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Reopening Plans

As we reopen our offices, this page will be a resource for the latest updates and information to help us get back to delivering care to all our patients. (updated June 18, 2020)

Communications and FAQs

Updated communications

6/18: We’re back caring for our patients and employee site to sunset

6/04: Memo thanking employees

6/02: As of Monday, June 1 we began charging a PPE fee to all patients

6/02: FAQs for the PPE FEE – Please Read

5/19: Reopening update and details regarding PPE and the engineering controls

5/12: Update on respirators and offices opening 

5/08: KN95 Respirator Update

5/04: We successfully opened six practices today

4/27: Update from Steve and Dr. Rydell on reopening plans

Town Hall

Stream the recording


Town Hall Documents

Check-in | Front Door Sign

Checklist for Reopening Offices

Clinical Safety Procedure #65 [Employee screening COVID-19]

Clinical Safety Procedure #66 [Return to Work]

Clinical Safety Procedure #67 [Restricted Entry and Screening]

Clinical Safety Procedure #68 [Use-of-N95]

Clinical Safety Procedure #69 [Mitigation of aerosol exposure]

Consent for Treatment during COVID $15 PPE FEE (NY-CT-MA-NJ ONLY) 06-04-2020

Consent for Treatment during COVID $12 PPE FEE (EXCLUDE NY-CT-MA-NJ) 06-04-2020






COVID-19 Employee Health Screening Log

DUWL Shocking Instructions

FAQ-Employees Part One

FAQ-Employees Part Two (5/18)


FAQ-Respirator Mask

Guidance for Disinfection and checklist

Guidance for Operatories

Guidance for PPE

Guidance for Screening Question Inquiry

Marketing Slides

Practice Operation and Safety Guidance (5/19)

Reopening Patient Email For All Waves

Response plans by state

Minnesota COVID-19 Response Plan

New Mexico COVID-19 Response Plan

Pre-Appointment Survey

All patients with appointments will now take a Pre-Appointment Survey two days before their appointment to screen for risk factors before they come into the office.


Try the survey: Pre-Appointment Survey


Opening Dates

Wave Two - May 18-21, 2020

We are excited to partner with the following practices for wave two of reopening our offices to patient care.

Name State
Albuquerque NM
Albuquerque West NM
Apple Valley MN
Atlantic IA
Big Lake MN
Blaine MN
Blue Ash OH
Brunswick OH
Cedar Falls IA
Cedar Rapids IA
Chatfield MN
Chisago City MN
Coralville IA
Davenport IA
Dubuque IA
Eagan MN
Eagan South MN
Espanola NM
Evansville IN IN
Faribault MN
Farmington MN MN
Harrison OH
Hastings MN
Hinckley MN
Hudson NH
Kettering OH
Lorain OH
Macedonia OH
Mankato MN
Melrose MN
Meredith NH
Minneapolis Seward MN
North Canton OH
North Oaks MN
Parker CO
Red Wing MN
Renville MN
Rolla MO
Sandusky OH
Shelby OH
Speedway IN
St. Anthony MN
St. Charles MN
St. Louis Park MN
Strongsville OH
Sullivan MO
Toledo OH
Victoria MN
Waconia MN
Waterloo IA
Waukon IA
Waverly IA
Wells MN
West St. Paul MN
Westerville OH
White Bear Lake MN
Winona MN
Zumbrota MN

Wave One - May 4, 2020

We are excited to partner with the following practices for wave one of reopening our offices to patient care.


Midwest Dental


Merit Dental
Evansville Downtown
Portage (Indiana)