Midwest Dental
Pekin

Janet

★★★★★ Nov 17, 2023

I have a great experiences everyone time I have came to Midwest Dental in Pekin. I love my dental hygienist Sara, we always have great conversations. The Receptionist are great also. Thank you all!

Donald Brocksmith

★★★★★ Nov 11, 2023

Excellent experience. Thank you.

Mark Ferguson

★★★★★ Nov 09, 2023

My dental cleaning went very well. Everyone was courteous and friendly, and I was done within an hour. Good job!

Don Peace

★★★★★ Oct 31, 2023

You have got to see Dr. Jerry Kassandra. Really cares for the patient and works to make sure you are comfortable and provides the best care I have had in many years of dental needs. Great support staff as well.

Sharon Biegler Cox

★★★★★ Oct 27, 2023

Everyone from reception to the dentist are always smiling, happy, and cheerful. Making your visit pleasant, even though I hate going to the dentist.

Lisa Fate

★★★★★ Oct 26, 2023

Broke a piece off my tooth. Got right in to see what needed to be done and Dr May and Kassandra both made time to get a temporary crown put on the same day. Very nice, efficient and made sure I was not uncomfortable. Highly recommend the Pekin office! Very nice people.

Barb Moffitt

★★★★★ Oct 26, 2023

Melissa Walton

★★★★★ Oct 23, 2023

Dr. May and Kassandra were very helpful and made it very pleasant to come to the dentist. I have bad anxiety when coming to the dentist but they helped ease that.

Judy Godbey Abel

★★★★★ Oct 17, 2023

Everyone is so friendly and kind. I had my teeth cleaned and 2 fillings. I will be back in April for my 6 month check up.

Chantel Schmidt

★★★★★ Oct 13, 2023

I can’t say enough great things about the staff at Midwest Dental. Dr. Shawn May is a very experienced and phenomenal dentist. I’ve truly never had a bad experience with him. I’m someone who dreads fillings, but not with Dr. May - he is quick, efficient, and professional.

Joslyn Livengood

★★★★★ Oct 13, 2023

The staff is friendly, knowledgeable and helpful.

Ashley Hagan

★★★★★ Oct 13, 2023

Amazing staff. Love Joslyn

Alaina Gale

★★★★★ Oct 13, 2023

Captain Kirk

★★★★★ Oct 13, 2023

Mary Overholt

★★★★★ Oct 11, 2023

This dentist office is very welcoming. We have referred friends who like it also. My hygienist is super friendly. Each open room has nice decorations. The dentist is respectful of cost and doesn't try to push services.

Caleb Jones

★★★★★ Oct 09, 2023

Russell Hartwell

★★★★★ Oct 05, 2023

Very good people care alot for you as a patient and as a person. Normally don't like going to a dentist but would highly recommend this place. Again great bunch of people from receptionist Dr's assistant teeth cleaning and Dr himself. All tr y to keep it pain free as possible. Do not hesitate to go to Midwest dental will not be disappointed.

Lori winter

★★★★★ Oct 05, 2023

I had an issue with a crown and the office got me in the same day! Dr May and Kassandra were fantastic. So happy I found this office.

Megan Noll

★★★★★ Oct 03, 2023

I want to start off by saying today was my first time here. The staff was pleasant excellent. Receptionist never smiled and seemed irritable. Dr Jerry… is absolutely amazing doctor! He is patient and kind. He made me feel very comfortable through my fear of the dentist.

James McClintock

★★★★★ Sep 28, 2023

Technicians very pleasant. Very through and Dr Jerry explained everything. Office was very welcoming and clean.

Dale Kaufmann

★★★★★ Sep 27, 2023

First time visit and was very impressedfir

David

★★★★★ Sep 26, 2023

Switched to Midwest Dental because of a change in insurance. Professional and friendly staff and works with my schedule to get me in. Excellent screening and hygiene appointments.

Tiffany Williams

★★★★★ Sep 22, 2023

My daughter was complaining of mouth pain and they were able to get her in and treated right away. The Dr was very kind, made her feel comfortable and explained everything in terms she could understand. I highly recommend this clinic!

