental field.

— Hi, Paul! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Vicki Smith

Aug 18, 2023

Midwest receptionist was very kind and I had a fantastic dental assistant breonna. Once I met Dr May I immediately connected & felt comfortable. He made my molar extraction go with ease and was very impressed with him so my anxieties depleted quickly! Thank you to all the Midwest dental staff.

— Thanks for making us smile! We appreciate such a great review!

Korinna Tice

Aug 16, 2023

The hygienist, Sarah, is amazing! However, good luck getting past the receptionist Alaina. She is so rude and disrespectful. She has lied to my husband, stating that I spoke with her and gave permission for a bill to be paid (I had not), so my husband paid it and then told me what she had said. She threatened to terminate our care because I called her out for lying. 0/10 do NOT recommend. Dr. May also is not knowledgeable in correctly putting on a crown. Because of him, my husband now has to go somewhere else for a root canal and new crown to correct his work.

— Thank you for sharing your feedback with us, Korinna. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Carol Emmons

Aug 09, 2023

It was a good experience. Everyone friendly and efficient. No problems

— Thank you so much for your kind words, Carol. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Claude Cravens

Aug 09, 2023

Great Service Thanks

— Hi Claude, we love hearing feedback like this from our patients. Thanks again for choosing us!

Gail Miller

Aug 05, 2023

Carla is an excellent hygienist & Bridget was able to get me in sooner & Alayna was helpful In rescheduling! Very very good experience! On 8/4 I went in for a crown rebuild & Dr May is Very very good! His assistant, Rachel was awesome as well! The front desk girl, Koda was Great as well! Love them all!

— Thank you for the kind words Gail. I'm going to share with the whole team. We love hearing from our happy customers!

Lea Ann Becker

Aug 04, 2023

I went to Midwest dental on Friday August 3rd 2023 to have a tooth extracted as soon as I met the doctor I knew I felt absolutely no pain when he pulled my tooth and he was always asking me how I'm doing making sure I was in no pain I highly recommend Midwest dental

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Annett O'Hara

Aug 01, 2023

My 4-year-old son had his very 1st positive dental visit this week. He has autism. It's usually difficult to find professionals who have experience with patients with special needs. He had a comfortable visit with very little stress. Dr. Jerry was fantastic!! Kassandra was patient. TY

— Thank you for taking the time to provide feedback, Annett. We are happy to hear your kind words.

Becky Hardin

Jul 28, 2023

— Thank you for the review Becky, you've really made us smile!

Lisa Rose Wright

Jul 19, 2023

The office staff was pleasant. The dental hygienist was friendly and efficient. I didn't have to wait very long at all. The office atmosphere was professional and friendly.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Celena sisk

Jul 14, 2023

1st extraction and it was better than expected everyone kept me very comfortable.

— Thank you for the kind words Celena. I'm going to share with the whole team. We love hearing from our happy customers!

Dawn Pagan

Jun 29, 2023

— Hello Dawn! Thank you for the great review, we really appreciate it!

Candace Cook

Jun 28, 2023

Clean, professional, friendly!

— Thank you for the 5-star review, Candace! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Ron Fate

Jun 27, 2023

— Thanks for the five-star review, Ron.

Dawn Roach

Jun 22, 2023

— Hi, Dawn! Thanks for taking the time to rate us 5-stars.

Joshua Sutton

Jun 19, 2023

Never go to this place if u have emergency. And now need tooth pulled in alot of pain. Office u need an appointment. Been there numerous times for teeth problem. Not no more. Here I will schedule appointment about 3 months out just incase of an emergency. Oh I forgot u don't know when u are going to have a tooth pulled because of an emergency. Hopefully they need help in an emergency and don't get no help.

— Hi Joshua, we always want our patients to have a positive experience and we're truly sorry that you did not. We appreciate you sharing your helpful feedback as it will help us improve. If you'd like to provide us additional details please contact us directly at pekin@midwest-dental.com.

Melodee Campbell

Jun 02, 2023

I love the staff and doctor. They are so caring.

— Thanks for making us smile! We appreciate such a great review!

Azae Productions

May 25, 2023

I have to hand it to Midwest Dental they are very professional and passionate. They will get you in and out in a timely manner and they care how you feel while undergoing treatment. 5/5 best dental experience for me. I recommend them if you’ve had bad experiences in the past!

