Midwest Dental
Fitchburg

Eric Vincent

★★★★★ Jan 12, 2023

The office was very efficient with my intake as a new client, x-rays cleaning consultation, and I was out in an hour or less, conveniently located off of PD in Fitchburg for those that work or live there

Bev Helland

★★★★★ Jan 11, 2023

All staff were friendly and professional. Excellent service and good explanation of services recommended.

Brandon diego

★★★★★ Dec 06, 2022

I am so happy with this dental service! My teeth definitely required work and I'm so glad I came here. The entire process is quick, and the staff are very good.

Cindy Cotter

★★★★★ Dec 02, 2022

I'm very thankful the doctor alerted me to a problem with my thyroid! I have an appointment with my PCP to get it checked out. I don't recall any dentist checking my thyroid in the past so this is above the call of duty in my book. The hygienist was careful around my sensitive teeth which I greatly appreciate. I had another appointment to get a tooth drilled which is no fun at all. I had the best time joking with dentist and dental assistant. I didn't feel any pain and had some good laughs.

mary young

★★★★★ Oct 14, 2022

Shawn Luxton

★★★★★ Sep 26, 2022

The best dentist place all of them are amazing

Michae Korth

★★★★★ Aug 04, 2022

All staff were personable, professional, and communicated very well regarding procedures! A future appointment or options had my schedule in mind. I highly recommend them!

Alan Sheldon

★★★★ Apr 20, 2022

Danielle Yungen

★★★★★ Mar 26, 2022

Great staff and professional service! My kids love going there!

Myra Schink

★★★★★ Mar 22, 2022

Staff did everything they could to provide a comfortable experience; I really appreciate that!

Keora Wodka

★ Mar 04, 2022

Diana Rodriguez Flores

★★★★★ Mar 03, 2022

Taylor Gerdes

★★★★★ Feb 01, 2022

My daughters have been seen at Midwest Dental (in New Glarus initially, and now Fitchburg location) for several years now; and although it's only been routine visits/X-rays/cleanings/sealants applied, it's been a seamless endeavor each time. The staff is friendly, professional and accommodating. They make 'the scary dentist' not so scary.

Dave Peterson

★★ Jan 27, 2022

This is a franchise (vs. a private practice where the dentist is the owner). Do not count on having a long-term relationship (say 30 years) with a dentist at Midwest Dental. I went once. Good outcome. I was to monitor a certain are for problems and then revisit and discuss at my next appointment. However, “my” dentist had left the practice and the new guy had no idea what my special issue was (guess they do not maintain patient notes either…??) Hmmm…?? Bottom line: sure seems like I should be able to select the person to whom I entrust my dental care. Will not repeat.

Patricia Lahori

★★★★★ Jan 26, 2022

Ernesto Martinez

★★★★★ Dec 10, 2021

All staff were very friendly and I like how everything was explained throughout the whole process, I am very satisfied with the service.

Julie B.

★ Dec 02, 2021

I would give no stars if Possible. Contacted Office for a dental appointment almost two weeks ago online, naturally I thought they were busy. Gave the benefit of doubt. Following Wednesday called for an appointment and I was told my name was not in the system. Then she transfers me to voicemail and I leave a message with no return phone call. This is by far the worst experience I have ever had with a dental office. So unprofessional! I do not recommend this office.

Breeze Red

★★★★★ Oct 16, 2021

Staff and dentist were warm and personable. The office was clean and precautions were taken, so my children and I felt as safe as one can during this covid time.

Kimberly Traucins

★★★★★ Oct 14, 2021

Mallari was AWESOME... DR. Megan even better. I am TERRIFIED of the dentist after bad experiences in the past. I was put at ease almost from the beginning. Would recommend to people I don't even like! LOL

Patty Baker

★★★★★ Oct 13, 2021

Always friendly and supportive no matter what the issue, emergency or regular visit.

April Sun

★★★★★ Oct 07, 2021

I just had my 1st visit for teeth cleaning and new patient checkup. We moved to this area from west coast and the water is not as soft as before. My teeth has more stains. They did a very good job about teeth cleaning, fast and clean. Some clinics I experienced previously cannot finish teeth cleaning for one visit. They would ask you come back in a week. They billed the insurance twice. This didn't happen here because of the efficiency and quality of work. I appreciate the service and recommend to everyone.

