John Whiteker

★★★★★ Oct 10, 2019

Dr. Mitsch and the entire staff are excellent. I've been going here for over 20 years and have never had a bad experience. I love that porcelain crowns can be made in-house while you wait.

Rhonda Moback

★★★★★ Sep 20, 2019

20 years of great experiences!! Dr Mitsch is the best

Deborah J Hanna

★★★★★ Sep 11, 2019

Steve Seckman

★★★★★ Aug 16, 2019

Dr. Misch and his staff are the best dental professionals I have ever had the privilege of using for my dental care.

Kurt Wallrauch

★★★★★ Aug 15, 2019

Thanks for making the dental experience a brush with excellence!

Amber Johnson

★★ Jun 13, 2019

Went here in 2015-2016 for extensive dental work. Things were fantastic until one of the last couple times I decided to go, at which time I was actually yelled at/ chewed out by Dr. Mitsch for a question I, respectfully, asked. I was in tears in the chair with the treatment I received. I think I went for one more appointment after that and never returned because of the disgusting way I was treated. I received 3 root canals from him during that time- one on a dead tooth that had no feeling to it that I requested an extraction on but was told no, root canal instead, and 2 that he put large fillings in rather than crowns. Now today one of those filings fell out of my mouth. I called and was told they could get me in right away. Then I was called back and told nevermind, they would not see me because of a small balance on my account (that I wasn't even aware existed) that was sent to collections. I asked what the balance was and told them I could pay that today without issue. I was told no, that I had to call the collections agency and pay them before I would be seen. Considering this is not on my credit report, it is after 5PM, and I have absolutely no record of this collections, that would be pretty difficult to do. So, I'm here, in pain, likely will end up with infection before I can be seen by a new dentist next week. The only reason I'm giving this place more than one star is because the dental hygienists are phenomenal.

Sheri Stuart

★★★★★ Apr 10, 2019

We love Midwest Dental of Augusta!!!

Terri Rawlings

★★★★★ Mar 14, 2019

So excited to have such an honest, caring group of people taking care of me! I went in expecting a huge bill and came out with a manageable solution to my dental problem. Midwest Dental is the best!

Q Fyre

★★★★★ Feb 28, 2019

I have been attending Midwest Dental Augusta for my entire life. The staff is caring, comforting, and encouraging. I have had no problems with any cleaning or corrective action. I don't like the unkindness I have received from Louise. She has cancelled appointments without rescheduling when we have requested a reschedule. She has scheduled my family on separate days where we can only afford time to travel to the dentistry once every 6 months barring emergencies. And her tone is generally condesending. She is certainly the most uncomfortable aspect of the trip, and I have had fillings put in.

crystal lewis

★★★★★ Feb 26, 2019

I have been a patient of Dr. Paul Mitsch for over 10 years. Intilliay, I had a huge phobia when going to the dentist. I mean I was petrified from previous bad experiences with other dentists. Dr. Mitsch and his assistant April are nothing short of a miracle. Both of them worked with me for a long time in an attempt to decrease the anxiety. Paul Mitsch and his staff go way above the call of duty. They want you to feel comfortable and they truly empathize with you regarding your hang-ups. To sum it up. Because of the time, patience and outstanding work that they’ve provided me I can now say that I’m over the phobia and I would never go anywhere else. Dr. Mitsch saved my life, gave me hopes for the future and a magnificent new smile that I can finally be proud of. The people that make up this dental office care about their patients. I just cannot say enough good about all of them. Thank you Dr.Paul, April, Jocelyn, Mary and Louise. YOU GUYS ARE THE VERY BEST! Crystal Sawyer

Brett Wuthrich

★★★★★ Feb 25, 2019

Great service from staff and a very knowledgable dentist who also considers your wallet when helping you make decisions on what to do with your teeth.

Dr. Ruth Wickline

★★★★★ Feb 16, 2019

In my 70's years and multiple dentists, none are as caring as Dr. Mitsch. You can tell that dentistry is his passion. He is committed to excellence. He is the fastest and most knowledgeable dentist with exceptional work.