— Hi Azae, we appreciate you leaving us a review. See you back soon, thank you!

mike h

May 19, 2023

I had a good experience with Dr May. Very knowledgeable and efficient.

— Hi, Mike! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Nicole Shaw

May 11, 2023

— Thanks for making us smile! We appreciate such a great review!

Brett Miller

May 03, 2023

Great staff really friendly and very professional

— Thank you so much for your kind words, Brett. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Leiane Gailliaert

Apr 28, 2023

— Hi Leiane, we appreciate you leaving us a review. See you back soon, thank you!

Dakota S

Apr 27, 2023

— Thank you for the review Dakota, you've really made us smile!

Mary Tarrant

Apr 27, 2023

Great office. Love the new doctor and Becky is just the best hygienist ever!

— Hi Mary, we love hearing feedback like this from our patients. Thanks again for choosing us!

Teresa Allcock

Apr 20, 2023

Very nice dental technicians and a very nice dentist they helped me out a lot and help me build a good plan for getting my teeth back in great shape

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Sylvia Shults

Apr 19, 2023

— Hello Sylvia! Thank you for the great review, we really appreciate it!

Sheila Jones

Apr 19, 2023

Love my hygienist Carla. Everyone is very nice & professional.

— Thank you for taking the time to provide feedback, Sheila. We are happy to hear your kind words.

Linda Williams

Apr 18, 2023

Love the hygienists we had. Dentist very polite and great

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Jeff Frank

Apr 16, 2023

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible. Update. They finally got rid of her, and we had a great experience afterward.

— Thank you for sharing your feedback with us, Jeff. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Anthony Graffis

Apr 14, 2023

Great dentist office. Every time I have to go in they have me in and out in less then an hour. Everyone is very friendly as well.

— Thank you for the kind words Anthony. I'm going to share with the whole team. We love hearing from our happy customers!

Tom

Apr 13, 2023

This dentist and the staff are awesome. Very thoughtful, caring and kind in the treatment you receive. They are honest and help you get the treatment you need with out any extra cost and are best dentists office I have ever been in.

— Thank you for the 5-star review, Tom! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

TERRA STOOKEY

Apr 11, 2023

My experience was very pleasant! Staff and Doctor are very knowledgeable and friendly!

— Thanks for making us smile! We appreciate such a great review!

Wayne Rowe

Apr 05, 2023

— Thanks for the five-star review, Wayne.

Amanda

Mar 24, 2023

Clean facility with competent staff.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Amanda williams

Mar 08, 2023

Everyone was very friendly and professional!

— Thank you for the 5-star review, Amanda! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

Jerry Gray

Mar 03, 2023

Good experience. Professional and on time.

— Thanks for making us smile! We appreciate such a great review!

Darling Stone

Mar 03, 2023

The experience was great the ladies there were great

— Thanks for making us smile! We appreciate such a great review!

Rich Dansizen

Mar 01, 2023

— Hi Rich, we appreciate you leaving us a review. See you back soon, thank you!

Steph

Feb 24, 2023

Great people felt comfortable and from receptionist to dental assistant to dentist all were great.

— Hi Steph, we appreciate you leaving us a review. See you back soon, thank you!

Lewis Lightbody

Feb 17, 2023

— Thank you for the review Lewis, you've really made us smile!

Jessica

Feb 09, 2023

— Hi Jessica, we appreciate you leaving us a review. See you back soon, thank you!

Jeff Hardin

Feb 09, 2023

Everyone was incredibly friendly and welcoming!!!

— Thanks for making us smile! We appreciate such a great review!

Ellen Rodich

Feb 03, 2023

There was a little confusion when I arrived. That was taken care of. Everyone was very helpful and pleasant.

— Hi Ellen, we appreciate you leaving us a review. See you back soon, thank you!

James Stamper

Jan 27, 2023

Friendly, knowledgeable staff. Modern facilities. Great experience.

— Hi, James! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

Kim Olar

Jan 19, 2023

Becky is awesome

— Thank you so much for your kind words, Kim. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Laura Wolfe

Jan 17, 2023

— Hello Laura! Thank you for the great review, we really appreciate it!

Todd Akers

Jan 10, 2023

So disgusted with dental insurance/getting dental work done locally. I was referred to get my dental work done to a dentist out of my insurance network. Can't afford out of network dentist.

