HOURS
Open today:
Mon: 8:00 AM – 6:00 PM
Tue: 8:00 AM – 6:00 PM
Wed: 8:00 AM – 5:00 PM
Thu: 8:00 AM – 5:00 PM
Fri: 8:00 AM – 2:00 PM
PATIENT REVIEWS
Pontiac, IL Google Reviews
519 North Plum St
Pontiac, IL
Elizabeth Woods
★★★★★ Sep 22, 2023
Elizabeth Uphoff
★★★ Aug 31, 2023
Do not like Colgate. I guess free!
Lynnette Mundschenk
★★★★★ Jul 27, 2023
Glen Verdun
★★★★★ Jul 18, 2023
Alli Perkins
★★★★★ Jun 21, 2023
The staff was amazingly friendly. They were thorough and explained everything in a way I could understand.
Amanda Stipp
★★★★★ Jun 21, 2023
Unfortunately I had to have a crown and was skeptical after a previous experience. Dr Bess did a fantastic job with no issues. Thanks!
Joe Bartnik
★★★★★ Jun 16, 2023
Marge Redd
★★★★★ Jun 14, 2023
Always a good experience! Very kind and friendly staff, and Dr Bess is the absolute best! Never any complaints, we are so very glad that this office was recommended to us! We highly recommend Midwest Dental!
sandy obrakta
★★★★★ Apr 27, 2023
My husband and I have had great experiences here! Dr Bess is fabulous, love Angie and Blanca and the business office ladies!! All around great office… usually someone is great at an office and you find others who are not, but here, everyone is kind, compassionate and helpful!! Julie was very kind and considerate with 35 years of experience!!
Randel Yoder
★★★★★ Apr 26, 2023
Jennifer leonard
★★★★★ Apr 13, 2023
Very friendly and made my son comfortable during procedure will definitely recommend!
Amy Pfeifer
★★★★★ Apr 12, 2023
I have had major dental work done and I have been very happy with the results. Dr Gray and his staff are fantastic.
john scott
★★★★★ Apr 01, 2023
All I can say is that everyone was awesome the nurses and the doctor were great they made a painful experience bearable and the person taking insurance info did a great job can't tell you how much I appreciate everything thank you
Gene Ercolino
★ Mar 15, 2023
Not in the business of dentistry it's dentures or leave. Empathy Compassion Understanding removed from the practice it's just do what we tell you and empty your pockets. Been treated better buying a 99¢ hamburger.
Donald Melvin III
★★★★★ Mar 09, 2023
Very friendly. Took the time to explain everything very well.
Jeanette Bennett
★★★★★ Mar 02, 2023
I love going here.. the staff is always friendly and kind and caring. Dr Bess is great.!! I've geen going here for over 10yrs.
Kacie Hogan
★★★★★ Mar 02, 2023
Andrew McCabe
★★★★★ Feb 28, 2023
Very good service from the Midwest Dental team. My wait was short and the procedure was quick and painless!
Jacob Sibert
★★★★ Feb 22, 2023
Zebbie Reed
★★★★★ Feb 18, 2023
Marvin Mack
★★★★★ Feb 08, 2023
Staff are friendly. Knowledgeable. Dr. Is professional friendly and most importantly painless as possible.
Artemio Orozco
★★★★★ Feb 02, 2023
Very professional experience. You can tell they care about there patients.
CHARLES PACHECO
★★★★★ Feb 02, 2023
Dr Grey is really good and patient for an old cranky guy like myself
Kurt Gerdes
★★★★★ Jan 29, 2023
Professional service given with great care!
David Mehall
★★★★★ Jan 22, 2023
Angie did excellent work cleaning my teeth and Dr Bess conducted a great checkup
Mary Schmidgall
★★★★★ Jan 14, 2023
Dr.Bess, is so kind. Everyone that I came into contact with was so incredibly caring. Thank you all for taking such good care of me.
Tammy Stevenson
★★★★★ Jan 04, 2023
Got right in for an emergency situation. Everyone was great.
Carsyn Stipp
★★★★★ Dec 28, 2022
Richard S
★★★★★ Dec 28, 2022
Dr. Bess is amazing. The dental Hygienists are amazing and the front staff are amazing. Have been coming here almost my entire life. Thought when Dr. Day left I would be hard pressed to find a dentist of his caliber but Dr. Bess is a remarkable replacement.
Cyrus Wildman
★★★★★ Dec 20, 2022
Carol Winters
★ Dec 10, 2022
This office is in flux. Dentists are let go and patients quit frequently. Dr. B. is young and in inexperienced. I have never had such a painful treatment anywhere in my life. I asked her to stop the treatment and she did not. Find a dentist who truly cares about your treatment. Staff will lie to cover up their mistakes.
Mike Brown
★★★★★ Nov 24, 2022
Midwest Dental is very friendly and honest with all your dental work needs. Highly recommend Dr. Gray to new patients or anyone really. He’s very friendly, honest, and respectful to everyone!
Roger Mckee
★★★★★ Oct 27, 2022
Bryan Palmer
★ Oct 12, 2022
I had an estimate of $265.60 over two appt's. I signed papers for $132.80 both days right before the treatment. Typically you pay that amount after the service. Their computers were down and later I am miraculously charged $360. I went in to talk with them and they acknowledged that I signed off on those amounts and even showed me the two sheets I signed, but charged me the $360 anyways. Evidently price can change its all just estimates even when they tell you this is your price today, service is completed and they do exactly what they quoted and the prices change after the service with no additional work being done. Bait and switch stay far away.
SteigGators
★★★★★ Sep 28, 2022
I had to get two molar teeth pulled north on the left side of my mouth. One on top, one on bottom. I’m not usually nervous about going to the dentist, but knowing this was going to be pretty painful, I was. The assistant made me feel relaxed. She just made small talk and made sure I was ok before we started. The dentist came in and explained exact my what she was gonna do. Made sure my mouth was plenty numb before she started pulling the teeth. They explained to me what I should do with the medicine they prescribed and what I should eat for the first 24 hours. All in all it was a good experience. I will definitely be keeping them as my main dentist.
S Schreib
★★★★★ Sep 20, 2022
Dr. Bess and her staff are amazing! I highly recommend them.
Valerie Taylor
★★★★★ Sep 10, 2022
Mike Francis
★★★★★ Sep 01, 2022
eiltsfab5
★★★★★ Sep 01, 2022
The staff at the counter were welcoming and professional. The hygienist & Dr Gray were great as well.
Twyla Hertz
★★★★★ Aug 26, 2022
Joanna Milashoski
★ Aug 20, 2022
I went to the Pontiac office. I was taken back to a room and told to sit in dental chair. The tech immediately started taking X-rays. Then the dr came in and told me she would pull two teeth that day. The tech told me they do not offer a payment plan and I would have to pay over $800. that same day because my insurance wouldn’t cover all of the charges. I left the office with my teeth hurting. I couldn’t afford that payment on that day. Needless to say I couldn’t get my teeth fixed. They were not helpful at all.