Larry Moore

★ Jan 08, 2019

It was hard to write this review because I think the people who work at Midwest are warm and friendly people with the best of intentions at heart. But I am not paying for a warm fuzzy when I make a dentist appointment. As it stands the work they said would be covered on my insurance was rejected which resulted in over 1000.00 in out of pocket expenses. The work that was done at Midwest has had to be removed and replaced under the care of a much more qualified service provider. Midwest refused to release my X-rays but promised to transfer them in the future to my next service provider. When the records were requested somehow the expensive X-rays I had paid for could no longer be found. Latter they misplaced my wife's records as well. People deserve to know honestly the kind of experience they could receive at a business. Just because you like someone doesn't mean you should leave them a fluffy review. If you like someone you give them honest feedback so they can improve. I hope things get better at Midwest. Unfortunately I can not trust them with my teeth, my financial security, or personal records. This review wasn't written out of anger, it is written out of tough love. The people who really care will be honest even though that sacrifice is rarely seen as a gift if the truth isn't what you want to hear.

Renee Stark

★★★★★ Nov 27, 2018

We have had our dental needs taken care of by Dr. Mitsch and his excellent staff for at least 15 years. We highly recommend them.

Nonya Bisness

★ Nov 19, 2018

Tonie Apel

★★★★★ Nov 09, 2018

Dr. Mitsch and the staff at Midwest Dental are wonderful! I've been going there for years and couldn't ask for any better care. They not only assist you with your dental needs but are compassionate and friendly.

Patricia Holmes

★★★★★ Oct 28, 2018

Judy Langhofer

★★★★★ Oct 21, 2018

susan peters

★★★★★ Sep 13, 2018

Shannon Whiteker

★★★★★ Sep 07, 2018

Sarah Taylor

★★★★★ Sep 05, 2018

Jaime is a great dental hygienist! She is gentle and efficient.

jesica tapia

★★★★★ Aug 12, 2018

I’ve been going to Dr. Mitch for several years.. he is second to none.. I have a horrible fear of the dentist and he is very calming and patient with me.. I will never choose another dentist.. his care for you during and after your appointment is the best in the state..

DTB 47

★★★★★ Aug 01, 2018

Roberta Dear

★★★★★ Jul 31, 2018

Great service by friendly people! Respect my philosophy on dental care. If it isn't broken, don't fix it!

Abe Deaver

★★★★★ Jul 20, 2018

Honest and fair! Dr. Mitsch has years of experience that can't be taught. He luckily caught problems with my kids' tonsils. Jamie and Vonda are fantastic hygienists.

Jill McGuire

★★★★★ Jul 04, 2018

Best Dentist ever. Absolutely love Dr Mitsch and the rest of the staff. Very accommodating with anything you need and he truly cares!!!

Richard Garvey

★★★★★ Jun 14, 2018

I want to state that for my age and health status, I made a fortunate decision to use Augusta Family Dentistry and Dr Mitsch for dental service. The result has been to keep my quality of life at its best. My last visit began with nervous anticipation. Dr. Mitsch chose a path that is the least discomfort and trauma. The quality of the visit has the most impact on my quality of life. Down the road there will be different and greater problems . In the meantime I get to proclaim a steady healthy status. Thanks!

Marcie Faust

★★ Jun 02, 2018

Very disappointed since Midwest dental took over. I have been a patient for about 30 years. I am disappointed by the change in hours. I don't like taking my child out of school to go to the dentist. Louise never remembers me and can never answer my questions. Joslin is always rude and disrespectful. I feel customer service is not her priority. Jamie is amazing. She is the only reason I have stayed.

Jamie McDonnell

★★★★★ May 28, 2018

Kaitlin Todd

★★★★★ May 04, 2018

I have been having some severe tooth pain and Dr. Mitch took the time to sit down with me and provide me with all of my options and help me weight them with my financial capabilities. He is a very kind man and was extremely concerned with my overall health!

Larry Burrows

★★★★★ May 03, 2018

I have been going to Dr Mitsch for over thirty years. He has always taken care of my dental needs in the best possible way. I have recommended him to my friends, his pricing is fair and his work is excellent. I will continue to go to him for all my dental needs.