— Thank you for sharing your feedback with us, Todd. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Victoria Sauter

Jan 04, 2023

Great staff!

— Hi Victoria, we love hearing feedback like this from our patients. Thanks again for choosing us!

Rick Wilson

Dec 21, 2022

They do a very great job. Always very well taken care of.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Kayla George

Dec 08, 2022

— Hi, Kayla! Thanks for taking the time to rate us 5-stars.

Shawn H.

Dec 08, 2022

Sara was great as always!

— Thank you for taking the time to provide feedback, Shawn. We are happy to hear your kind words.

Sandra Hyatt

Dec 07, 2022

— Sandra, thanks for your 5-star review!

Edie Taylor

Dec 02, 2022

Dr.May is very professional & friendly! He makes sure you don't have pain during procedures.All the staff are absolutely awesome!

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Charley Connell

Nov 22, 2022

Great staff very friendly

— Thank you for the kind words Charley. I'm going to share with the whole team. We love hearing from our happy customers!

Lisa Mcallister

Nov 15, 2022

— Thanks for the five-star review, Lisa! We appreciate you taking the time to rate us.

Abby Martin

Oct 26, 2022

The staff is friendly and knowledgable. The new doctor (as of mid 2022) is great and has excellent understanding of patient needs/concerns.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Ed

Oct 25, 2022

— Thanks for making us smile! We appreciate such a great review!

Irma Uphoff

Oct 21, 2022

— Hi Irma, we appreciate you leaving us a review. See you back soon, thank you!

Shane Hayes

Oct 20, 2022

— Thank you for the review Shane, you've really made us smile!

Valerie Ernest

Oct 14, 2022

Very friendly and professional office.

— Thank you for the 5-star review, Valerie! We are so glad you are happy with your experience with us! We take great pride in providing the very best in care for our patients.

sonicgsjh it's Wonderful Time of the Year

Oct 08, 2022

I had a good experience

— Hi Sonicgsjh, we appreciate you leaving us a review. See you back soon, thank you!

Deb Munge

Oct 06, 2022

The new dentist, Dr. May is absolutely wonderful. He puts you at ease and spent time explaining what needed to be done in a way that I could understand and has a great sense of humor. Put me at ease.

— Hi, Deb! Thank you so much for taking a few moments to let us know how we are doing. Reading your review reminded us why we do what we do. It was truly a pleasure to serve you.

terri hack

Sep 29, 2022

— Hello Terri! Thank you for the great review, we really appreciate it!

Lori Stein

Sep 24, 2022

I had a great experience with Midwest Dental!

— Thank you so much for your kind words, Lori. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

Veronica Porter

Sep 20, 2022

Dr.Delf did the most awesome job on my front teeth.Just as she promised.Staff is awesome also.Thanks from a very pleased customer.

— Hi Veronica, we love hearing feedback like this from our patients. Thanks again for choosing us!

Carla McCullough

Sep 16, 2022

Awesome staff and great Dentist. They really knew what they were doing with my unique issue. What a wonderful experience!

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jeff Frank

Sep 08, 2022

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible.

— Thank you for sharing your feedback with us, Jeff. We're sorry your experience wasn't a positive one. If you'd like to provide us additional details, please contact us directly at pekin@midwest-dental.com.

Mr. Nelson

Sep 07, 2022

Having multiple infections in my mouth, all my teeth decaying, missing multiple teeth already, i wanted to get dentures. I can't eat solid foods. The dentist recommended trying to save the teeth. Told the dentist i didn't have the time or money, and was told to get a job, and to get insurance. This was the worst interaction I've ever had with a dentist.

— Hi Mr., Thank you for your valuable feedback. Our team may reach out to you for more information so we can further improve our services and your experience. If you'd like to reach out to us, please contact us directly at pekin@midwest-dental.com.

Rachael Brakebill

Sep 01, 2022

— Thanks for the five-star review, Rachael.

Jerry Reese

Aug 19, 2022

— Hi, Jerry! Thanks for taking the time to rate us 5-stars.

Misty Green

Aug 15, 2022

Not happy at all. Had a 1:30 pm appointment scheduled for my daughter. I arrived at 1:20 pm to doors locked and a sign saying closed for lunch. Tried to call phones off the hook for lunch. Thought maybe I had written appointment down wrong so came home to try to call when they got back from lunch. Called and found out nope they came out to unlock doors at 1:30 pm for me. That doesn't help me. I took half the day off for this appointment. Wouldn't take blame told me too bad. Reschedule it for next day. Very disappointed in how they handled everything.

