judith d

Had a wait before my appt time. Then was told short handed at front desk causing dental assitants to go out front and answer calls. Otherwise would have been 5 stars.

anonymous

Appointment went as expected, but I do feel at times they are somewhat condescending treating me like I am a child.

leann a

Prompt and excellent service.

michael a

Done ahead of schedule by starting earlier.

graci r

We were nervous to bring in our 2 year old as she can get a little crazy at times. Midwest Dental in Waverly, IA was perfect for my little girl. They were great at explaining everything that was going to happen next and engaging with my daughter. She loved her experience and talked about it all night!

anonymous

Very good doctor and everyone really nice.

michael h

prompt service, no waiting, courteous staff

krista b

The hygienist was wonderful, and the dentist was very pleasant!

dennis l

Been going there for years and I always have had a great experience

douglas s

I wish the Prevident tooth paste was covered by checkup dental insurance. No complaints with the Dr or Tech, very friendly.

anonymous

Very pleased. Had to wait longer than I liked, but everything was handled quickly and efficiently. Will definitely be back. Thanks

anonymous

Excellent service.

wes s

Good cleaning process and they get you in and out very quickly.

karen w

Everyone was very friendly and courteous. They answered all my questions. Also helpful with any needs.(ie) support for my neck, requeste for a drink of water.

melvin a

I had a chipped tooth and a problem with my denture. They got me in in a very timely manner and resolved my issues. I am very satisfied with their work.

anonymous

Superb in every respect!

cheryl m

Explained in detail info about my health. Very friendly.

anonymous

A smooth professional experience from start to finish.

anonymous

Quick and on time.

richard r

MY APPOINTMENT WAS A VERY POSITIVE EXPERIENCE, HAVING NO CAVITIES IS ALWAYS GOOD NEWS. THANK YOU.

theresa h

Very efficient and friendly.

renae h

It was a pleasant experience!

bill h

Tara Converse made me feel really comfortable while cleaning my teeth. I like holding the water aspirator in my left hand and using it whenever I felt a need. Thanks, Tara

sarah r

Had the most relaxed dental experience of my life with Tara! She is very gentle and kind. I will never go to another dental office!

brittany g

The staff at Midwest Dental Waverly is always so caring. For someone who dislikes going to the dentist, they make it much easier!

melvin a

Dr Maixner was the best,but my two visits since he left have been very positive.

dawn h

Very prompt and thorough. I could tell I had a new hygienist, but with experience I feel she will progress in her profession.

theresa m

Morgan is great!

krista b

The hygienist was very friendly and gentle with my cleaning, and the dentist was very pleasant!

donald b

competent caring proffessionals

anonymous

Everything was excellent.

dennis g

No waiting even though I came in a little early. Hygienist was friendly and very competent. Dentist also very friendly and did a thorough mouth exam. Very satisfied with visit.

janet m

Thank you for a great experience! Everything seemed modern and up-to-date! I appreciated the knowledge and professionalism of each person. Morgan, the hygienist, was excellent, telling me exactly what she was going to be doing. This was my first time to Midwest Dental and overall, it was superb ! The dentist was kind and knowledgeable, too, and I liked the gentleness. I do not especially like going to a dentist, but this was a good experience. I had a very favorable report from them about my teeth and t

patricia f

I have always been treated respectfully. Full explanations of what is going to happen have always been given along with an explanation of the results and what I can do to improve my own care.

madeline b

I appreciate that they told me how much insurance would pay and what the final bill would be.

eileen s

I WAS SO PLEASED WITH THE WORK THAT i HAD DO AND EVEN TO GET IN EARLY WAS GREAT!!!!!!

pamela s

Friendly, informative, thorough and efficient.

dennis l

Been going to this clinic for a number of years and will continue to go there. Very friendly and professional staff. Tanya is excellent and does a great job. Met Dr. Mueller, he is friendly and professional.

coleen b

Morgan does such a great job and is so personable.

anonymous

Dr. Horak is amazing with little children. My two year old daughter is precocious to say the least and he answered everyone of her random questions with ease. We feel comfortable taking our kids there and love the personal service we receive.

allison c

Such a friendly staff!

gary m

Polite, very flexible.

wes s

Very good cleaning

caroline e

My tooth extraction on June 4 went well. The cost was reasonable. I got in a week early and the aftercare instructions were both well explained by the hygienist and clearly written. I was also given an emergency number to call if needed.

abby c

Nice facility, friendly & experienced staff

andrew s

Great care by great people - Keep up the outstanding work!

margaret d

five Stars

gina w

I got in immediately when I had a problem, and my issue was handled very professionally and carefully

derica j

Love the service!

anonymous

I had a 6 month check-up this past week, Morgan and Dr Otto answered all my questions and showed concern for my comfort during the exam.

marleen w

Dr. Otto and his staff were able to see me the next day after my having chipped a front tooth (a rather large chip). He did a beautiful job repairing that tooth. You can't tell that I had messed that tooth up at all. Yeah! Thank you Marleen

lynn m

Excellent care. We especially appreciate the concern shown by the staff for my wife, who uses a wheelchair.

kevin m

Prompt and Professional

marcia c

People are so nice and Dr. Horak is very patient.

dennis y

Great experience! No complaints.

anonymous

Gina was great for cleaning my teeth. Dr. Horak is awesome

dawn h

Always get service. Tanya does a great job, very thorough and friendly!

anonymous

Friendly, caring atmosphere and excellent care!