Tamara Cook

★★★★★ May 02, 2018

Jamie Crum was amazing as usual!!!!

Jeremy Train

★★★★★ Mar 24, 2018

its.kayleyyy

★★★★★ Mar 09, 2018

Bonnie Thornburg

★★★★★ Dec 27, 2017

Dr.Mitsch and his staff are truly a Godsend! He is the best in his field! Professional, Knowledge, Wisdom and compassionate about his work and Patients care. I have lived with a fear of Dental work for most of my life. In the last 20 years Dr. MITSCH has gained my Trust and Respect! He has walked through some difficult dental issues with me and my husband and has always brought us through. God Bless you Dr. MITSCH and his AWESOME STAFF!!!!!!

Erik

★★★★ Dec 15, 2017

Darla Ingram

★★★★★ Dec 08, 2017

I love going to see Dr. Mitsch and dental work is something I loathe. His staff are very welcoming, calming and most helpful. I am always amazed at how painless and quickly issues get taken care of. Want a dentist and staff that care about you? Then go to Midwest dental! Thanks so much Dr. Mitsch and staff!

Nathan Hunt

★★★★★ Nov 18, 2017

This office has been nothing but helpful and kind. They work with you, they are affordable if you don’t have insurance, they genuinely care and they give you the best advice. 10/10 would recommend them, ESPECIALLY if you have a fear of the dentist - they make it easy, comfortable and constantly make sure how you’re doing. I wouldn’t trust anyone else for my dental work.

angela ray

★★★★★ Nov 11, 2017

Doug Goodwin

★★★★★ Oct 14, 2017

Kim Johnson

★★★★★ Sep 04, 2017

I Highly recommend Dr. Mitsch and his staff. Gentle, kind, professional.....I could go on and on. So glad I found Dr. Mitsch!!

Jerry Mayfield

★★★★★ Aug 29, 2017

Staff is friendly and professional. Wouldn't go anywhere else.

Lauren Smith

★★★★★ Aug 17, 2017

john daniel

★★★★★ Aug 15, 2017

First rate...exceptional...staff and Dr. Mitsch are clearly patient focused. I was impressed by the amount of time Dr. Mitsch took explaining the issues and recommended treatment. Same with follow up appointment. Best in class, in my opinion.

Dottie L

★★★★★ Jul 12, 2017

Dr Paul Mitsch at Midwest Dental in Augusta is an artist when it comes to all things teeth!! After leaving my former dentist of 30 + - years, this discovery is a Godsend. My new crown fits with no adjustments and feels like a real tooth. Very different from my previous experiences. He is fair and tries to save the patient money in every way he can. The staff are personable, kind, professional, and educated. I recommend Midwest Dental and Dr Paul Mitsch to anyone and everyone.

cami staab

★★★★★ Jul 11, 2017

Daniel Gorman

★★★★★ Mar 28, 2017

THANK YOU FOR THE GREAT JOB

B Howe

★★★★★ Jan 21, 2017

Excellent service both from dentist and the staff. The front end staff is always so professional, kind, and amazingly get me in on emergencies almost the same day. The ladies who answer the phone and schedule appointments or get you help are just phenomenal.

Miranda Laing

★★★★★ Jan 02, 2017

helen stanford

★★★★★ Dec 20, 2016

Linda Chapman

★ Aug 15, 2016

My experience was the loss of my #10 tooth. Top front smile is forever gone. I am devastated.

Shelby

★★ May 26, 2016

Good dentists, bad bookkeeping I had been going to this office for quite some time with no issues, up until about a months ago when I get a bill in the mail that says nothing but "balance forward" zero explanation as to what it is. After I went into the office they still had a tough time explaining to me exactly what the charge was. Turns out, it was for an appointment I had back in January, and they sent it to my insurance incorrectly. The only explanation they gave for why it was the first time I was hearing about it was "well we're under new management so we are trying to clean things up" Long story short I'm still disputing the charges over a month later, it's been a nightmare. I will not be going back once this is cleared up.