— Hi Misty, Thank you for your feedback. We'd like to improve and make your next visit an exceptional one. If you'd like to provide us any additional details, please contact us directly at pekin@midwest-dental.com.

Jennifer Landrith

Aug 10, 2022

We love going there. Everyone is so nice and understanding. I love that my daughter and u can both go there.

— Hi Jennifer, we love hearing feedback like this from our patients. Thanks again for choosing us!

Joshua Harris

Aug 10, 2022

— Joshua, thanks for your 5-star review!

Ex Zea

Jul 07, 2022

— Hello Ann! Thank you for the great review, we really appreciate it!

katia Davis

Jun 19, 2022

— Thanks for the five-star review, Katia.

Karen Gardner

Jun 17, 2022

Always a great experience there

— Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for patients like you!

John Waller

Jun 02, 2022

— Hi, John! Thanks for taking the time to rate us 5-stars.

Unknown

May 19, 2022

— Unknown, thanks for your 5-star review!

Laura Gray

May 18, 2022

— Hi Laura, we appreciate you leaving us a review. See you back soon, thank you!

Jan Brown

Apr 29, 2022

— Hello Jan! Thank you for the great review, we really appreciate it!

Tina Noke

Apr 27, 2022

The staff at Midwest Dental are always professional and friendly. I'm glad I decided to use them.

— Thank you for your review. We really appreciate you taking the time to share your experience with us.

Jennifer McGraw

Apr 27, 2022

I had a great experience! I was made to believe for years that my wisdom teeth had to be surgically extracted. I went to Midwest Dental yesterday for pain in my mouth and he took it out right then and there! I was so relieved I may or may not have shed a few tears :) I have an appointment to have my other one removed next week. He was kind, he consistently asked if I was in pain and if I was okay. The ladies assisting him were fantastic as well! I look forward to going back and I appreciate that he did not just tell me he couldn't help me like my previous dentist had done. Friendly, welcoming, helpful, and gets the job done! Thank you Midwest Dental!

— Hi Jennifer, we love hearing feedback like this from our patients. Thanks again for choosing us!

patricia cook

Apr 20, 2022

— Thanks for the five-star review, Patricia.

Lynnette Horner

Apr 05, 2022

My hygienist was Becky and she was awesome! I briefly met Dr. Ibrahim and he seems knowledgeable and we put together a cleaning schedule. The lobby and office were clean and I was welcomed promptly. I can’t speak on billing yet since I just had my visit on 4/4/2022. I hope all goes well with that. At this time I am very happy with Midwest Dental.

— Thank you for taking the time to provide feedback, Lynnette. We are happy to hear your kind words.

Sharon Harms

Mar 22, 2022

— Hi, Sharon! Thanks for taking the time to rate us 5-stars.

Tom Livingstone

Mar 17, 2022

nice people. no problems a lot of new faces but they appear to know what they are doing.

— That is so great to hear. Thank you! It's wonderful to see that you had a positive experience with us.

Janet Homerin

Mar 17, 2022

— Janet, thanks for your 5-star review!

Sharon Rendleman

Mar 15, 2022

Excellent service with Dr. Shah. He is the best dentist I ever had. 2 crowns. Meticulous with his work and details for excellence. Very friendly and personal. Making sure you are pain free. The assistants were excellent as well. So happy he is in Pekin.

— Thank you for the kind words Sharon. I'm going to share with the whole team. We love hearing from our happy customers!

Lisa DeCouto

Mar 08, 2022

Katie Cunningham

Feb 22, 2022

— Thanks for the five-star review, Katie! We appreciate you taking the time to rate us.

Tonya and Chad Helfrich

Feb 17, 2022

— Thanks for making us smile! We appreciate such a great review!

Debbie Hubner

Feb 12, 2022

— Hi Debbie, we appreciate you leaving us a review. See you back soon, thank you!

Jerry Witt

Feb 05, 2022

— Thank you for the review Jerry, you've really made us smile!

Donna Ward

Jan 29, 2022

— Hello Donna! Thank you for the great review, we really appreciate it!