Tim Defebaugh

★★★★★ Sep 20, 2023

Kathy Whitman

★★★★★ Sep 14, 2023

My first visit today with Dr Jerry was fantastic. Who’s not afraid to go to the dentist, I sure am. I’ve had a lot of dental work over the years and this office and doctor are the best. Every single person I came in contact with was amazing. I felt that they cared about me, my needs, my comfort and my finances. Everyone has to go to the dentist at some point, if you’re looking, give them a try.

stephen Buzzell

★★★★★ Sep 14, 2023

Was in the chair for 2.5 hours for a replacement crown. They did a great job! looking forward to getting my permanent crown in two weeks!

Janet Nelms

★★★★★ Aug 25, 2023

It was great I’m really scared of Dentist but Dr Jerry was kind,no pain at all will b going back

Mandy Sciortino

★★★★★ Aug 23, 2023

Excellent service all the way around from greetings at the front desk to excellent service from my hygienist to friendly and thorough dentist! Love this office and highly recommend it to all who are looking!

Paul Filip

★★★★★ Aug 22, 2023

Kassandra did an amazing job fixing my crown because of my habit and grinding my teeth, and once she fixed it, it felt better than it was before. I can tell when she was fixing my crown, she knew what she was doing, and has lots of experience in the dental field.

Vicki Smith

★★★★ Aug 18, 2023

Midwest receptionist was very kind and I had a fantastic dental assistant breonna. Once I met Dr May I immediately connected & felt comfortable. He made my molar extraction go with ease and was very impressed with him so my anxieties depleted quickly! Thank you to all the Midwest dental staff.

Korinna Tice

★ Aug 16, 2023

The hygienist, Sarah, is amazing! However, good luck getting past the receptionist Alaina. She is so rude and disrespectful. She has lied to my husband, stating that I spoke with her and gave permission for a bill to be paid (I had not), so my husband paid it and then told me what she had said. She threatened to terminate our care because I called her out for lying. 0/10 do NOT recommend. Dr. May also is not knowledgeable in correctly putting on a crown. Because of him, my husband now has to go somewhere else for a root canal and new crown to correct his work.

Carol Emmons

★★★★★ Aug 09, 2023

It was a good experience. Everyone friendly and efficient. No problems

Claude Cravens

★★★★★ Aug 09, 2023

Great Service Thanks

Gail Miller

★★★★★ Aug 05, 2023

Carla is an excellent hygienist & Bridget was able to get me in sooner & Alayna was helpful In rescheduling! Very very good experience! On 8/4 I went in for a crown rebuild & Dr May is Very very good! His assistant, Rachel was awesome as well! The front desk girl, Koda was Great as well! Love them all!

Lea Ann Becker

★★★★★ Aug 04, 2023

I went to Midwest dental on Friday August 3rd 2023 to have a tooth extracted as soon as I met the doctor I knew I felt absolutely no pain when he pulled my tooth and he was always asking me how I'm doing making sure I was in no pain I highly recommend Midwest dental

Annett O'Hara

★★★★★ Aug 01, 2023

My 4-year-old son had his very 1st positive dental visit this week. He has autism. It's usually difficult to find professionals who have experience with patients with special needs. He had a comfortable visit with very little stress. Dr. Jerry was fantastic!! Kassandra was patient. TY

Becky Hardin

★★★★★ Jul 28, 2023

Lisa Rose Wright

★★★★★ Jul 19, 2023

The office staff was pleasant. The dental hygienist was friendly and efficient. I didn't have to wait very long at all. The office atmosphere was professional and friendly.

Celena sisk

★★★★★ Jul 14, 2023

1st extraction and it was better than expected everyone kept me very comfortable.

Dawn Pagan

★★★★★ Jun 29, 2023

Candace Cook

★★★★★ Jun 28, 2023

Clean, professional, friendly!

Ron Fate

★★★★★ Jun 27, 2023

Dawn Roach

★★★★★ Jun 22, 2023

Joshua Sutton

★ Jun 19, 2023

Never go to this place if u have emergency. And now need tooth pulled in alot of pain. Office u need an appointment. Been there numerous times for teeth problem. Not no more. Here I will schedule appointment about 3 months out just incase of an emergency. Oh I forgot u don't know when u are going to have a tooth pulled because of an emergency. Hopefully they need help in an emergency and don't get no help.

Cary Craven

★★★★★ Jun 03, 2023

All good. Went again and still great

Melodee Campbell

★★★★★ Jun 02, 2023

I love the staff and doctor. They are so caring.