Kim Bjork

★★★★★ Sep 21, 2021

Eric Mason

★★★★★ Aug 20, 2021

Lori Waters

★★★★★ Aug 19, 2021

Thomas Cook

★★★★ Aug 06, 2021

ADRIAN FERNANDO MURCIA MONJE

★★★★★ Aug 04, 2021

Es la mejor atención que he recibido en mucho tiempo, la doctora que hablas español es muy muy amable. Es muy profesional y cuidadosa. Ojalá hubieran más personas así en el mundo.

Beau Gotthardt

★★★★★ Jul 23, 2021

Rose Walker

★★★★★ Jul 01, 2021

Adolfo Camacho

★ Jun 30, 2021

Worst visit ever. We received a promotion for x ray and cleaning for $100, after the xray the dentist deny cleaning because according to her we need deep cleaning that cost $1500. We ended up doing the regular cleaning in another dentist and thankful our mouth it was not as bad as they claim. What a waste of time and money, hope they can be more honest next time and do the service that the promote.

Nicolas Camacho

★ Jun 30, 2021

Janette Shoemaker

★★★★★ Jun 25, 2021

Barbara Boustead

★★★★★ Jun 17, 2021

Erica Rowan

★★★★★ Jun 10, 2021

Amber Anderson

★★★★★ May 21, 2021

S Lux

★★★★★ May 12, 2021

jay simer

★★★★★ May 11, 2021

EVERYONE from receptionist to dentist were ALL very polite and accommodating. They were able to get me in for a urgent appointment when my dentist could not. I have now changed to Midwest Dental for ALL of my future dental needs.

Bob Cody

★★★★★ Apr 23, 2021

Marcia Bernhardt

★★★★★ Apr 21, 2021

Laura Flores

★★★★★ Mar 07, 2021

Dr Megan is the best!

Jacob Brandenburg

★★★★★ Feb 24, 2021

Dr. Megan is an amazing dentist; fun, professional, great conversationalist and always goes above and beyond. She has surrounded herself with an equally high quality staff and has helped me gain control of my dental health after not visiting a dentist for 7 years. Thanks for all you do!

Chad Gooderham

★★★★★ Feb 16, 2021

Kayla Phelps

★ Feb 10, 2021

There is little to no communication that happens at this office. They didn't do a gum health check or cavity check for the cleaning. They did not call to say that I wouldn't be seen by the actual dentist AT ALL or that she wouldn't even be in the office. They also pushed a $10 COVID fee without advance notice. Basically, expect to get subpar service and pay extra for it. Would not recommend. *edit* Went to a real dentist, who was actually in office. 8 cavities. 8! My husband has 3. We effectively had ZERO dental care for over 3 years! DO NOT GO HERE FOR YOUR OWN SAFETY.

Amanda Koszarek

★★★★★ Jan 27, 2021

My new dentist for sure! Amazing staff! They were super gentle during x-rays and cleaning. Made me feel comfortable, will definitely be returning!

David Ulma

★★★★★ Nov 19, 2020

Dr. Megan is absolutely fantastic! Conversational, funny, effervescent, disarming and absolutely painless! The staff are also friendly, and do make one feel completely at ease, explaining a procedure, offering a suggestion, or just being helpful in what ever way they can to make the dental office experience smooth sailing! Thanks!

Catie Oehler

★★★★★ Oct 28, 2020

I have pretty significant dentist anxiety and was really nervous to get back to it after a few years off going to the dentist. My dental hygenist, Maichee, was awesome, thorough, and gentle. Dr. Oldridge was also kind, funny, and informative. She gave me helpful tips going forward. I highly recommend this place! :) I even already made my next 6 appt which is not something I would normally do.

Kana Lee

★★★★★ Jul 27, 2020

Great staff, great service!!

K Baby

★★★★★ Jul 27, 2020

I absolutely love this office! The staff is so friendly and explains everything in detail! Hygiene always answers the questions I have! Highly recommend going here ! :)

Kate Sassorossi

★★★★★ Jun 05, 2020

You guys are the best. Thank you for always going above & beyond!!

Brittany Cobb

★★★★★ Feb 11, 2020

Best dentist office I’ve ever been to! My hygienist was so sweet and did a great job with my cleaning. The dentist was also friendly and gave me a lot of good information about my oral hygiene. The dentist even fixed my chipped front tooth and it looks great!! Thanks for the amazing service!