David Whitehurst

Jan 22, 2022

— Thanks for the five-star review, David.

Carissa Benedict

Dec 30, 2021

Blake Havens

Dec 29, 2021

If they can’t get your billing correct with your insurance company and have your bills sent to collections, then why would you trust them to work on your teeth? Highly don’t recommend. They put zero effort into completing their job.

Barb M.

Dec 12, 2021

I was a patient there for years. Went in for cleaning and exam and the new dentist there denied services because I wouldn't have a full set of xrays done... its all about the money and not patient care.. I won't be back. I found another dentist. If I could give zero stars I would!!!

Pamela Lockwood

Nov 11, 2021

If you are in need of amazing staff and dentist look no farther. Carla was my hygentist and has the most caring and compassion for her job and work. I am a person who can literally say I HATE going to the dentist but Let me tell you. I had my second deep cleaning with her yesterday and yes literaly was laughing during the procesure. Dr. Abraham is the best dentist hands down when it comes to care and compassion and reassurance that you will be in good hands. Looking for a new Dentist I definetly would recommend Midwest Dental in Pekin.

Jody Johnson

Oct 22, 2021

Mary T

Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

Mary T

Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

A Peach333

Aug 12, 2021

Shelby LaMothe

Jul 15, 2021

Dr. Connolly is the best! I had a fair amount of anxiety going in, and he completely set my mind at ease. He is super friendly and has a very calming demeanor...very kind, patient and compassionate. I would highly recommend him to anyone!

Crisi Antonini

Jul 07, 2021

Liz Frei

Jul 02, 2021

Can't say enough good about Sarah & Dr Connolly! Kind & caring staff! Clean & inviting office and atmosphere!! Thank you for all you do!

Joe Elks

Jun 25, 2021

All they wont is money I paid over 2000 and the upper plate is very bad it is Luce and it not good I went in to get it fixed they wont is 500 more to make another plate. After spending 2000 they should do it free I am not happy I wont go there anymore

Carley Van Wye

Jun 21, 2021

Extremely rude front office staff.

— Hello Carley, we are very sorry to hear you were unhappy with your experience. We would like to hear more from you and see if we can help in any way. Please reach out to patientcare@midwest-dental.com and we will make sure to address all of your concerns. Thank you

TheLMAriel

Jun 11, 2021

Inga F

May 24, 2021

The staff was friendly and clearly communicated everything about the exam.

Diane Durdle

May 20, 2021

I’m new to the area. Found out about this office from a friend. Only had a cleaning and one crown done. Went this week with severe nerve pain in the tooth they put the crown on a year ago, they did x-rays barely looked at my teeth with a mirror and said my bite was off because my teeth had shifted... then proceeded to grind down the molar it was in contact with. Told me to go home and swish with warm salt water and give it 3-5 days. ? Called back later that same day I told them the pain was worse, they said to give it time. Tooth pain is the worst, they should’ve listened to the patient. Called a Springfield dentist that night, they got me in the next morning and diagnosed in about 5 minutes, they also did X-rays which showed the problem, that crown from a year ago was bad and A nerve was exposed. Do not recommend this office.

— Hello Diane, we are very sorry to hear you were unhappy with your experience. If we can answer any questions you may have or help you in any way, please reach out to us at patientcare@midwest-dental.com or give us a call at 309-347-8590. Thank you for taking the time to share your concerns.

Rich

May 03, 2021

A M (CDM33)

Apr 02, 2021

Lost the family feel of the place, been going here for years. Now your just a number get em in and get em out. Two of the original Dental Hygienists are absolutely wonderful and the only thing keeping me and my family here

Dr. Jeff Dill

Mar 31, 2021

I love Carla. She is super sweet, friendly and gentle. The rest of the people there are OKAY too, Lol! Go Blackhawks!

William Weyant

Mar 29, 2021

Megan Davis

Mar 04, 2021

Pat Gutierrez

Jan 08, 2021

We all know how painful it is to bring your kids to the dentists as a parent. Midwest staff has done a great job on making it as easy as possible. A. tremendous amount of patience from the entire staff to allow the best experienceas possiblefor my kids. Thank you all.

Holli Hanley

Dec 10, 2020

Sarah is the best. Being someone who suffers from severe anxiety, her patience and positive attitude will make me come back. Thank you to everyone.