Azae Productions

★★★★★ May 25, 2023

I have to hand it to Midwest Dental they are very professional and passionate. They will get you in and out in a timely manner and they care how you feel while undergoing treatment. 5/5 best dental experience for me. I recommend them if you’ve had bad experiences in the past!

mike h

★★★★★ May 19, 2023

I had a good experience with Dr May. Very knowledgeable and efficient.

Nicole Shaw

★★★★★ May 11, 2023

Brett Miller

★★★★★ May 03, 2023

Great staff really friendly and very professional

Leiane Gailliaert

★★★★★ Apr 28, 2023

Dakota S

★★★★★ Apr 27, 2023

Mary Tarrant

★★★★★ Apr 27, 2023

Great office. Love the new doctor and Becky is just the best hygienist ever!

Teresa Allcock

★★★★★ Apr 20, 2023

Very nice dental technicians and a very nice dentist they helped me out a lot and help me build a good plan for getting my teeth back in great shape

Sylvia Shults

★★★★★ Apr 19, 2023

Sheila Jones

★★★★★ Apr 19, 2023

Love my hygienist Carla. Everyone is very nice & professional.

Linda Williams

★★★★★ Apr 18, 2023

Love the hygienists we had. Dentist very polite and great

Jeff Frank

★★★★ Apr 16, 2023

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible. Update. They finally got rid of her, and we had a great experience afterward.

Anthony Graffis

★★★★★ Apr 14, 2023

Great dentist office. Every time I have to go in they have me in and out in less then an hour. Everyone is very friendly as well.

Tom

★★★★★ Apr 13, 2023

This dentist and the staff are awesome. Very thoughtful, caring and kind in the treatment you receive. They are honest and help you get the treatment you need with out any extra cost and are best dentists office I have ever been in.

TERRA STOOKEY

★★★★★ Apr 11, 2023

My experience was very pleasant! Staff and Doctor are very knowledgeable and friendly!

Wayne Rowe

★★★★★ Apr 05, 2023

AMANDA LABELLE

★★★★★ Mar 24, 2023

Clean facility with competent staff.

Amanda williams

★★★★★ Mar 08, 2023

Everyone was very friendly and professional!

Jerry Gray

★★★★ Mar 03, 2023

Good experience. Professional and on time.

Darling Stone

★★★★★ Mar 03, 2023

The experience was great the ladies there were great

Rich Dansizen

★★★★★ Mar 01, 2023

Steph

★★★★★ Feb 24, 2023

Great people felt comfortable and from receptionist to dental assistant to dentist all were great.

Lewis Lightbody

★★★★★ Feb 17, 2023

Jessica

★★★★★ Feb 09, 2023

Jeff Hardin

★★★★★ Feb 09, 2023

Everyone was incredibly friendly and welcoming!!!

Ellen Rodich

★★★★★ Feb 03, 2023

There was a little confusion when I arrived. That was taken care of. Everyone was very helpful and pleasant.

Kathy Collins

★★★★★ Feb 02, 2023

James Stamper

★★★★★ Jan 27, 2023

Friendly, knowledgeable staff. Modern facilities. Great experience.

Kim Olar

★★★★★ Jan 19, 2023

Becky is awesome

Laura Wolfe

★★★★★ Jan 17, 2023

Todd Akers

★ Jan 10, 2023

So disgusted with dental insurance/getting dental work done locally. I was referred to get my dental work done to a dentist out of my insurance network. Can't afford out of network dentist.

Victoria Sauter

★★★★★ Jan 04, 2023

Great staff!

Rick Wilson

★★★★★ Dec 21, 2022

They do a very great job. Always very well taken care of.

Kayla George

★★★★★ Dec 08, 2022

Shawn H.

★★★★★ Dec 08, 2022

Sara was great as always!

Sandra Hyatt

★★★★★ Dec 07, 2022

Edie Taylor

★★★★★ Dec 02, 2022

Dr.May is very professional & friendly! He makes sure you don't have pain during procedures.All the staff are absolutely awesome!

Charley Connell

★★★★★ Nov 22, 2022

Great staff very friendly

Lisa Mcallister

★★★★★ Nov 15, 2022

Abby Martin

★★★★★ Oct 26, 2022

The staff is friendly and knowledgable. The new doctor (as of mid 2022) is great and has excellent understanding of patient needs/concerns.