Nick Freitag

★★★★★ Jan 18, 2020

Steve Heusinger

★★★★★ Jan 10, 2020

Wonderful staff and much better than expected experience!! Applauds all around!!

Donna Mullaly

★★★★★ Jun 26, 2019

I had a tooth extracted and I appreciated the care and concern of Dr. Megan and the staff. It is never fun to have a tooth pulled but it was not an unpleasant experience thanks to Dr. Megan. I feel I was given thorough instructions about what to do in terms of care and what to watch for in case of problems. I love this dental office.

Cathie Brakke

★★★★★ Jan 16, 2019

Great experience -- have not been to the dentist in a long time. Everyone was kind helpful and a joy to be around!!!!

Kia L Conrad

★★★★★ Oct 24, 2018

Karen Cervantes

★★★★★ Oct 10, 2018

Such a great Dental office. They make you feel very comfortable and everyone is very nice. Always have had a great experience with something that could be scary. Highly recommended!!

Jeff St Arnauld

★★★★★ Oct 05, 2018

They are the best Dental Office ever. Period. They are my superhero's!

Tabatha Pinkston

★★★★★ Jul 18, 2018

The hygienist Alla, did a very thorough cleaning and Dr. Megan is very good at explaining any questions or concerns I had about my teeth.

Rachel Meyer

★★★★★ Jul 04, 2018

A great experience as always! The hygienist Alla was gentle but thorough. Dr Megan is friendly and takes the time to answer any questions and address any concerns you have! If you are looking for a new dentist I would definitely give them a call!

Daisy Christian

★★★★★ Jun 21, 2018

Excellent quality of service. Dr Oldridge made sure my dental implant issues were corrected and the problem was solved in a very timely manner. She and the staff are friendly and helpful at all times.

Nicole Booth

★★★★★ Jun 06, 2018

I had such an amazing experience here after not being at the dentist for a while! They were kind, funny, knowledgeable, and gentle with my teeth!! If anyone is looking for a new dentist, I would highly recommend going here :)

Brittney Spillner

★ May 15, 2018

Staffing is horrible, they changed my appt time a couple hours before the time of appt. They push for services and promise insurance will cover them. 4 months later I receive a bill because insurance did not cover it. They have been the most frustrating business to work with. I am posting this as a review of services in December so I hope to all who consider them that they have changed since then.

averywallace1

★★★★★ May 09, 2018

I have been coming to Midwest Dental in Fitchburg for years, and I have had nothing but great customer service and care. Everyone who works at this office is wonderful and so friendly! I never have any issues making appointments, and when I arrive for my appointment, the wait times are always short. I get very nervous at the dentist, but the staff is so accommodating and makes me feel so comfortable. Highly recommend!!

Greg McGuire

★ May 08, 2018

The dental Care is excellent, but getting an appointment is very difficult. I waited 6 months for a simple cleaning that was supposed to be every 3 months. They don't work Fridays, and book waaaaaay out.

Kiya Bear

★★★★★ Apr 20, 2018

Staff is great. Always very little wait time and good care.

1xx 2xx

★ Apr 19, 2018

Awful. Do not give these people your money.

Sarah Gubbins

★ Apr 19, 2018

Worst service I have ever experienced. 3 out of 4 scheduled appointments this year were cancelled because of their staffing issues THE DAY OF THE APPOINTMENT. It is only April. I would never recommend this office to anyone. Look elsewhere, this office is extremely unprofessional. I do not exaggerate when I say that this the worst experience I've ever had from any dental or medical office.

Emily Paulson

★★★★★ Mar 13, 2018

I’ve been going here on and off (with insurance changes) for two years or so and theyre always great when I come in. Every staff member I’ve interacted with is warm and kind and Dr Schuester is wonderful! I’ve gotten salesy vibes from other dentists and really don’t like that, but I’ve never had this kind of experience with Midwest Dental. Even their relief Dentist was fantastic when Dr S was unavailable.

Gabrielle Schneiderman

★★★★★ Nov 29, 2017

Everyone is very caring and kind! I felt well taken care of.

