Midwest Dental
Sterling

No Name

★ Sep 22, 2023

This office is horrible. The staff is incredibly rude and unprofessional. Teeth were polished rather than cleaned and no exam of painful area was done just told they looked great. Staff was arguing and made me very uncomfortable. I regret ever coming here and worry that mine and my families teeth have not been properly cared for.

W Epperson

★★★★★ Jul 27, 2023

Shelly Bertolozzi

★★★★★ May 17, 2023

The dentist was very calming & informative. She offered a solution to an issue that's was never offered before. I am very pleased with her work.

DeAnna De Los Santos

★★★★★ May 16, 2023

Cheyenne did a great job cleaning my teeth. Very happy with the experience!

lisa wolf

★★★★★ May 04, 2023

They are very friendly and do very good job with their services and we’re able to get me in quickly

Mary Ordean

★★★★★ May 02, 2023

My daughter, previously needed to be admitted in to the hospital to have Dental procedures performed. This staff worked with daughter, calmed her anxiety. She now has her Dental work completed in the Dental office. She enjoys the staff and is even flossing without a fight. Wonderful experience.

Rodzell Freeman

★★★★★ Mar 22, 2023

I'M so appreciative of how NO-ONE was judgemental of my flaws. From the receptionist to the Dentist , EVERYBODY at Midwest Dental SMILE as they welcomed me in as A NEW patient , while indulging in warmth conversations on ever step WE will take for an BEAUTIFUL & HEALTH SMILE .

J Hall

★★★★★ Mar 12, 2023

Well I was going to go there but now that I've read these horrible reviews I've changed my mind

Renee Weed-Kuehl

★★★★ Mar 09, 2023

Rick Rajnowski (ski)

★★★★★ Jan 20, 2023

I had one of the first great experiences at the dentist ever. They are so professional and kind. I'm glad that I found this dentist. Midwest Dental is the best!!!!

Taffy Ramos

★ Jan 18, 2023

They lost my upper dentures on the last day I wouldn’t send my dog there I will never go back

Kaitlin Welker

★ Dec 21, 2022

Just left here for a simple cleaning with my gums pushed back so far they bled and a fat lip from the tool digging into my lip. The hygienist screamed in my ear the whole time talking to the people in the other room, not a word to me. and the wasn’t even seen by the doctor which is why I went in the first place because I have teeth that need filled. two appointments in and still don’t have them fixed or even an appointment to get them fixed. I’m only leaving a review because I know they read them because they were making fun of a former patients review when I walked in. Most painful and pointless cleaning I’ve ever had in my life and I’ve been regularly going to the dentist for 27 years.

Steven Miley

★★★★★ Dec 07, 2022

Friendly and very knowledgable staff.

Brian Babel

★★★★★ Nov 11, 2022

Betty Halgren

★★★★★ Oct 27, 2022

Had a good experience with the nurse and Dr Lyons. Am getting a tooth put on my implant.

Millie C

★ Oct 13, 2022

will never go here again.

Thomas Burkardt

★★★★★ Sep 30, 2022

Excellent care and personable attention!

Jonathon Stinson

★ Sep 22, 2022

I will never step foot in there again. I hope the staff enjoyed themselves. They basically only talked to each other and barely acknowledged my presence. Every part of the procedure was made unbearable right down to the staff's bedside manner or lack thereof. I wouldn't go there if you paid me. Lastly, their staff shouldn't have to make excuses for their employer. You bought cheap x-ray machines. I get that it was a cost-saving decision, but I wish the comfort of your customers was your primary concern. You should also make sure patients know what you're doing BEFORE you do it.

Blake Siglar

★★★★★ Sep 21, 2022

Midwest Dental was AWESOME ?. Heather was amazing in helping me understand what she was saying rather than speaking all doctor with me!! She made amazing recommendations and was just extraordinary!! Thank you!!

J Sh

★ Jun 03, 2022

This office has always had a revolving door of doctors but the rest of the staff used to be pretty consistent. The billing has always been awful and very delayed, however. But since mid 2021 when the doctor, the receptionist and the best hygienist left it got much worse. The new staff had no idea what's going on and now the office isn't open enough hours to accommodate regular patients. I never understand why clinics, etc are closed on fridays. That isn't convenient for the patient that's for sure. Won't go back there again. Haven't been there in well over a year and they just sent me a bill (that I did not receive before) "due upon receipt"--- what?? I don't think so!

Dennis Young

★★★★★ May 25, 2022

P Scott

★★★★★ May 20, 2022

Mary Jo Edge

★★★★★ Apr 23, 2022

Maria Garcia

★★★★★ Apr 12, 2022

Went in to have xrays and talk to dentist, 1st time going there amazing staff! They are the best, hope to use them again

Shelly Lemay

★★★★★ Mar 24, 2022

Very pleasant experience. Good customer service. Difficult to schedule appointments sometimes as they work limited hours and days per week.