Ed

★★★★★ Oct 25, 2022

Irma Uphoff

★★★★★ Oct 21, 2022

Shane Hayes

★★★★★ Oct 20, 2022

Valerie Ernest

★★★★★ Oct 14, 2022

Very friendly and professional office.

sonicgsjh it's Wonderful Time of the Year

★★★★ Oct 08, 2022

I had a good experience

Deb Munge

★★★★★ Oct 06, 2022

The new dentist, Dr. May is absolutely wonderful. He puts you at ease and spent time explaining what needed to be done in a way that I could understand and has a great sense of humor. Put me at ease.

terri hack

★★★★★ Sep 29, 2022

Lori Stein

★★★★★ Sep 24, 2022

I had a great experience with Midwest Dental!

Veronica Porter

★★★★★ Sep 20, 2022

Dr.Delf did the most awesome job on my front teeth.Just as she promised.Staff is awesome also.Thanks from a very pleased customer.

Carla McCullough

★★★★★ Sep 16, 2022

Awesome staff and great Dentist. They really knew what they were doing with my unique issue. What a wonderful experience!

Jeff Frank

★ Sep 08, 2022

Took my son in for a checkup. Saw Dr Delfs who said my son had an infection. Instead of doing anything about it she referred him to pediatric dentistry and said he should be seen there for all his care including check ups. Which would be fine but peds dentist has a 2 month waiting list. Am I just supposed to let this infection sit for 2 months because a family dentistry place can't take care of a dental infection?. Will not go back as long as she works there. Prior dentists they had were great. She is horrible.

Mr. Nelson

★ Sep 07, 2022

Having multiple infections in my mouth, all my teeth decaying, missing multiple teeth already, i wanted to get dentures. I can't eat solid foods. The dentist recommended trying to save the teeth. Told the dentist i didn't have the time or money, and was told to get a job, and to get insurance. This was the worst interaction I've ever had with a dentist.

Rachael Brakebill

★★★★★ Sep 01, 2022

Jerry Reese

★★★★★ Aug 19, 2022

Misty Green

★ Aug 15, 2022

Not happy at all. Had a 1:30 pm appointment scheduled for my daughter. I arrived at 1:20 pm to doors locked and a sign saying closed for lunch. Tried to call phones off the hook for lunch. Thought maybe I had written appointment down wrong so came home to try to call when they got back from lunch. Called and found out nope they came out to unlock doors at 1:30 pm for me. That doesn't help me. I took half the day off for this appointment. Wouldn't take blame told me too bad. Reschedule it for next day. Very disappointed in how they handled everything.

Jennifer Landrith

★★★★★ Aug 10, 2022

We love going there. Everyone is so nice and understanding. I love that my daughter and u can both go there.

Joshua Harris

★★★★★ Aug 10, 2022

Ann B

★★★★★ Jul 07, 2022

katia Davis

★★★★★ Jun 19, 2022

Karen Gardner

★★★★★ Jun 17, 2022

Always a great experience there

John Waller

★★★★★ Jun 02, 2022

Unknown

★★★★★ May 19, 2022

Laura Gray

★★★★ May 18, 2022

Jan Brown

★★★★★ Apr 29, 2022

Tina Noke

★★★★★ Apr 27, 2022

The staff at Midwest Dental are always professional and friendly. I'm glad I decided to use them.

Jennifer McGraw

★★★★★ Apr 27, 2022

I had a great experience! I was made to believe for years that my wisdom teeth had to be surgically extracted. I went to Midwest Dental yesterday for pain in my mouth and he took it out right then and there! I was so relieved I may or may not have shed a few tears :) I have an appointment to have my other one removed next week. He was kind, he consistently asked if I was in pain and if I was okay. The ladies assisting him were fantastic as well! I look forward to going back and I appreciate that he did not just tell me he couldn't help me like my previous dentist had done. Friendly, welcoming, helpful, and gets the job done! Thank you Midwest Dental!

patricia cook

★★★★★ Apr 20, 2022

Lynnette Horner

★★★★★ Apr 05, 2022

My hygienist was Becky and she was awesome! I briefly met Dr. Ibrahim and he seems knowledgeable and we put together a cleaning schedule. The lobby and office were clean and I was welcomed promptly. I can’t speak on billing yet since I just had my visit on 4/4/2022. I hope all goes well with that. At this time I am very happy with Midwest Dental.

Sharon Harms

★★★★★ Mar 22, 2022

t liv

★★★★★ Mar 17, 2022

nice people. no problems a lot of new faces but they appear to know what they are doing.