Ashley Bahler
★★★★★ Aug 05, 2022
Great experience like usual! Dr Bess & Blanca are always so kind. Nancy was helpful with getting my insurance eligibility checked. I really like this office and would definitely recommend.
Dan Lowery
★★★★★ Jun 29, 2022
Very friendly atmosphere. Great job of explaining any issues and explaining insurance coverage and costs.
David Krominga
★★★★★ Jun 22, 2022
Brigette Salke
★★★★★ Jun 11, 2022
Thank you at Midwest dental. For you excellent service and care.
Matt Leigh
★ Jun 04, 2022
Was lied to about billing procedure and charged extra because of it!!!
Randy Freeman
★★★★★ May 24, 2022
GREAT EXPERIENCE!
Anthony Mikolajczak
★★★★★ May 24, 2022
Amelia
★ May 23, 2022
very rough cleaning my teeth and not very friendly
chris colman
★ May 18, 2022
Left my fiancee hanging crying in pain because we didn't have 400$ to pull one tooth on us at that very moment. Wouldn't take payments or anything. We could've covered 70$ that day and had the rest next day but nope. We also explained the antibiotics she was on was making it worse and she needed something more aggressive if they were gonna send her home in pain but they prescribed her the same antibiotics that were making it worse. They don't care about people only paychecks. We went to Dr. Jordan two days later and had the toothed pulled for half the amount and they are also oral surgeons so you'll never be referred out to someone else like at Midwest.
David W. Kennedy
★★★★★ May 14, 2022
Had a problem tooth. Was able to get a first available appointment. Quickly into the chair. Dr. arrived shortly. But not before being made comfortable and all necessary business conducted by his assistant. So bad canal on a bottom molar. Dr. Gray went over all options. They made the necessary referral paperwork for a specialist that takes care of old failed root canals. Then I left with a prescription for antibiotics. Top notch. Very pleased.
Aaron Garcia
★★★★★ May 14, 2022
James Borchers
★ May 12, 2022
Brett Runyon
★★★★★ May 06, 2022
Can bring a bright smile even on a cloudy day... lol
Chris Nielsen
★★★★★ Apr 28, 2022
For having 2 teeth pulled out they did great ?
Jennifer Tuley
★★★ Apr 13, 2022
Roger Kuchenmeister
★★★★ Apr 13, 2022
the visit was good. I'M TIRED OF MASKS. THEY REQUIRE ONE, but receptionist had her nose exposed, kind of a double standard.
Angie Zehr
★★★★ Mar 22, 2022
I had a chipped tooth on one of my back teeth. I went in expecting to get a crown, but after x-rays were done it was a tooth that already had a filling and it was discovered that I had decay within the tooth, not leaving me with the option of a crown, I was disappointed to have to lose a tooth, but after Dr Bess explained to me that a crown was not feasible, I believe she was trying to save me the cost of a crown that probably would not have last. An extraction is never fun, but she explained everything she was doing, and I had full confidence in her. I would say if you are looking for a dentist, you can be confident in selecting Midwest Dental.
Karl Holohan
★★★★★ Mar 15, 2022
Been going here for lots of years on and off. Today with new Dr Gray was Outstanding!! He gave me a very in depth exam, and his recommended move forward was honest and exactly what I needed to know. Everyone in office was very nice and happy and made you feel totally at ease!! Thank you, See ya soon!!!
Lindsay B
★★★★★ Mar 15, 2022
Becky Shoemaker
★★★★★ Mar 11, 2022
I couldn't have asked for a better experience for my 88 year old mother's first visit to Midwest Dental. Dr. Bess, and every member of the staff we encountered, was kind, patient, helpful, and professional. I felt confident in the advice/treatment we received and would definitely recommend this dental office.
Pat Lawson
★★★★★ Dec 21, 2021
Nicole Gourley
★★★★★ Nov 27, 2021
Dr. Gray is amazing, he is very reassuring if you have anxiety about dentists. The hygienists and office staff are all wonderful. I'd recommend Midwest to anyone looking for a dentist.
Kayla Garcia
★ Nov 17, 2021
My significant other had an extraction done at this office because he was travelling for work and could not feasibly get to his normal office...today not even a month after the extraction he had to return for follow up due to significant pain at the extraction site. He was told that they left behind some root tips in the extraction site and they "didn't want to cause any more damage to the area than they already have" so they referred him to an Oral Surgeon. Not only is this a complication due to their inability to do a complete and thorough extraction, he was charged an EXTRA $121 today for them to do nothing more than update an x-ray and a limited oral exam of their sub-par dentistry. Now I myself work in a private dental practice , we would never take on an extraction we didn't feel 100% confident we could do well, and we NEVER charge patients for follow up care, especially when they are having pain or a potential complication. 10/10 WOULD NOT RECOMMEND.
Katie Foster
★★★★★ Nov 17, 2021
Amazing people, definitely make you feel comfortable when anxious and just a great company!
Susan Lucia
★★★★★ Nov 09, 2021
Shaye Goff
★★★★★ Nov 02, 2021
Dr. Gray is the BEST! I came in today with what I thought was a cavity but it was just a stain that he smoothed out real quick for FREE ? I was in and out in 10 minutes! ??????????
Tina Carmichael
★★★★★ Oct 24, 2021
These ladies were gentle & thorough. No pressure from "upselling" unnecessary products & services, which is so common, these days. I look forward to my next appointment. Thanks Midwest Dental!
Shirley Platt
★★★★★ Oct 21, 2021
Lou Rinaldi
★★★★★ Oct 06, 2021
good people, good work.
Raj Shrivastav
★★★★★ Sep 15, 2021
Christopher Clark
★★★★★ Sep 08, 2021
Quick friendly service!
Doug McCoy
★★★★★ Aug 11, 2021
Ryan Crowley
★★★★★ Aug 04, 2021
I’ve been going to this office for several years, and have always been impressed! The front office staff is amazing to work with, and the hygienists and dentists are great!
Dan Faust - Glory Days
★★★★★ May 26, 2021
Julie Dawson is an awesome Dental Hygienist. She has been cleaning my teeth for years. She never causes any pain. The dentists are all gentle and careful too. I actually look forward to going to Midwest Dental.
Dawn Carter
★★★★★ Apr 29, 2021
Midwest Dental has served my family for the past 3 years. I've tried other Dental offices in and around Pontiac for my family, this has been the easiest dental office to get in for appointments I've ever been to into for appointments. Dr. Bess and Dr. Gray are amazing! My Son has disabilities and they always do their best to make sure he is comfortable. The Hygienist /*Assistants are all very knowledgeable and of the highest quality, I know... *I've had this job before! (C) The front office staff and billing department is always right on, pays attention to detail, fast, and courteous. I would suggest Midwest Dental to any family and friend.
Carol Brooks
★★★★★ Apr 06, 2021
Teri Roudebush
★★★★★ Mar 24, 2021
Carol Seeman did an amazing job cleaning my teeth and Dr Gray was very kind and gentle during the exam. He took his time and answered my questions about an upcoming procedure. Definitely will come back!