Joni Anderson

Oct 28, 2020

Curt Keller

Sep 28, 2020

In the past my experience at Midwest Dental was fine. No problems, staff were nice and professional. Today I went for my appointment. I confirmed online that I would be there. Followed their directions when I arrived. I was a few minutes early for the appointment. Waited over 30 minutes and after calling found out that I would not be able to be seen as another patient was coming in 20 minutes for the hygienist. I am not very happy for the time I wasted.

— Hello Curt. We are sorry to hear you were not happy with your experience and we apologize for the misunderstanding. Please give us a call and we would be happy to schedule an appointment or answer any questions you may have.

Amanda Barnabe

Sep 22, 2020

Douglas Turner

Sep 22, 2020

They were on time, prompt, and very friendly.

Queen InThe North

Aug 19, 2020

Dr. Connelly said in his profile that he wants to make people feel "safe and comfortable", but he lied. He was extremely quick to dismiss my condition and made my concerns feel worthless. I left in tears. I do not recommend.

Ryan Williamson

Aug 11, 2020

Confirmed appointment the night before, showed up early to find a note on the door about being closed. Didn’t bother to call. Waste of time. I wouldn’t recommend them at all.

Diane Weichel

Jul 15, 2020

My dentist was out on medical, so I called Midwest to have a tooth filled...big mistake! My filling fell out, but when I was seen I was told the tooth was in good shape & could be filled. I went back the next day & had the tooth filled. It just didn't feel right..couldn't eat on that side..finally after 3 -4 weeks I called my regular dentist & he had me come in. He told me my tooth was split down the middle & had to be extracted. Either Midwest missed the split or caused it, so I payed $353.00 for a tooth they filled that had to be pulled. Would NEVER recommend them to anyone!

Ronnie Wainscott

Jul 08, 2020

Wanting to charge extra for PPE “due to covid” that the dr and assistants ALREADY WEAR!? No other dentists I called in Pekin, IL is doing this.

sky Hoyle

Jul 02, 2020

Roberta Andrews

Jul 02, 2020

I appreciate the kindness and understanding by both the dentist and assistant regarding my financial situation and being willing to work with me! The little girl who did my impression was just as sweet as she old be! Thank you!

alice fevold

Jun 27, 2020

Been going to this dental office over a year but recent appt don't agree with a $12 charge to cover the extra precautions they are taking because of the Covid 19 was toldall dentist doing this but after many calls and talking to other people who had dental appointment with no extra charge. Also asked if the precautions were still in effect when I come back in 6mo would I be charged $12 again and was told yes.

Judy Scheeler

Jun 05, 2020

Worst dental office I have ever been involved in!!!!!!!!!! Lord help any person that go to this place!!!!!!! Go some where else

— Hello Judy. We are sorry to hear you were not happy with your experience and we would like to learn more. Please reach out to us at patientcare@midwest-dental.com. Thank you and we look forward to hearing from you.

Heidi Hutchison

Feb 17, 2020

Autumn P

Feb 17, 2020

We had a great experience with the dentist however the receptionist/ office manager was rude and very unprofessional. So my entire family found a new dentist. We were very upset about this.

— Hello Autumn. We are so sorry to hear you were not happy with your experience. Your concerns have been shared internally. We would like to hear more from you about this, please reach out to patientcare@midwest-dental.com. Thank you

Erin Jordan

Jan 24, 2020

Jarek Gale

Dec 19, 2019

Kade Rigdon

Dec 17, 2019

Was told I’d be charged something different than what I was I went to call to clear things up to have a receptionist named Alaina in pekin office completely disrespect me, threaten to hang up instead of clear things up and let me speak to someone else, I just paid 240 bucks to have an X-ray and to be completely dismissed like I wasn’t in pain. The assistant couldn’t even take an X-ray without jabbing one end in my eye and then the dentist came in didn’t let me ask any questions, spent maybe five minutes with me, this was horrifying to be in so much pain and to pay to be treated like this.

Queen Caldwell 54 Caldwell

Dec 10, 2019

Maggie Amison

Dec 05, 2019

Tammy Stasz

Nov 05, 2019

H M

Sep 18, 2019

Dave Sangalli

Mar 15, 2019

Sara did is very caring and patient. I highly recommend Midwest Dental.