Mary Saathoff

★ Mar 15, 2022

Tina Bacon

★★★★★ Jul 29, 2021

Gary Griffis

★★★★★ Jul 15, 2021

James Isenhart

★★★★★ Jun 30, 2021

Kelly Bruder

★★★★★ May 24, 2021

David Ruggles

★★★★ Mar 25, 2021

Sandra Castillo

★ Mar 08, 2021

Tried to make an appointment. They told me to go somewhere else. Im a pre-existing customer. Still baffled by it. This was few months back. Just got a mailer today to make an appointment. How Comical. ????

emtmedic33

★ Dec 21, 2020

Probably shouldn't be rude and laugh at a client when they call about an insecurity or issue they are having. Rudest staff ever. 10/10 would NOT recommend

Al Jr Johnson

★★★★★ Dec 09, 2020

Very knowledgeable and patient to explain causes, effect and procedures for dental care, including insurance and billing. COVID-19 Protection was extremely impressive. Never been a fan of Dentist, however this office and staff changed my thoughts, immediately upon arrival.

John Cavazos

★★★★★ Nov 06, 2020

Appointment was on time and COVID safety precautions taken.Staff was friendly, helpful and informative.

marc hohler

★★★★★ Aug 25, 2020

Needed an extraction i let go far to long. Never been there but call monday & appt on tuesday. Very friendly, professional, pain free no lip numbing process. I'll be back. Highly recommend.

Debra Knapp

★★★★★ Jun 24, 2020

Great cleaning!

Mario MENDEZ

★★★★★ Feb 27, 2020

I like the dental place. The staff workers are nice and make you feel homey. And the dentist she does excellent work on teeth. I would recommend her to anyone I knew. I'm glad I found my dentist to go to when I need a fixing in my mouth.

Featuredplayer

★★★★★ Feb 12, 2020

I really appreciate Amy AND can't thank her enough for the wonderful job she does cleaning my teeth. Her diligence rewards me with a Brite Smile every time.

Norma Nelson

★★★★★ Jan 30, 2020

Lisa Skaaland

★★★★★ Jan 28, 2020

I drive 40 minutes to be seen here and it's worth the trip. Each and every person is friendly and informative. They take great care of you and your teeth.?

Rebecca Mays

★★★★★ Dec 17, 2019

Brad Icenogle

★★★★★ Apr 11, 2019

Daniel Jones

★★★★★ Jun 18, 2018

Oh man !!! Miranda totally hooked me up !!! Along with being so beautiful she is good at what she does. Thank you and your staff for fixing me up so quickly. You are awesome

Hutchinson Carver

★★★★★ Apr 25, 2018

Rodney Sanders

★★★★★ Mar 14, 2018

The folks at Midwest Dental in Sterling are friendly, caring and helpful people. They answer questions patiently and offer advice when asked without preachy lectures.

Kayla Juarez

★★★★★ Jan 11, 2018

I have had a lot of visits to this facility in the past few months after not having been to a dentist in 4+ years. Dr. Foster is very knowledgeable, professional, personable, and keeps her patients comfort in mind while working.

Rodger VanAusdal

★★★★★ May 03, 2017

Love this place so far. I have fairly good teeth, in my opinion. And other dentist have told me this too. But other ones have 'strongly' suggested putting a crown on this tooth or that one. And many times suggested whitening. So far, I have not heard a thing here about either, crowns or whitening. I know they are all trying to make a living. But do what you do well like the kind folks here, and patients will come to you. Thanks.

Dan Roushia

★★★★★ Apr 11, 2017

Midwest Dental takes care of their customers. They have friendly, professional and caring staff.

Sandy Ready

★★★★★ Dec 30, 2016

EVERYONE there at Midwest Dental in Sterling, IL-----------so friendly, helpful, patient and cheerful. I actually found them because they accepted my Humana Advantage Plan with extra Dental added.

Sheryl Noble

★★★★★ Oct 25, 2016

Very kind staff and Dr. Will refer all friends and relatives to Midwest Dental

Brinda Winger

★★★★★ Sep 13, 2016

Midwest Dental is very professional, and always does a GREAT job. Their team is very friendly and personable. All of this makes going to the dentist a good experience. Dr. Montes is a wonderful dentist!!!

Sue Kindle

★ Jun 10, 2016

The staff and dentist at Midwest Dental is outstanding!

Donna Bean

★★★★★ Mar 18, 2015

I have had nothing but good experiences since I have been going to Midwest Dental, the people have all been very nice and very informative, they will help with all your needs whether your scared, in need of financial aid, or just need more directive on how to care for your teeth. They are always on the patients side and not just out to hit your pocket book. I would recommend them to anyone including small children.

James Eckburg

★★★★★ Mar 17, 2015

Jena, my dental hygenist, was very understanding of the reason for me since I had not been to a dentist for many years. She was very knowledgeable and worked very hard yet very easy to get my teeth cleaned of all the tarter build up from many years not being to a dentist. My only question I do not understand is with the office secretary. I have and presented the Humana plan that Midwest Dental everywhere accepts and many give at least a 20% discount on all work, since I do not have any other dental insurance but the office secretary told me I have to purchase their plan to get a discount. I do not understand why the Sterling office will not accept the Humana plan I have when the other Midwest Dentals in the area do.