Jane Wiebers
★★★★★ Mar 16, 2021
I appreciate the extra care taken during these times of COVID. The staff is always friendly and helpful and I love my hygienist, Carol, and Dr. Bess!
Jennifer Erickson
★★★★★ Jan 14, 2021
Dr. Nadah Tlemat worked extremely fast an was always making sure I wasn't in pain. The staff was extremly helpful and so nice. There gonna be my regular dentist from now on.
Diane Johns
★★★★★ Jan 13, 2021
Great job by Julie Dawson and Dr Gray. Excellent service by the whole staff!!
Nathan Joerndt
★★★★★ Jan 08, 2021
the staff at Midwest dental do a very very very good job and they know how to take care of their patients!!!! that's the tooth the whole tooth and nothing but the tooth!!!!!!!!!!!!!!
Janice Winge
★★★★★ Dec 18, 2020
Lisa Tyler
★★★★★ Dec 08, 2020
BillieJo Metroz
★★★★★ Dec 08, 2020
My Dentist Dr Angela Bess & her assistant Jill were absolutely amazing. They both set my dental fears at ease and made me 100% comfortable. Because of them I am looking forward to my next visit. It has taken me almost 50 years to find a dentist and I have finally found one for good!!! Cant thank them enough!!
Matthew Milhauser
★★★★★ Nov 30, 2020
Scheduling was very easy and cleaning was done well and without any issues. Easy process even with new safety protocols in place.
David Blair
★★★★★ Oct 18, 2020
Christopher Lauschke
★★★★★ Sep 01, 2020
My visit was wonderful. First I had a cleaning, Angie was very thorough and gentle. I got a little scolding for not flossing, but that was well deserved. After that Dr Gray did stage two of my dental implant. He and Bria were also great. Never had any pain or discomfort, and they explained everything in real time so I wasn’t caught off guard. Excellent dental office!!!
Theresa Christopher
★★★★★ Aug 19, 2020
My daughter had all 4 wisdom teeth removed 1 1/2 weeks ago by Dr Gray. It was amazing. She did wonderful. It was a better experience and healing process than the rest of our family who have had it done in Bloomington. I highly recommend Dr Gray. If your insurance is accepted at Midwest it also makes it more affordable.
Dan Rutledge
★★★★★ Aug 11, 2020
Great and friendly people.
Bill Lynch
★★★★★ Jul 22, 2020
Tabatha Held
★★★★ Jun 09, 2020
It was my first time going to this facility. Staff and Dr’s were amazing and so welcoming. I give this 4 stars because I had my appointment when they just opened back up from the Covid-19. They are charging each patient $12 for “their” PPE. Not your own. I had my own mask on prior to walking in for my appointment. I personally did not agree to that. Every establishment should provide their own PPE. Taking money from people whom have been on hard times also during this pandemic do not need to pay another charge. This is my own opinion.
Rhonda Eilts
★★★★★ Mar 06, 2020
My first visit to Midwest Dental in Pontiac, IL was so appreciated! Angie was phenomenal and kept me informed every step of the way through my teeth cleaning and x-rays. Dr. Brandon Gray was very courteous and professional as well. Great first visit! Thank you so much!
Rebecca Curry
★★★★★ Feb 27, 2020
Everyone from the front desk staff on back to Dr. Gray has made dentist visits a positive experience for our family! They took our allergies very seriously and went above and beyond to ensure safety. My children are already asking when they *get* to go back to the dentist. I call that a win!
Rh Buttry
★★★★★ Feb 26, 2020
Ijams Homestead
★★★★★ Feb 18, 2020
Love how honest everyone was about the situation with my broken tooth and gave me a referral to have further work done. Thank you so much.
Mike Dawson
★★★★★ Feb 12, 2020
Craig King
★ Jan 31, 2020
I wouldn't recommend this place .Dr. Bess said I needed 11 extractions and 2 partials to replace the teeth which I totally had no problem with. She told me to go to an oral surgeon but I had another Dentist that would remove the teeth which would be much less expensive however she told me if I was to go to that dentist to pull the teeth she wouldn't make my partials. I don't understand if she can't pull the teeth why she would care where I go to have them pulled. All I can figure must get a kickback from the oral surgeon..Anyway got it all done by another dentist who didn't care where I got them pulled.
Jason Davis
★★★★★ Jan 22, 2020
Kim Steidinger
★★★★★ Jan 16, 2020
Dr Bess is wonderful, she is very kind and caring. She did an awesome job always letting me know what she was doing next. Very pleased with my teeth. All the staff are very professional and helpful.
John Roemer
★★★★★ Jan 15, 2020
Have always had a good experience at Midwest be it 7 yrs ago or yesterday. The staff is very friendly, helpful, knowledgable and thoughtful.
Bash Borger
★★★★★ Jan 08, 2020
Susan McMullen
★★★★★ Dec 18, 2019
Always a good visit!
Desirae Lowry
★★★★★ Dec 13, 2019
Dr.Grey was very polite, and super fast at teeth extraction! I'm definitely going back !
Peggy Barrett
★★★★★ Nov 26, 2019
I'm very happy with Dr. Bess!
Carrie Lemerand
★★★★★ Nov 12, 2019
C B
★ Nov 08, 2019
I work in customer service. I understand bad days and the effect rude customers can have on a persons day. Therefore, I take care to be a completely considerate person when dealing with other customer service workers. In spite of this, I can honestly say this was the worst experience I’ve ever had at a dentist office. Don’t go see Dr. gray. I am so glad I decided to go somewhere else instead of let this guy rip my teeth out of my head. He didn’t seem to care at all about what he was doing and was visibly annoyed with me for who knows what the entire conversation. Acted like he’d rather be anywhere else and was rude enough to make the assistant who was previously very talkative go completely quiet throughout the rest of the consultation which he wasn’t even there for. Just up and walked away when I told him I’d rather have a referral than let him take my teeth out, which is what I said when I called the receptionist to set up the appointment. So bad.
Susan Doolin
★★★★★ Oct 16, 2019
Everyone was very professional, helpful and kind. All the staff work great together. You can tell everyone likes to work there.
Brady Bier
★★★★★ Sep 09, 2019
Thank Julie and the gang. Had a blast as usual.
Jeremy Dockery
★★★★★ Jun 20, 2019
Dr biss is amazing great dentist to go to
corey Foster
★ May 21, 2019
I heard really great things about Midwest dental and Dr Day being an amazing dentist, unfortunately when I booked an appointment I was greeted with a doctor Gray I’ve never meet such an arrogant dentist, he likes to chastise his patient, and talk to them like their children. While getting a procedure was told to raise my hand if I needed a moment and when I followed his instructions he proceeded to snap on me for doing what I was told to do. So do I follow your instructions or do I not?? He didn’t seem to treat his assistants very well either. With this experience even though I’ve moved away farther from my original dentist I’m going to return to them. My advice to anyone is schedule your appointments with Dr Day he is definitely the dentist to see there sorry we didn’t get to meet!
Judy Gragert
★★★★★ May 01, 2019
I always have a great experience at Midwest Dental. Since Dr. Jordan left I have been seeing Dr. Gray. He is excellent in explaining everything he does and makes sure you are comfortable during the procedure. His assistant staff is great also. I would highly recommend Midwest Dental AND Dr. Gray!!