Bilinda Justice

Mar 08, 2019

I absolutely love this office and staff! I have Had a great experience each and every time. They are so kind, caring, and always willing to listen & answer my questions. They provide exceptional pre & post care education. My lifelong fears and anxiety about dentistry have subsided thanks to this office. Thank you, thank you, thank you for taking such good care of me :-)

Clifford Ungles

Jan 17, 2019

I would be careful going to this place. I went in for an extraction and the dentist did not know what he was doing or he could not read the horrible xray, probably both. The dentist was new and it w as s obvious he did not know what he was doing. He said it was not a simple extraction and referred me to a specialist. So after paying Midwest I had to pay a specialist which said he did not know why they sent me to him for a simple extraction. He had to take xrays again which cost me again because the xrays Midwest sent me with were horrible and you could see nothing. I will never go back to this place or recommend them to anyone.

Lisa Buettner

Jan 10, 2019

Dr. Connolly has taken some of the fear out of a dental visit-- for that I am really appreciative! He takes the time to explain what and how it's going to be done. I've got such a sensitive mouth. It's nice having someone so honest and personable... And educational.

Carla Raines

Nov 30, 2018

A great experience as always!! Everyone’s always so friendly.

treehugger568

Oct 27, 2018

Once Midwest dental took over they quickly made up reasons to get rid of staff that had been there for over 25 years. Apparently, 20 + an hour was more than they wanted to spend . They could get much cheaper help. I am surprised to see any of Dr. Burges staff still working for Midwest. Truly sad with all that has happened since the takeover. The receptionist, Alaina, is rude and unprofessional. I work for another dental office. When I call for other patients records she acts as if I am a problem. I really dislike contacting this office and dealing with her.

Tiffany Wheat

Oct 26, 2018

Carla Riek

Oct 05, 2018

Kristine Book

Aug 10, 2018

I love going here. It's easy to make an appointment and the dental hygienists are very professional and most important very friendly. I never have any issues! Staff does a fantastic job welcoming patients.

Lisa Renee

Jul 30, 2018

This office has good hygentists, and Dr. Mike is very nice. However, good luck getting past their AWFUL receptionist. (Alaina. ) She is very rude, makes rude comments and does not return messages in a timely manner. This has been on going for 2 years. Today I am done. I will find a dentist with a more professional staff.

Mindy Berardi

Jul 20, 2018

All of our family visits Midwest Dental. We have for years. Our Sons basically have been going there since they have been in school. The Staff is so kind, caring, and very professional. The office is clean. We've had no problems making appointments. They explain all the procedures very thoroughly, and even make the experiences there for smaller children as much as possible. I remember they gave my Son a pair of sunglasses to wear one time because he thought the lights were to bright in his eyes when he was laying back in the chair getting his teeth cleaned. I would certainly recommend them without a doubt, and have to co workers of mine. They like going here as well.

Vanessa Henderson

Jun 11, 2018

Shelbi Raymond

May 23, 2018

Seriously love this place. My husband & I both go here and very much enjoy it! You guys are so great ??

Elisa Hodges

May 09, 2018

My first visit was excellent. My follow up visit with Dr. Connelley for 5 cavities was excellent, too!! Was out of there way ahead of schedule and perfect work.

Audrey Starkey

Mar 29, 2018

Due to a physical illness, my teeth are "dying," and need extracted and dentures put in. All the staff treated me with passion, and Dr. Connelly spent a long time explaining why it is imperative to get it done now, and how dentures will change my life. I left with a summary of expenses and a better understanding of why this happened when I had taken care of my teeth.

Lyndsy Quanstrom

Mar 04, 2018

I'm new to this office but we had excellent service. They were great with my 4 year old and myself. I scheduled many appointments in the future to further our business with them.

Deb Wolf

Mar 02, 2018

Dr. Connolly is awesome! At my last cleaning, he noticed that I needed a filling and recommended it be taken care of before it was painful. Thank you!

William Homel

Feb 01, 2018

We have been going here for years. Sarah and Carla are both great hygienists. On my last visit, Dr. Connolly found a tooth that should be extracted. I had a million questions and he took a lot of extra time to answer and discuss options in detail. He did this more than one time. The team at Midwest were very helpful.