Janet Homerin

★★★★★ Mar 17, 2022

Sharon Rendleman

★★★★★ Mar 15, 2022

Excellent service with Dr. Shah. He is the best dentist I ever had. 2 crowns. Meticulous with his work and details for excellence. Very friendly and personal. Making sure you are pain free. The assistants were excellent as well. So happy he is in Pekin.

Lisa DeCouto

★★★★★ Mar 08, 2022

Katie Cunningham

★★★★★ Feb 22, 2022

Tonya and Chad Helfrich

★★★★★ Feb 17, 2022

Debbie Hubner

★★★★★ Feb 12, 2022

Jerry Witt

★★★★★ Feb 05, 2022

Donna Ward

★★★★★ Jan 29, 2022

David Whitehurst

★★★★★ Jan 22, 2022

Carissa Benedict

★★★★★ Dec 30, 2021

Blake Havens

★ Dec 29, 2021

If they can’t get your billing correct with your insurance company and have your bills sent to collections, then why would you trust them to work on your teeth? Highly don’t recommend. They put zero effort into completing their job.

Barb M.

★ Dec 12, 2021

I was a patient there for years. Went in for cleaning and exam and the new dentist there denied services because I wouldn't have a full set of xrays done... its all about the money and not patient care.. I won't be back. I found another dentist. If I could give zero stars I would!!!

Pamela Lockwood

★★★★★ Nov 11, 2021

If you are in need of amazing staff and dentist look no farther. Carla was my hygentist and has the most caring and compassion for her job and work. I am a person who can literally say I HATE going to the dentist but Let me tell you. I had my second deep cleaning with her yesterday and yes literaly was laughing during the procesure. Dr. Abraham is the best dentist hands down when it comes to care and compassion and reassurance that you will be in good hands. Looking for a new Dentist I definetly would recommend Midwest Dental in Pekin.

Jody Johnson

★★★★★ Oct 22, 2021

Mary T

★★★★★ Sep 18, 2021

Very friendly staff that make you feel at ease. No long waits and great communication. Dentist I had was very friendly and did a wonderful job. The dental hygienists I had were both wonderful. One was really friendly and amazing for my first time in awhile since going so I was nervous. She immediately put me at ease. The second one was great too. They have such a good flow there. I have zero complaints.

A Peach333

★★★★★ Aug 12, 2021

Shelby LaMothe

★★★★★ Jul 15, 2021

Dr. Connolly is the best! I had a fair amount of anxiety going in, and he completely set my mind at ease. He is super friendly and has a very calming demeanor...very kind, patient and compassionate. I would highly recommend him to anyone!

Crisi Antonini

★★★★★ Jul 07, 2021

Liz Frei

★★★★★ Jul 02, 2021

Can't say enough good about Sarah & Dr Connolly! Kind & caring staff! Clean & inviting office and atmosphere!! Thank you for all you do!

Joe Elks

★ Jun 25, 2021

All they wont is money I paid over 2000 and the upper plate is very bad it is Luce and it not good I went in to get it fixed they wont is 500 more to make another plate. After spending 2000 they should do it free I am not happy I wont go there anymore

Carley Van Wye

★ Jun 21, 2021

Extremely rude front office staff.

TheLMAriel

★★★★★ Jun 11, 2021

Inga F

★★★★★ May 24, 2021

The staff was friendly and clearly communicated everything about the exam.

Diane Durdle

★ May 20, 2021

I’m new to the area. Found out about this office from a friend. Only had a cleaning and one crown done. Went this week with severe nerve pain in the tooth they put the crown on a year ago, they did x-rays barely looked at my teeth with a mirror and said my bite was off because my teeth had shifted... then proceeded to grind down the molar it was in contact with. Told me to go home and swish with warm salt water and give it 3-5 days. ? Called back later that same day I told them the pain was worse, they said to give it time. Tooth pain is the worst, they should’ve listened to the patient. Called a Springfield dentist that night, they got me in the next morning and diagnosed in about 5 minutes, they also did X-rays which showed the problem, that crown from a year ago was bad and A nerve was exposed. Do not recommend this office.

Rich

★★★★★ May 03, 2021

A M (CDM33)

★★★ Apr 02, 2021

Lost the family feel of the place, been going here for years. Now your just a number get em in and get em out. Two of the original Dental Hygienists are absolutely wonderful and the only thing keeping me and my family here

Dr. Jeff Dill

★★★★★ Mar 31, 2021

I love Carla. She is super sweet, friendly and gentle. The rest of the people there are OKAY too, Lol! Go Blackhawks!