Stephanie Arduini
★★★★★ Apr 30, 2019
Always have great service friendly employees. Really know what they are doing
Laura Williamson
★★★★★ Apr 25, 2019
I want to say that the front office staff make the visit to the dentist a better experience. I am greeted by name with a smile and when I leave they are very accommodating with my schedule for my next appointment. Thank you to Teri, Kari, Jennifer and Nancy for all your hard work!
Gerald Buckler
★★★★★ Mar 22, 2019
The whole staff are wonderful at Midwest. I met Dr. Gray for the first time and I am happy to have him in the care of my teeth. Midwest has been caring for my teeth now for almost 20 years and I have never experienced any problems with their service. Dr. Gray.... welcome aboard....
Stephanie Schertz
★★ Mar 06, 2019
UPDATE: I was seen by my endodontist yesterday 3/5/19...the problem was quickly identified and I was immediately treated with a root canal. The procedure was done on the “virgin” tooth that Dr. Gray at Midwest Dental was so kind to point out had nothing wrong with it. Thank you again Dr. Gray, due to your exemplary X-ray reading abilities and failure to assist me, I endured unnecessary pain for nearly a week before my issue could be resolved. For the record, there happened to be a space between the root, gum line and tooth enamel allowing exposure of dentin and encroachment of salivary bacteria causing inflammation and mild necrosis to the pulp. I guess sometimes you need to be more then just booksmart.
David Longstreet
★★★★★ Feb 14, 2019
Called yesterday with a bad toothache. They were able to get me in on short notice and Dr. Gray was awesome. Everyone there was friendly.
Mich Zilla 90!!
★ Feb 01, 2019
Zero tolerance for children, referred me somewhere else and still charged us after the dr gave up after 30sec. Dr only cares about speed. Disappointing.
Jamie Gibson
★★★★★ Jan 09, 2019
let's just start by saying... I am a huge coward when it comes to the dentist, haven't been in some time. From the time I walked in to the time I walked out I was treated very friendly and professionally, have another appointment next week and I am sure it will be the same
Brenda Hale
★★★★★ Nov 13, 2018
This was my first visit snd everyone in this office is friendly, helpful and thorough. I am so glad I found them! I no longer dread going to the dentist.
Tricia
★★★★★ Oct 01, 2018
I would definitely recommend Dr. Bess, she made me very comfortable and I am a baby at the dentist. She personally called me when I had a question, was very patient and reassuring.
Paula Krischel
★★★★★ Jun 22, 2018
Dr. Day is exceptional. He has been very patient with me during my nerve wrecking state of mind, while dealing with my first root canal. I would recommend Midwest Dental to anyone who is looking for dental work.
Leslie Ramirez
★ Jun 12, 2018
Mediocre dentistry at best. Never able to get an appointment and the dental hygienist are extremely rough. Don't waste your time here, find another dentist.
Barbara Immke
★★★★★ May 18, 2018
I had problems with a former crown. The dr took care of it right away. Jill is fantastic in there. She should be a dentist
Douglas Swartz
★★★★★ Apr 12, 2018
Think the world of Dr. Day and his work! Carol always does a great job. Thanks
Brent Harms
★★★★★ Jan 03, 2018
Been going there for years and have nothing but wonderful things to say about them!
dan gillman
★★★★★ Nov 18, 2017
As usual Julie was great with my cleaning appointment. As always right on time.
Michael Byrns
★★★★★ May 22, 2017
Good work, fair price. Fixed my kids cap for free even though it was done by another dentist. Twice. And they seem able to use the insurance tricks to avoid me paying more than I need to. So often we see a good healthcare provider hobbled by a bad front office that can't play the stupid insurance game. These folks do it right for me at least, and in my own home town. Gracias!~
Patti Jonland
★★★★★ Apr 28, 2017
Awesome staff from the time you walk in the door until the time you leave. Nothing but excellent care.
Jackie Rever
★★★★★ Mar 31, 2017
My husband and I both had a wonderful experience here. As new patients we found the perfect place for our dental needs. Everyone made us feel like we had been going here forever. I can honestly say I enjoyed the checkup and cleaning , which is a first for me after 60 years. Dr. Day explained dental issues that no dentist had ever explained to me before. Needless to say we will staying with Midwest Dental.
Russell McCulley
★★★★★ Mar 16, 2017
Been going to Pontiac office since the 1970's. I'm 67 yr old, they have taken care of Cavities, Crown, & cleaning all those years. I Drive from Minonk, customer focus feels great.
Marjorie Hazim
★★★★★ Jan 26, 2017
I moved to Pontiac from Crest Hill. For awhile I would drive back and forth from Crest Hill for my dental appointments. After awhile it just got to be too much. I found Midwest Dental and I have been very happy. There is staff is very professional. Dr. Day is my Dentist and Julie Dawson is my dental hygienist. They take the time to explain things. Thanks!
Mark Heil
★★★★★ Dec 05, 2016
Not looking forward to coming into the dentist to have a broken tooth looked at I have to say that I was very happy with choosing Midwest Dental. This was my first visit and I will be back as a regular now for sure on all routine and dental work. Dr Lentz and his assistant Gretchen really eased my mind and talked me through every detail of what they were going to do. They made me feel comfortable and calm in a very uncomfortable situation for me. My recovery has been great and I will recommend Midwest Dental to anyone that I talk to for sure. Thank you for being so good to me while I was being such a big baby.
Jerry Ripley
★★★★★ Mar 16, 2016
I have the great misfortune of having less than ideal genetics for good teeth. Subsequently, I have had more than my fair share of dental work. The crew at Midwest Dental, from reception to check-out are fantastic! Dr. Smitha Bhandary is the best! Typically I am difficult to get numb, but she is very accurate, keeps you pain-free, and the anesthetic is starting to wear off as you leave the office. I am so sorry, as I have forgotten their names, but her tech and hygienist are excellent also! They are both great at what they do and the whole gang is genuinely pleasant to be with. I'm not a huge fan of getting my teeth worked over, but when I need too, I wouldn't want anyone else to do the task!
Angela Prawl
★★★★★ Jul 08, 2015
We were looking for a local dentist as we had moved to the area in the last year and it was time for check ups. Midwest Dental staff took all the information for our family of 5 over the phone and was able to get us appointments right away. Two of my girls were seen the same day! Once we arrived the reception staff were super friendly and we were seen very quickly with hardly any wait. The staff and dentist answered all my questions and were just great with my younger daughters! I highly recommend this office!
Meet Our Doctors
Services
We are trained in the latest advances in dental treatment and are empowered to focus on the best care for you and your family. Our services include:
- Preventive Care
- Oral Cancer Screenings
- Cosmetic Dentistry
- Whitening
- Veneers
- Dentures
- Restorative Care
- Fillings
- Crowns
- Bridges
- Children's Dentistry
- Dentistry for seniors
- Periodontal care
- Tooth extractions
- Sleep Apnea
- Root Canal Treatment
- Essential Smile Plan
PATIENT REVIEWS
Pontiac, IL Google Reviews
519 North Plum St
Pontiac, IL
Elizabeth Woods
★★★★★ Sep 22, 2023
Elizabeth Uphoff
★★★ Aug 31, 2023
Do not like Colgate. I guess free!