Peggy No last name

Dec 12, 2017

The receptionist is rude she spoke to others me she had an attitude I won’t be going back there no more She need to learn how to work with public

Vicki Gilliland

Nov 29, 2017

I have gone here for years (many years with Dr Burge) Everyone is very professional and very friendly. I haven’t needed anything other than cleaning for a long time. I have continued to come here because of Sarah, she is the best!

sonja huddleston

Sep 14, 2017

PAMELA HAYES

Sep 05, 2017

Have been going here for many years (when Dr. Burge was still practicing). Have always had a very pleasant experience. Sarah always takes good care of me, and the dental assistants are the best. Dr. Lentz is a new addition to the staff, and he is wonderful! He explained everything he was doing, and made sure I was comfortable at all times. I would definitely recommend this practice to everyone.

Corey Wolfe

Jun 16, 2017

I hadn't been to the dentist in 20 years. They took care of me. Walked me through each step. They cleaned my teeth. Just had 2 fillings done in about 20 minutes. Very attentive to detail in their work and taking care of their patients. I also really like their email and text reminders for my appointments. I highly recommend them!

William Foster

May 05, 2017

The staff and Dr.s are always friendly and have taken excellent care of my dental care needs and those of my wife.

IceBlue112

Dec 21, 2016

Friendly staff and professional care. Office is up to date and so are the tools and equipment.

Chris Goodwin

Dec 03, 2016

Friendly as always and quick. Have been going to them for the last 10 years or so and always enjoy the process (as far as going to the dentist goes).

Chelsey Campbell

Dec 01, 2016

I didn't even go in there! I called, no answer so I left a message they called back quick which was good BUT whoever the woman was that called me back was rude! Acted like it was a big deal to call me back, or answer my questions. Then when I tell her nevermind she just hung up. No, have a nice day or anything. I'm sorry but if you hate your job that much go somewhere else. I feel bad for whoever goes to this place. And as I read the other reviews I'm surprised its even still open. Ya'll need to lose your tudes and give BETTER CUSTOMER SERVICE because you lack that skill.

Lauri Pfeiffer

Aug 30, 2016

Brooke Blahnik

Aug 28, 2016

Always receive awesome service by Carla and Dr. Lucy! I drive a half an hour for an appointment and pass a dozen other dentist offices but I like this one so it's worth the drive!

S Math

May 16, 2016

Our experience at Midwest Dental Pekin, IL has always been excellent in every way. Highly recommend the professional staff. Very friendly and caring!

Mark Smith

May 15, 2016

Sarah is a very good dental hygienists! I have been going to her for years. I still make the 35 minute drive to see Sarah.

Kimberly Prunty

Apr 27, 2016

This was my 1st time going to Midwest Dental & they made me feel valued and as if I had been a patient for years ?

Dana Campbell

Oct 16, 2015

They gave me great service since day one, ,I am happy to tell people that, and I have been asked, friendly, busy place as they are booked , I'd recommend to Anyone, Steve C.

kathy kindred

Sep 16, 2015

My husband and I have been going to Midwest Dental for quite some time. Dr. Burge was our first dentist. He retired and then Dr. Opis took over. I have always had an enjoyable visit. Everyone is very friendly and willing to answer all questions. I highly recommend Midwest Dental. If you are afraid of dentists, have know fear. Midwest Dental will make you feel very comfortable. I rate you +++++++++++

Lisa Bower

Mar 17, 2015

I was there yesterday and I had to get 2 teeth pulled. Dr. Lucy is AWESOME and so is her crew. They are always so friendly and they like to joke around which is right up my alley. I will never change dentist. Love Midwest Dental!!!

Jeff Kern

Feb 11, 2015

I've been going here for several years, first with Dr. Burge, and since he has retired I've seen Dr. Opris. Everyone there is awesome, I highly recommend them.

Insurance

We accept a wide range of dental insurance plans, including plans from:

  • Aetna – PPO
  • Ameritas Dental
  • Anthem – 300 Network
  • Anthem – PPO
  • Cigna -- DPPO
  • Connection/GEHA
  • Delta Dental – Premier
  • DNoA – PPO
  • Guardian – PPO
  • Humana
  • MetLife
  • Premier Dental Group
  • SunLife/Assurant/DHA
  • UCCI – ADDP/DOD
  • UnitedHealthCare

This is not a comprehensive list, and is subject to change. Please contact your insurance provider to verify coverage and acceptance.

We Accept:

Payment Options

Dental Savings Plan
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Convenient Monthly Payment Plan
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