William Weyant

★★★★★ Mar 29, 2021

Megan Davis

★★★★★ Mar 04, 2021

Pat Gutierrez

★★★★★ Jan 08, 2021

We all know how painful it is to bring your kids to the dentists as a parent. Midwest staff has done a great job on making it as easy as possible. A. tremendous amount of patience from the entire staff to allow the best experienceas possiblefor my kids. Thank you all.

Holli Hanley

★★★★★ Dec 10, 2020

Sarah is the best. Being someone who suffers from severe anxiety, her patience and positive attitude will make me come back. Thank you to everyone.

Joni Anderson

★★★★★ Oct 28, 2020

Curt Keller

★ Sep 28, 2020

In the past my experience at Midwest Dental was fine. No problems, staff were nice and professional. Today I went for my appointment. I confirmed online that I would be there. Followed their directions when I arrived. I was a few minutes early for the appointment. Waited over 30 minutes and after calling found out that I would not be able to be seen as another patient was coming in 20 minutes for the hygienist. I am not very happy for the time I wasted.

Amanda Barnabe

★★★★★ Sep 22, 2020

Douglas Turner

★★★★★ Sep 22, 2020

They were on time, prompt, and very friendly.

Queen InThe North

★ Aug 19, 2020

Dr. Connelly said in his profile that he wants to make people feel "safe and comfortable", but he lied. He was extremely quick to dismiss my condition and made my concerns feel worthless. I left in tears. I do not recommend.

Ryan Williamson

★ Aug 11, 2020

Confirmed appointment the night before, showed up early to find a note on the door about being closed. Didn’t bother to call. Waste of time. I wouldn’t recommend them at all.

Diane Weichel

★ Jul 15, 2020

My dentist was out on medical, so I called Midwest to have a tooth filled...big mistake! My filling fell out, but when I was seen I was told the tooth was in good shape & could be filled. I went back the next day & had the tooth filled. It just didn't feel right..couldn't eat on that side..finally after 3 -4 weeks I called my regular dentist & he had me come in. He told me my tooth was split down the middle & had to be extracted. Either Midwest missed the split or caused it, so I payed $353.00 for a tooth they filled that had to be pulled. Would NEVER recommend them to anyone!

Ronnie Wainscott

★ Jul 08, 2020

Wanting to charge extra for PPE “due to covid” that the dr and assistants ALREADY WEAR!? No other dentists I called in Pekin, IL is doing this.

sky Hoyle

★★★★★ Jul 02, 2020

Roberta Andrews

★★★★★ Jul 02, 2020

I appreciate the kindness and understanding by both the dentist and assistant regarding my financial situation and being willing to work with me! The little girl who did my impression was just as sweet as she old be! Thank you!

alice fevold

★ Jun 27, 2020

Been going to this dental office over a year but recent appt don't agree with a $12 charge to cover the extra precautions they are taking because of the Covid 19 was toldall dentist doing this but after many calls and talking to other people who had dental appointment with no extra charge. Also asked if the precautions were still in effect when I come back in 6mo would I be charged $12 again and was told yes.

Judy Scheeler

★ Jun 05, 2020

Worst dental office I have ever been involved in!!!!!!!!!! Lord help any person that go to this place!!!!!!! Go some where else

Heidi Hutchison

★★★★★ Feb 17, 2020

Autumn P

★ Feb 17, 2020

We had a great experience with the dentist however the receptionist/ office manager was rude and very unprofessional. So my entire family found a new dentist. We were very upset about this.

ERIN JORDAN

★★★★★ Jan 24, 2020

Jarek Gale

★★★★★ Dec 19, 2019

Kade Rigdon

★ Dec 17, 2019

Was told I’d be charged something different than what I was I went to call to clear things up to have a receptionist named Alaina in pekin office completely disrespect me, threaten to hang up instead of clear things up and let me speak to someone else, I just paid 240 bucks to have an X-ray and to be completely dismissed like I wasn’t in pain. The assistant couldn’t even take an X-ray without jabbing one end in my eye and then the dentist came in didn’t let me ask any questions, spent maybe five minutes with me, this was horrifying to be in so much pain and to pay to be treated like this.