karen a

Dr. Horak has brought new and innovative dentistry to the Waverly area. He is proactive about health of the mouth & teeth, and explains treatment options very well. His staff is helpful and friendly! A win/win situation! Karen Arns

dennis l

Always treated with respect. Been going there for years and have no reason for change

anonymous

They all seemed pleasant and professional.

anonymous

I came in as an "Emergency" patient due to my wisdom teeth coming in and being extremely painful. Dr. Otto was extremely professional and efficient! I haven't been to the dentist in years and was pretty scared, but Dr. Otto reassured me and took great care of me. I will absolutely recommend coming here to anyone who asks.

aimee l

I have really appreciated Dr. Otto's upbeat and friendly personality and he seems very detail oriented and knowledgeable!

melvin a

Everyone and everything met my expectations so far.

anonymous

Excellent, caring and professional

dennis g

Went in for replacement of small fillings in front teeth. Having work done on my teeth is not high on my fun list, but they were extremely efficient and got the job done as quickly as possible.

dennis p

Friendly from the receptionist, technician,and doctor. Very professional.

robert b

Staff is friendly, capable and professional

karen a

They worked me in same day. Very helpful!

anonymous

Came in for cleaning. Morgan was friendly and gentle during the cleaning. Dr. Horak was friendly, thorough and comprehensive. He explained things very well. I would definitely recommend Dr. Horak to anyone!

lori p

Very friendly & knowledgeable staff. As a new patient, I was able to set up an appointment very quickly .

anonymous

I had a great visit with Dr. Horak. The hygienist was gentle and efficient. Dr. Horak was very professional and pleasant. Will definitely go back for further care with him.

anonymous

Dr. Horak provided excellent care and was very thorough. He was very professional and kind.

amanda z

Everyone was running on time and provided a great experience through their excellent care

mark v

Straight forward conversation about treatment plan.

anonymous

Dr Otto replace a filling for me and made sure that I was comfortable during the procedure.

bill h

Dr. Otto is great. and his assistant Amber Evans is excellent also. Dr. Otto put a new crown on a molar. And Tanya did a good job of cleaning my teeth a week later. All were very friendly and professional. I would highly recommend Dr. Otto and his staff. Bill Hemmes

elizabeth l

I am usually terrified of anyone messing with my mouth, even a trained dentist. In my past history, the hygienists I have had were terribly mean. However, I love Midwest Dental. They treat you so well and have great service. My hygienist is friendly and remembers that I am scared, so she tells me what she is doing before she does it. The dentists are very competent and have you in and out in no time!

colton a

The Staff is Great

marcia c

I broke a tooth, got in the next day. Staff shuffled their lunches to help me out.

james l

I had a late morning situation that need prompt attention. A phone call resulted in a 1:30 appointment and the painless and efficient extraction. Everyone involved, from the receptionist to the dentist, was friendly, courteous and professional.

ashley t

Everyone here is great! They are very accommodating and helpful! I actually enjoyed being there while getting my teeth worked on!

yvonne b

The office is extremely clean and organized. All of the staff I encountered were very professional and still maintained a friendly atmosphere Dr Otto was great. He took the time to explain everything to me and was very concerned about my level of comfort at all times. This was my first visit, but I think I am going to like it here !!

anonymous

I HAD A POSITIVE EXPERIENCE WITH MORGAN AND DR. JORDAN.

carol w

Great professional work!!! Almost a fun experience!!

anonymous

I met with Dr. Otto and Morgan and the both were very nice and explained things very well. This was first time that I had an appointment with Dr. Otto and I again think he a good and thorough examination. The reception was also very polite.

emily k

I had the best experience I have ever had visiting the dentist office! Everyone was so kind and friendly! Great atmosphere, will definitely be referring my family and friends there!

dawn h

I had a great experience. Met Dr. Horak for the first time, he was very personable and caring. Tonya was my Hygienist and she was great too!

anonymous

Very professional, genial and thorough!

david l

thanks for getting me in quickly and efficiently. Your staff was wonderful to work with.

lyna m

The staff is always very personable and take time to do their job. Do what is best for me and my mouth. Thanks for doing your best work.

charles m

TONYA WAS QUICK AND EFFICIENT AND DR OTTO PERFORMED A THOROUGH EXAM

carol w

The two new dentists are very knowledgable, personable and professional. Dr Maixner was super and I am certain that level of care will continue.

juanita g

Great!

sheen l

New doctor is friendly and suggested helpful tips to prevent cavities. All staff is happy and welcoming

anonymous

I thought the staff do an excellent job of providing high quality service from the moment we walked into the office through our departure.

anonymous

Dr. Otto was very professional. I was very pleased with his work!!

dorothy w

Very pleasant and timely

dorothy w

It was a very pleasant (as dental appointments go) experience. My hygienist is excellent and one of the best I have ever had work on my teeth. Our new dentist, Doctor Ott, was extremely nice and easy to converse with. Am glad we had him.

anonymous

Prompt, friendly, professional service.

anonymous

I appreciate the patience you show my sibling. It would be nice to be able to speak directly to the dentist. I think any treatment plan discussions should be held in a private room, not at the front desk.

anonymous

Midwest Dental has a great, friendly atmosphere and the staff really takes the time to get to know you and make sure you are comfortable andd well taken care of.

theresa h

My visit was great!

coleen b

My dental assistant was fantastic. So personable and did a great job.

dennis p

Friendly receptionist as well as the technician that did my cleaning. Did not spend much time with the actual dentist, but didn't need to.

robert b

Great staff, very friendly and helpful .

jay c

Very positive.

sherrill b

Timely and efficient! Nice people!

donald b

Careful and deliberate services from all

ronald m

Patient-centered; thoroughly professional in every way. I've been a happy patient for three decades.