Chris Groce

★★★★★ Oct 17, 2017

Very friendly staff. Both the receptionist and my hygienist, Tera, were especially welcoming. My appointment started right when it was supposed to and my mouth feels clean without the soreness that I'm used to accompanying a dental cleaning. They were able to point out likely problem areas in the future and got me on track to avoid them becoming cavities. I've been here before and I'll certainly continue coming here for as long as I'm in the Madison area.

Sheng Vang

★★★★★ Oct 10, 2017

Midwest Dental in Fitchburg is amazing especially my hygienist Tera. I couldn’t have been more happy in finding a hygienist who cares about her patient in educating them about their oral hygiene. Extremely sweet! Any questions or concerns that I have, she’s able to answer them as best as she could (which she always does).

Susan Disch

★★★★★ Oct 01, 2017

I'm a new patient there and Danielle and Rachel as well as doctor Schuster are about the best people I have had in an office setting for dental! The office is fun and exciting! Most dental offices are stressful This dental office is very relaxing reassuring very kind and caring. Dental assistant Danielle and Rachel the front office girl is awesome! These two It's such a joy to go to this office !

Mike Loggie

★★★★★ Sep 13, 2017

I never write reviews for any products/services but believe this place deserves one. Midwest Dental's Fitchburg location has been the best experience I've had at a dentist office. The Receptionist who helps with scheduling is very friendly and knowledgeable. My Dental Hygienist was very professional and provided me with extra information on how to use my waterpic and other instruments at home to better help with some of my focus areas. Dr. Schuster immediately makes you feel welcomed and really took the time to get to know me and understand my situation (e.g. my general health, pain level, day to day eating habits and oral care). At the time I had not regularly visited a dentist and was slightly worried about being criticized for it but Dr. Schuster and her team were excellent in their communication on how they and I could help me with my oral care. I can't speak for all of Midwest Dental's locations but I highly recommend visiting the Fitchburg location.

Pam Druhan

★★★★★ Aug 29, 2017

Wonderful staff, using up-to-date technology and practices. I broke two teeth the day that Dr. Schuster was leaving for an anniversary trip with her husband. She fit me in for a temporary fix and scheduled me for an appointment for a permanent fix as soon as she gets back. You can't ask for better service than that!

Jannan Kosak

★★★★★ Aug 23, 2017

I have gone to Dr. Schuster for years, possibly about 20. I feel she is a very compassionate and caring dentist, I have a huge fear when it comes to having major dental work done and she has always understood and listened to me. The rest of the staff is wonderful as well.

Hilde Eliason

★★★★★ Jun 29, 2017

One of my very old crowns came off. She was able to cement the crown the same day I called in for an appointment. I am thankful for that. I also like the holistic approach they have. They always ask me about my recent health issues.

Todd Staffon

★★★★★ May 02, 2017

I am a new patient @ Midwest Dental. Dr. Shuster is a very pleasant and a compassionate dentist. She takes the time to listen and explains everything so I understand my dental treatment. The Hygienist, Tera, is very knowledgeable and very thorough with my cleaning.

Angela Moore

★ Apr 07, 2017

What a horrible place! The dentist is rude to patients & staff! I will not be coming back to this place and suggest to others to find another dentist!

Dana Hanson

★★★★★ Mar 14, 2017

I've been a patient here for many years and have always felt comfortable and secure in their treatment plans.

Andy S

★★★★★ Mar 08, 2017

I have been going here for over 5 years and love the attention and care I get from the staff. I have never been pressured to fix something or sold something like other dentists have. Dr. Schuster is wonderful and caring. Her dental skills are outstanding and she is up to date with practices. They really do care for you here, and remember you when you walk in. It is like "cheers" but only at a dentist office. I use to fear dentist visits until I started coming here.

Kyle (thesmallcheval)

★★★★★ Mar 15, 2016

I've been going here for years. They've always done a great job. They're quick and painless.

Sylvia Rausch

★★★★★ Mar 15, 2016

I started with Midwest Dental 3 and a half years ago when we moved back from Europe. Dr. Schuster and her staff have consistently been professional, friendly, punctual and accommodating. I especially appreciated the kindness they showed my mother-in-law who had dementia and was often confused and frightened. I had a fairly advanced case of periodontal disease, which Dr. Schuster not only treated, but cured. I no longer live in Fitchburg, but have continued to drive the extra distance to use Midwest Dental. To say that I am a loyal customer would be an understatement.