Lynnette Mundschenk
★★★★★ Jul 27, 2023
Glen Verdun
★★★★★ Jul 18, 2023
Alli Perkins
★★★★★ Jun 21, 2023
The staff was amazingly friendly. They were thorough and explained everything in a way I could understand.
Amanda Stipp
★★★★★ Jun 21, 2023
Unfortunately I had to have a crown and was skeptical after a previous experience. Dr Bess did a fantastic job with no issues. Thanks!
Joe Bartnik
★★★★★ Jun 16, 2023
Marge Redd
★★★★★ Jun 14, 2023
Always a good experience! Very kind and friendly staff, and Dr Bess is the absolute best! Never any complaints, we are so very glad that this office was recommended to us! We highly recommend Midwest Dental!
sandy obrakta
★★★★★ Apr 27, 2023
My husband and I have had great experiences here! Dr Bess is fabulous, love Angie and Blanca and the business office ladies!! All around great office… usually someone is great at an office and you find others who are not, but here, everyone is kind, compassionate and helpful!! Julie was very kind and considerate with 35 years of experience!!
Randel Yoder
★★★★★ Apr 26, 2023
Jennifer leonard
★★★★★ Apr 13, 2023
Very friendly and made my son comfortable during procedure will definitely recommend!
Amy Pfeifer
★★★★★ Apr 12, 2023
I have had major dental work done and I have been very happy with the results. Dr Gray and his staff are fantastic.
john scott
★★★★★ Apr 01, 2023
All I can say is that everyone was awesome the nurses and the doctor were great they made a painful experience bearable and the person taking insurance info did a great job can't tell you how much I appreciate everything thank you
Gene Ercolino
★ Mar 15, 2023
Not in the business of dentistry it's dentures or leave. Empathy Compassion Understanding removed from the practice it's just do what we tell you and empty your pockets. Been treated better buying a 99¢ hamburger.
Donald Melvin III
★★★★★ Mar 09, 2023
Very friendly. Took the time to explain everything very well.
Jeanette Bennett
★★★★★ Mar 02, 2023
I love going here.. the staff is always friendly and kind and caring. Dr Bess is great.!! I've geen going here for over 10yrs.
Kacie Hogan
★★★★★ Mar 02, 2023
Andrew McCabe
★★★★★ Feb 28, 2023
Very good service from the Midwest Dental team. My wait was short and the procedure was quick and painless!
Jacob Sibert
★★★★ Feb 22, 2023
Zebbie Reed
★★★★★ Feb 18, 2023
Marvin Mack
★★★★★ Feb 08, 2023
Staff are friendly. Knowledgeable. Dr. Is professional friendly and most importantly painless as possible.
Artemio Orozco
★★★★★ Feb 02, 2023
Very professional experience. You can tell they care about there patients.
CHARLES PACHECO
★★★★★ Feb 02, 2023
Dr Grey is really good and patient for an old cranky guy like myself
Kurt Gerdes
★★★★★ Jan 29, 2023
Professional service given with great care!
David Mehall
★★★★★ Jan 22, 2023
Angie did excellent work cleaning my teeth and Dr Bess conducted a great checkup
Mary Schmidgall
★★★★★ Jan 14, 2023
Dr.Bess, is so kind. Everyone that I came into contact with was so incredibly caring. Thank you all for taking such good care of me.
Tammy Stevenson
★★★★★ Jan 04, 2023
Got right in for an emergency situation. Everyone was great.
Carsyn Stipp
★★★★★ Dec 28, 2022
Richard S
★★★★★ Dec 28, 2022
Dr. Bess is amazing. The dental Hygienists are amazing and the front staff are amazing. Have been coming here almost my entire life. Thought when Dr. Day left I would be hard pressed to find a dentist of his caliber but Dr. Bess is a remarkable replacement.
Cyrus Wildman
★★★★★ Dec 20, 2022
Carol Winters
★ Dec 10, 2022
This office is in flux. Dentists are let go and patients quit frequently. Dr. B. is young and in inexperienced. I have never had such a painful treatment anywhere in my life. I asked her to stop the treatment and she did not. Find a dentist who truly cares about your treatment. Staff will lie to cover up their mistakes.
Mike Brown
★★★★★ Nov 24, 2022
Midwest Dental is very friendly and honest with all your dental work needs. Highly recommend Dr. Gray to new patients or anyone really. He’s very friendly, honest, and respectful to everyone!
Roger Mckee
★★★★★ Oct 27, 2022
Bryan Palmer
★ Oct 12, 2022
I had an estimate of $265.60 over two appt's. I signed papers for $132.80 both days right before the treatment. Typically you pay that amount after the service. Their computers were down and later I am miraculously charged $360. I went in to talk with them and they acknowledged that I signed off on those amounts and even showed me the two sheets I signed, but charged me the $360 anyways. Evidently price can change its all just estimates even when they tell you this is your price today, service is completed and they do exactly what they quoted and the prices change after the service with no additional work being done. Bait and switch stay far away.
SteigGators
★★★★★ Sep 28, 2022
I had to get two molar teeth pulled north on the left side of my mouth. One on top, one on bottom. I’m not usually nervous about going to the dentist, but knowing this was going to be pretty painful, I was. The assistant made me feel relaxed. She just made small talk and made sure I was ok before we started. The dentist came in and explained exact my what she was gonna do. Made sure my mouth was plenty numb before she started pulling the teeth. They explained to me what I should do with the medicine they prescribed and what I should eat for the first 24 hours. All in all it was a good experience. I will definitely be keeping them as my main dentist.
S Schreib
★★★★★ Sep 20, 2022
Dr. Bess and her staff are amazing! I highly recommend them.
Valerie Taylor
★★★★★ Sep 10, 2022
Mike Francis
★★★★★ Sep 01, 2022
eiltsfab5
★★★★★ Sep 01, 2022
The staff at the counter were welcoming and professional. The hygienist & Dr Gray were great as well.
Twyla Hertz
★★★★★ Aug 26, 2022
Joanna Milashoski
★ Aug 20, 2022
I went to the Pontiac office. I was taken back to a room and told to sit in dental chair. The tech immediately started taking X-rays. Then the dr came in and told me she would pull two teeth that day. The tech told me they do not offer a payment plan and I would have to pay over $800. that same day because my insurance wouldn’t cover all of the charges. I left the office with my teeth hurting. I couldn’t afford that payment on that day. Needless to say I couldn’t get my teeth fixed. They were not helpful at all.
Ashley Bahler
★★★★★ Aug 05, 2022
Great experience like usual! Dr Bess & Blanca are always so kind. Nancy was helpful with getting my insurance eligibility checked. I really like this office and would definitely recommend.
Dan Lowery
★★★★★ Jun 29, 2022
Very friendly atmosphere. Great job of explaining any issues and explaining insurance coverage and costs.