Queen Caldwell 54

★★★★★ Dec 10, 2019

Maggie Amison

★★★★★ Dec 05, 2019

Tammy Stasz

★★★★★ Nov 05, 2019

H M

★★★★★ Sep 18, 2019

Dave Sangalli

★★★★★ Mar 15, 2019

Sara did is very caring and patient. I highly recommend Midwest Dental.

Bilinda Justice

★★★★★ Mar 08, 2019

I absolutely love this office and staff! I have Had a great experience each and every time. They are so kind, caring, and always willing to listen & answer my questions. They provide exceptional pre & post care education. My lifelong fears and anxiety about dentistry have subsided thanks to this office. Thank you, thank you, thank you for taking such good care of me :-)

Clifford Ungles

★ Jan 17, 2019

I would be careful going to this place. I went in for an extraction and the dentist did not know what he was doing or he could not read the horrible xray, probably both. The dentist was new and it w as s obvious he did not know what he was doing. He said it was not a simple extraction and referred me to a specialist. So after paying Midwest I had to pay a specialist which said he did not know why they sent me to him for a simple extraction. He had to take xrays again which cost me again because the xrays Midwest sent me with were horrible and you could see nothing. I will never go back to this place or recommend them to anyone.

Lisa Buettner

★★★★★ Jan 10, 2019

Dr. Connolly has taken some of the fear out of a dental visit-- for that I am really appreciative! He takes the time to explain what and how it's going to be done. I've got such a sensitive mouth. It's nice having someone so honest and personable... And educational.

Carla Raines

★★★★★ Nov 30, 2018

A great experience as always!! Everyone’s always so friendly.

treehugger568

★ Oct 27, 2018

Once Midwest dental took over they quickly made up reasons to get rid of staff that had been there for over 25 years. Apparently, 20 + an hour was more than they wanted to spend . They could get much cheaper help. I am surprised to see any of Dr. Burges staff still working for Midwest. Truly sad with all that has happened since the takeover. The receptionist, Alaina, is rude and unprofessional. I work for another dental office. When I call for other patients records she acts as if I am a problem. I really dislike contacting this office and dealing with her.

Tiffany Wheat

★★★★★ Oct 26, 2018

Carla Riek

★★★★★ Oct 05, 2018

Kristine Book

★★★★★ Aug 10, 2018

I love going here. It's easy to make an appointment and the dental hygienists are very professional and most important very friendly. I never have any issues! Staff does a fantastic job welcoming patients.

Lisa Renee

★★★ Jul 30, 2018

This office has good hygentists, and Dr. Mike is very nice. However, good luck getting past their AWFUL receptionist. (Alaina. ) She is very rude, makes rude comments and does not return messages in a timely manner. This has been on going for 2 years. Today I am done. I will find a dentist with a more professional staff.

Mindy Berardi

★★★★★ Jul 20, 2018

All of our family visits Midwest Dental. We have for years. Our Sons basically have been going there since they have been in school. The Staff is so kind, caring, and very professional. The office is clean. We've had no problems making appointments. They explain all the procedures very thoroughly, and even make the experiences there for smaller children as much as possible. I remember they gave my Son a pair of sunglasses to wear one time because he thought the lights were to bright in his eyes when he was laying back in the chair getting his teeth cleaned. I would certainly recommend them without a doubt, and have to co workers of mine. They like going here as well.

Vanessa Henderson

★★★★★ Jun 11, 2018

Shelbi Raymond

★★★★★ May 23, 2018

Seriously love this place. My husband & I both go here and very much enjoy it! You guys are so great ??

Elisa Hodges

★★★★★ May 09, 2018

My first visit was excellent. My follow up visit with Dr. Connelley for 5 cavities was excellent, too!! Was out of there way ahead of schedule and perfect work.

Audrey Starkey

★★★★★ Mar 29, 2018

Due to a physical illness, my teeth are "dying," and need extracted and dentures put in. All the staff treated me with passion, and Dr. Connelly spent a long time explaining why it is imperative to get it done now, and how dentures will change my life. I left with a summary of expenses and a better understanding of why this happened when I had taken care of my teeth.

Lyndsy Quanstrom

★★★★★ Mar 04, 2018

I'm new to this office but we had excellent service. They were great with my 4 year old and myself. I scheduled many appointments in the future to further our business with them.

Deb Wolf

★★★★★ Mar 02, 2018

Dr. Connolly is awesome! At my last cleaning, he noticed that I needed a filling and recommended it be taken care of before it was painful. Thank you!