David Krominga
★★★★★ Jun 22, 2022
Brigette Salke
★★★★★ Jun 11, 2022
Thank you at Midwest dental. For you excellent service and care.
Matt Leigh
★ Jun 04, 2022
Was lied to about billing procedure and charged extra because of it!!!
Randy Freeman
★★★★★ May 24, 2022
GREAT EXPERIENCE!
Anthony Mikolajczak
★★★★★ May 24, 2022
Amelia
★ May 23, 2022
very rough cleaning my teeth and not very friendly
chris colman
★ May 18, 2022
Left my fiancee hanging crying in pain because we didn't have 400$ to pull one tooth on us at that very moment. Wouldn't take payments or anything. We could've covered 70$ that day and had the rest next day but nope. We also explained the antibiotics she was on was making it worse and she needed something more aggressive if they were gonna send her home in pain but they prescribed her the same antibiotics that were making it worse. They don't care about people only paychecks. We went to Dr. Jordan two days later and had the toothed pulled for half the amount and they are also oral surgeons so you'll never be referred out to someone else like at Midwest.
David W. Kennedy
★★★★★ May 14, 2022
Had a problem tooth. Was able to get a first available appointment. Quickly into the chair. Dr. arrived shortly. But not before being made comfortable and all necessary business conducted by his assistant. So bad canal on a bottom molar. Dr. Gray went over all options. They made the necessary referral paperwork for a specialist that takes care of old failed root canals. Then I left with a prescription for antibiotics. Top notch. Very pleased.
Aaron Garcia
★★★★★ May 14, 2022
James Borchers
★ May 12, 2022
Brett Runyon
★★★★★ May 06, 2022
Can bring a bright smile even on a cloudy day... lol
Chris Nielsen
★★★★★ Apr 28, 2022
For having 2 teeth pulled out they did great ?
Jennifer Tuley
★★★ Apr 13, 2022
Roger Kuchenmeister
★★★★ Apr 13, 2022
the visit was good. I'M TIRED OF MASKS. THEY REQUIRE ONE, but receptionist had her nose exposed, kind of a double standard.
Angie Zehr
★★★★ Mar 22, 2022
I had a chipped tooth on one of my back teeth. I went in expecting to get a crown, but after x-rays were done it was a tooth that already had a filling and it was discovered that I had decay within the tooth, not leaving me with the option of a crown, I was disappointed to have to lose a tooth, but after Dr Bess explained to me that a crown was not feasible, I believe she was trying to save me the cost of a crown that probably would not have last. An extraction is never fun, but she explained everything she was doing, and I had full confidence in her. I would say if you are looking for a dentist, you can be confident in selecting Midwest Dental.
Karl Holohan
★★★★★ Mar 15, 2022
Been going here for lots of years on and off. Today with new Dr Gray was Outstanding!! He gave me a very in depth exam, and his recommended move forward was honest and exactly what I needed to know. Everyone in office was very nice and happy and made you feel totally at ease!! Thank you, See ya soon!!!
Lindsay B
★★★★★ Mar 15, 2022
Becky Shoemaker
★★★★★ Mar 11, 2022
I couldn't have asked for a better experience for my 88 year old mother's first visit to Midwest Dental. Dr. Bess, and every member of the staff we encountered, was kind, patient, helpful, and professional. I felt confident in the advice/treatment we received and would definitely recommend this dental office.
Pat Lawson
★★★★★ Dec 21, 2021
Nicole Gourley
★★★★★ Nov 27, 2021
Dr. Gray is amazing, he is very reassuring if you have anxiety about dentists. The hygienists and office staff are all wonderful. I'd recommend Midwest to anyone looking for a dentist.
Kayla Garcia
★ Nov 17, 2021
My significant other had an extraction done at this office because he was travelling for work and could not feasibly get to his normal office...today not even a month after the extraction he had to return for follow up due to significant pain at the extraction site. He was told that they left behind some root tips in the extraction site and they "didn't want to cause any more damage to the area than they already have" so they referred him to an Oral Surgeon. Not only is this a complication due to their inability to do a complete and thorough extraction, he was charged an EXTRA $121 today for them to do nothing more than update an x-ray and a limited oral exam of their sub-par dentistry. Now I myself work in a private dental practice , we would never take on an extraction we didn't feel 100% confident we could do well, and we NEVER charge patients for follow up care, especially when they are having pain or a potential complication. 10/10 WOULD NOT RECOMMEND.
Katie Foster
★★★★★ Nov 17, 2021
Amazing people, definitely make you feel comfortable when anxious and just a great company!
Susan Lucia
★★★★★ Nov 09, 2021
Shaye Goff
★★★★★ Nov 02, 2021
Dr. Gray is the BEST! I came in today with what I thought was a cavity but it was just a stain that he smoothed out real quick for FREE ? I was in and out in 10 minutes! ??????????
Tina Carmichael
★★★★★ Oct 24, 2021
These ladies were gentle & thorough. No pressure from "upselling" unnecessary products & services, which is so common, these days. I look forward to my next appointment. Thanks Midwest Dental!
Shirley Platt
★★★★★ Oct 21, 2021
Lou Rinaldi
★★★★★ Oct 06, 2021
good people, good work.
Raj Shrivastav
★★★★★ Sep 15, 2021
Christopher Clark
★★★★★ Sep 08, 2021
Quick friendly service!
Doug McCoy
★★★★★ Aug 11, 2021
Ryan Crowley
★★★★★ Aug 04, 2021
I’ve been going to this office for several years, and have always been impressed! The front office staff is amazing to work with, and the hygienists and dentists are great!
Dan Faust - Glory Days
★★★★★ May 26, 2021
Julie Dawson is an awesome Dental Hygienist. She has been cleaning my teeth for years. She never causes any pain. The dentists are all gentle and careful too. I actually look forward to going to Midwest Dental.
Dawn Carter
★★★★★ Apr 29, 2021
Midwest Dental has served my family for the past 3 years. I've tried other Dental offices in and around Pontiac for my family, this has been the easiest dental office to get in for appointments I've ever been to into for appointments. Dr. Bess and Dr. Gray are amazing! My Son has disabilities and they always do their best to make sure he is comfortable. The Hygienist /*Assistants are all very knowledgeable and of the highest quality, I know... *I've had this job before! (C) The front office staff and billing department is always right on, pays attention to detail, fast, and courteous. I would suggest Midwest Dental to any family and friend.
Carol Brooks
★★★★★ Apr 06, 2021
Teri Roudebush
★★★★★ Mar 24, 2021
Carol Seeman did an amazing job cleaning my teeth and Dr Gray was very kind and gentle during the exam. He took his time and answered my questions about an upcoming procedure. Definitely will come back!
Jane Wiebers
★★★★★ Mar 16, 2021
I appreciate the extra care taken during these times of COVID. The staff is always friendly and helpful and I love my hygienist, Carol, and Dr. Bess!
Jennifer Erickson
★★★★★ Jan 14, 2021
Dr. Nadah Tlemat worked extremely fast an was always making sure I wasn't in pain. The staff was extremly helpful and so nice. There gonna be my regular dentist from now on.