William Homel

★★★★★ Feb 01, 2018

We have been going here for years. Sarah and Carla are both great hygienists. On my last visit, Dr. Connolly found a tooth that should be extracted. I had a million questions and he took a lot of extra time to answer and discuss options in detail. He did this more than one time. The team at Midwest were very helpful.

Peggy No last name

★ Dec 12, 2017

The receptionist is rude she spoke to others me she had an attitude I won’t be going back there no more She need to learn how to work with public

Vicki Gilliland

★★★★★ Nov 29, 2017

I have gone here for years (many years with Dr Burge) Everyone is very professional and very friendly. I haven’t needed anything other than cleaning for a long time. I have continued to come here because of Sarah, she is the best!

sonja huddleston

★★★★★ Sep 14, 2017

PAMELA HAYES

★★★★★ Sep 05, 2017

Have been going here for many years (when Dr. Burge was still practicing). Have always had a very pleasant experience. Sarah always takes good care of me, and the dental assistants are the best. Dr. Lentz is a new addition to the staff, and he is wonderful! He explained everything he was doing, and made sure I was comfortable at all times. I would definitely recommend this practice to everyone.

Corey Wolfe

★★★★★ Jun 16, 2017

I hadn't been to the dentist in 20 years. They took care of me. Walked me through each step. They cleaned my teeth. Just had 2 fillings done in about 20 minutes. Very attentive to detail in their work and taking care of their patients. I also really like their email and text reminders for my appointments. I highly recommend them!

William Foster

★★★★ May 05, 2017

The staff and Dr.s are always friendly and have taken excellent care of my dental care needs and those of my wife.

IceBlue112

★★★★★ Dec 21, 2016

Friendly staff and professional care. Office is up to date and so are the tools and equipment.

Chris Goodwin

★★★★★ Dec 03, 2016

Friendly as always and quick. Have been going to them for the last 10 years or so and always enjoy the process (as far as going to the dentist goes).

Chelsey Campbell

★ Dec 01, 2016

I didn't even go in there! I called, no answer so I left a message they called back quick which was good BUT whoever the woman was that called me back was rude! Acted like it was a big deal to call me back, or answer my questions. Then when I tell her nevermind she just hung up. No, have a nice day or anything. I'm sorry but if you hate your job that much go somewhere else. I feel bad for whoever goes to this place. And as I read the other reviews I'm surprised its even still open. Ya'll need to lose your tudes and give BETTER CUSTOMER SERVICE because you lack that skill.

Lauri Pfeiffer

★★★★★ Aug 30, 2016

Brooke Blahnik

★★★★★ Aug 28, 2016

Always receive awesome service by Carla and Dr. Lucy! I drive a half an hour for an appointment and pass a dozen other dentist offices but I like this one so it's worth the drive!

S Math

★★★★★ May 16, 2016

Our experience at Midwest Dental Pekin, IL has always been excellent in every way. Highly recommend the professional staff. Very friendly and caring!

Mark Smith

★★★★ May 15, 2016

Sarah is a very good dental hygienists! I have been going to her for years. I still make the 35 minute drive to see Sarah.

Kimberly Prunty

★★★★★ Apr 27, 2016

This was my 1st time going to Midwest Dental & they made me feel valued and as if I had been a patient for years ?

Dana Campbell

★★★★★ Oct 16, 2015

They gave me great service since day one, ,I am happy to tell people that, and I have been asked, friendly, busy place as they are booked , I'd recommend to Anyone, Steve C.

kathy kindred

★★★★★ Sep 16, 2015

My husband and I have been going to Midwest Dental for quite some time. Dr. Burge was our first dentist. He retired and then Dr. Opis took over. I have always had an enjoyable visit. Everyone is very friendly and willing to answer all questions. I highly recommend Midwest Dental. If you are afraid of dentists, have know fear. Midwest Dental will make you feel very comfortable. I rate you +++++++++++

Lisa Bower

★★★★★ Mar 17, 2015

I was there yesterday and I had to get 2 teeth pulled. Dr. Lucy is AWESOME and so is her crew. They are always so friendly and they like to joke around which is right up my alley. I will never change dentist. Love Midwest Dental!!!

Jeff Kern

★★★★★ Feb 11, 2015

I've been going here for several years, first with Dr. Burge, and since he has retired I've seen Dr. Opris. Everyone there is awesome, I highly recommend them.