Diane Johns
★★★★★ Jan 13, 2021
Great job by Julie Dawson and Dr Gray. Excellent service by the whole staff!!
Nathan Joerndt
★★★★★ Jan 08, 2021
the staff at Midwest dental do a very very very good job and they know how to take care of their patients!!!! that's the tooth the whole tooth and nothing but the tooth!!!!!!!!!!!!!!
Janice Winge
★★★★★ Dec 18, 2020
Lisa Tyler
★★★★★ Dec 08, 2020
BillieJo Metroz
★★★★★ Dec 08, 2020
My Dentist Dr Angela Bess & her assistant Jill were absolutely amazing. They both set my dental fears at ease and made me 100% comfortable. Because of them I am looking forward to my next visit. It has taken me almost 50 years to find a dentist and I have finally found one for good!!! Cant thank them enough!!
Matthew Milhauser
★★★★★ Nov 30, 2020
Scheduling was very easy and cleaning was done well and without any issues. Easy process even with new safety protocols in place.
David Blair
★★★★★ Oct 18, 2020
Christopher Lauschke
★★★★★ Sep 01, 2020
My visit was wonderful. First I had a cleaning, Angie was very thorough and gentle. I got a little scolding for not flossing, but that was well deserved. After that Dr Gray did stage two of my dental implant. He and Bria were also great. Never had any pain or discomfort, and they explained everything in real time so I wasn’t caught off guard. Excellent dental office!!!
Theresa Christopher
★★★★★ Aug 19, 2020
My daughter had all 4 wisdom teeth removed 1 1/2 weeks ago by Dr Gray. It was amazing. She did wonderful. It was a better experience and healing process than the rest of our family who have had it done in Bloomington. I highly recommend Dr Gray. If your insurance is accepted at Midwest it also makes it more affordable.
Dan Rutledge
★★★★★ Aug 11, 2020
Great and friendly people.
Bill Lynch
★★★★★ Jul 22, 2020
Tabatha Held
★★★★ Jun 09, 2020
It was my first time going to this facility. Staff and Dr’s were amazing and so welcoming. I give this 4 stars because I had my appointment when they just opened back up from the Covid-19. They are charging each patient $12 for “their” PPE. Not your own. I had my own mask on prior to walking in for my appointment. I personally did not agree to that. Every establishment should provide their own PPE. Taking money from people whom have been on hard times also during this pandemic do not need to pay another charge. This is my own opinion.
Rhonda Eilts
★★★★★ Mar 06, 2020
My first visit to Midwest Dental in Pontiac, IL was so appreciated! Angie was phenomenal and kept me informed every step of the way through my teeth cleaning and x-rays. Dr. Brandon Gray was very courteous and professional as well. Great first visit! Thank you so much!
Rebecca Curry
★★★★★ Feb 27, 2020
Everyone from the front desk staff on back to Dr. Gray has made dentist visits a positive experience for our family! They took our allergies very seriously and went above and beyond to ensure safety. My children are already asking when they *get* to go back to the dentist. I call that a win!
Rh Buttry
★★★★★ Feb 26, 2020
Ijams Homestead
★★★★★ Feb 18, 2020
Love how honest everyone was about the situation with my broken tooth and gave me a referral to have further work done. Thank you so much.
Mike Dawson
★★★★★ Feb 12, 2020
Craig King
★ Jan 31, 2020
I wouldn't recommend this place .Dr. Bess said I needed 11 extractions and 2 partials to replace the teeth which I totally had no problem with. She told me to go to an oral surgeon but I had another Dentist that would remove the teeth which would be much less expensive however she told me if I was to go to that dentist to pull the teeth she wouldn't make my partials. I don't understand if she can't pull the teeth why she would care where I go to have them pulled. All I can figure must get a kickback from the oral surgeon..Anyway got it all done by another dentist who didn't care where I got them pulled.
Jason Davis
★★★★★ Jan 22, 2020
Kim Steidinger
★★★★★ Jan 16, 2020
Dr Bess is wonderful, she is very kind and caring. She did an awesome job always letting me know what she was doing next. Very pleased with my teeth. All the staff are very professional and helpful.
John Roemer
★★★★★ Jan 15, 2020
Have always had a good experience at Midwest be it 7 yrs ago or yesterday. The staff is very friendly, helpful, knowledgable and thoughtful.
Bash Borger
★★★★★ Jan 08, 2020
Susan McMullen
★★★★★ Dec 18, 2019
Always a good visit!
Desirae Lowry
★★★★★ Dec 13, 2019
Dr.Grey was very polite, and super fast at teeth extraction! I'm definitely going back !
Peggy Barrett
★★★★★ Nov 26, 2019
I'm very happy with Dr. Bess!
Carrie Lemerand
★★★★★ Nov 12, 2019
C B
★ Nov 08, 2019
I work in customer service. I understand bad days and the effect rude customers can have on a persons day. Therefore, I take care to be a completely considerate person when dealing with other customer service workers. In spite of this, I can honestly say this was the worst experience I’ve ever had at a dentist office. Don’t go see Dr. gray. I am so glad I decided to go somewhere else instead of let this guy rip my teeth out of my head. He didn’t seem to care at all about what he was doing and was visibly annoyed with me for who knows what the entire conversation. Acted like he’d rather be anywhere else and was rude enough to make the assistant who was previously very talkative go completely quiet throughout the rest of the consultation which he wasn’t even there for. Just up and walked away when I told him I’d rather have a referral than let him take my teeth out, which is what I said when I called the receptionist to set up the appointment. So bad.
Susan Doolin
★★★★★ Oct 16, 2019
Everyone was very professional, helpful and kind. All the staff work great together. You can tell everyone likes to work there.
Brady Bier
★★★★★ Sep 09, 2019
Thank Julie and the gang. Had a blast as usual.
Jeremy Dockery
★★★★★ Jun 20, 2019
Dr biss is amazing great dentist to go to
corey Foster
★ May 21, 2019
I heard really great things about Midwest dental and Dr Day being an amazing dentist, unfortunately when I booked an appointment I was greeted with a doctor Gray I’ve never meet such an arrogant dentist, he likes to chastise his patient, and talk to them like their children. While getting a procedure was told to raise my hand if I needed a moment and when I followed his instructions he proceeded to snap on me for doing what I was told to do. So do I follow your instructions or do I not?? He didn’t seem to treat his assistants very well either. With this experience even though I’ve moved away farther from my original dentist I’m going to return to them. My advice to anyone is schedule your appointments with Dr Day he is definitely the dentist to see there sorry we didn’t get to meet!
Judy Gragert
★★★★★ May 01, 2019
I always have a great experience at Midwest Dental. Since Dr. Jordan left I have been seeing Dr. Gray. He is excellent in explaining everything he does and makes sure you are comfortable during the procedure. His assistant staff is great also. I would highly recommend Midwest Dental AND Dr. Gray!!
Stephanie Arduini
★★★★★ Apr 30, 2019
Always have great service friendly employees. Really know what they are doing
Laura Williamson
★★★★★ Apr 25, 2019
I want to say that the front office staff make the visit to the dentist a better experience. I am greeted by name with a smile and when I leave they are very accommodating with my schedule for my next appointment. Thank you to Teri, Kari, Jennifer and Nancy for all your hard work!
Gerald Buckler
★★★★★ Mar 22, 2019
The whole staff are wonderful at Midwest. I met Dr. Gray for the first time and I am happy to have him in the care of my teeth. Midwest has been caring for my teeth now for almost 20 years and I have never experienced any problems with their service. Dr. Gray.... welcome aboard....
Stephanie Schertz
★★ Mar 06, 2019
UPDATE: I was seen by my endodontist yesterday 3/5/19...the problem was quickly identified and I was immediately treated with a root canal. The procedure was done on the “virgin” tooth that Dr. Gray at Midwest Dental was so kind to point out had nothing wrong with it. Thank you again Dr. Gray, due to your exemplary X-ray reading abilities and failure to assist me, I endured unnecessary pain for nearly a week before my issue could be resolved. For the record, there happened to be a space between the root, gum line and tooth enamel allowing exposure of dentin and encroachment of salivary bacteria causing inflammation and mild necrosis to the pulp. I guess sometimes you need to be more then just booksmart.
David Longstreet
★★★★★ Feb 14, 2019
Called yesterday with a bad toothache. They were able to get me in on short notice and Dr. Gray was awesome. Everyone there was friendly.
Mich Zilla 90!!
★ Feb 01, 2019
Zero tolerance for children, referred me somewhere else and still charged us after the dr gave up after 30sec. Dr only cares about speed. Disappointing.
Jamie Gibson
★★★★★ Jan 09, 2019
let's just start by saying... I am a huge coward when it comes to the dentist, haven't been in some time. From the time I walked in to the time I walked out I was treated very friendly and professionally, have another appointment next week and I am sure it will be the same
Brenda Hale
★★★★★ Nov 13, 2018
This was my first visit snd everyone in this office is friendly, helpful and thorough. I am so glad I found them! I no longer dread going to the dentist.
Tricia
★★★★★ Oct 01, 2018
I would definitely recommend Dr. Bess, she made me very comfortable and I am a baby at the dentist. She personally called me when I had a question, was very patient and reassuring.
Paula Krischel
★★★★★ Jun 22, 2018
Dr. Day is exceptional. He has been very patient with me during my nerve wrecking state of mind, while dealing with my first root canal. I would recommend Midwest Dental to anyone who is looking for dental work.
Leslie Ramirez
★ Jun 12, 2018
Mediocre dentistry at best. Never able to get an appointment and the dental hygienist are extremely rough. Don't waste your time here, find another dentist.
Barbara Immke
★★★★★ May 18, 2018
I had problems with a former crown. The dr took care of it right away. Jill is fantastic in there. She should be a dentist
Douglas Swartz
★★★★★ Apr 12, 2018
Think the world of Dr. Day and his work! Carol always does a great job. Thanks
Brent Harms
★★★★★ Jan 03, 2018
Been going there for years and have nothing but wonderful things to say about them!
dan gillman
★★★★★ Nov 18, 2017
As usual Julie was great with my cleaning appointment. As always right on time.
Michael Byrns
★★★★★ May 22, 2017
Good work, fair price. Fixed my kids cap for free even though it was done by another dentist. Twice. And they seem able to use the insurance tricks to avoid me paying more than I need to. So often we see a good healthcare provider hobbled by a bad front office that can't play the stupid insurance game. These folks do it right for me at least, and in my own home town. Gracias!~
Patti Jonland
★★★★★ Apr 28, 2017
Awesome staff from the time you walk in the door until the time you leave. Nothing but excellent care.
Jackie Rever
★★★★★ Mar 31, 2017
My husband and I both had a wonderful experience here. As new patients we found the perfect place for our dental needs. Everyone made us feel like we had been going here forever. I can honestly say I enjoyed the checkup and cleaning , which is a first for me after 60 years. Dr. Day explained dental issues that no dentist had ever explained to me before. Needless to say we will staying with Midwest Dental.
Russell McCulley
★★★★★ Mar 16, 2017
Been going to Pontiac office since the 1970's. I'm 67 yr old, they have taken care of Cavities, Crown, & cleaning all those years. I Drive from Minonk, customer focus feels great.
Marjorie Hazim
★★★★★ Jan 26, 2017
I moved to Pontiac from Crest Hill. For awhile I would drive back and forth from Crest Hill for my dental appointments. After awhile it just got to be too much. I found Midwest Dental and I have been very happy. There is staff is very professional. Dr. Day is my Dentist and Julie Dawson is my dental hygienist. They take the time to explain things. Thanks!
Mark Heil
★★★★★ Dec 05, 2016
Not looking forward to coming into the dentist to have a broken tooth looked at I have to say that I was very happy with choosing Midwest Dental. This was my first visit and I will be back as a regular now for sure on all routine and dental work. Dr Lentz and his assistant Gretchen really eased my mind and talked me through every detail of what they were going to do. They made me feel comfortable and calm in a very uncomfortable situation for me. My recovery has been great and I will recommend Midwest Dental to anyone that I talk to for sure. Thank you for being so good to me while I was being such a big baby.
Jerry Ripley
★★★★★ Mar 16, 2016
I have the great misfortune of having less than ideal genetics for good teeth. Subsequently, I have had more than my fair share of dental work. The crew at Midwest Dental, from reception to check-out are fantastic! Dr. Smitha Bhandary is the best! Typically I am difficult to get numb, but she is very accurate, keeps you pain-free, and the anesthetic is starting to wear off as you leave the office. I am so sorry, as I have forgotten their names, but her tech and hygienist are excellent also! They are both great at what they do and the whole gang is genuinely pleasant to be with. I'm not a huge fan of getting my teeth worked over, but when I need too, I wouldn't want anyone else to do the task!
Angela Prawl
★★★★★ Jul 08, 2015
We were looking for a local dentist as we had moved to the area in the last year and it was time for check ups. Midwest Dental staff took all the information for our family of 5 over the phone and was able to get us appointments right away. Two of my girls were seen the same day! Once we arrived the reception staff were super friendly and we were seen very quickly with hardly any wait. The staff and dentist answered all my questions and were just great with my younger daughters! I highly recommend this office!
Insurance
We accept a wide range of dental insurance plans, including plans from:
- Aetna – PPO
- Ameritas Dental
- Anthem – 300 Network
- Anthem – PPO
- Cigna -- DPPO
- Connection/GEHA
- Delta Dental – PPO
- Delta Dental – Premier
- DNoA – PPO
- Guardian – DHMO
- Humana
- MetLife
- Premier Dental Group
- SunLife/Assurant/DHA
- UCCI – ADDP/DOD
- UnitedHealthCare
This is not a comprehensive list, and is subject to change. Please contact your insurance provider to verify coverage and acceptance.
We Accept:
Payment Options
Dental Savings Plan
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Convenient Monthly Payment Plan
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